Huge shoutout and heartfelt thanks to Lavender Hill Farm Pet Resort for taking such incredible care…read moreof our sweet pup while we were on vacation! We loved getting the daily updates and adorable photos--it gave us so much peace of mind while we were away. It was so heartwarming to see Honey making new friends, playing with other dogs, and just truly enjoying herself. Thank you for treating her like part of your family and creating such a fun, safe, and social environment. We're so grateful for the love and attention you gave her! If anyone is looking for a trustworthy and caring place for their pup, we can't recommend Lavender Hill Farms enough!

Our dog, Sheeba did wonderful while being boarded here. We loved that we got a daily report on how…read moreshe was doing, which eased our minds while we were gone. The facility is very clean and you can tell that the animals are well taken care of. We would definitely recommend Lavender Hill to others.

This was my first time having my dogs groomed with this place and I will not return…read more The absolute worst part is that they groomed my dog's fur so incredibly short under his tail that he has HORRIFIC razor burn, to the point of it being extremely SWOLLEN and INFLAMED. He has not eaten or drank in two days since his appointment, and has been throwing up. He is flinching each time we pet and check his body, which everytime we inspect his body we see MULTIPLE other areas where his skin was cut or fur so short all you see is his irritated skin. Ended up taking him to the vet and he has an infection, was out on antibiotics and steroids.

Overall we are very disappointed in the condition we picked her up in as well as the service (or…read morelack thereof) provided so will never bring her or any future pets there again, nor will we recommend this place to anyone. We've used this place before several years ago and things were great but this time it seems all they did was the bare minimum, if that. Our dog lost quite a bit of weight and we were given no indication that she wasn't eating, she simply wasn't given enough food and she was also very dehydrated. Her bed came back smelling like chemicals, she was not given any of the treats we provided, nor was she given any of the extra amenities, like play dates or belly rubs, that we asked for (at least we weren't charged for those things so we assume she just didn't get any). We also asked her to be groomed, we were told she wouldn't get in the tub so they didn't bathe her, some of her nails were clipped but it looks like she was quicked and they stopped. She has been groomed before and loves baths but I understand she was stressed and they didn't want to force her. I would recommend doing a lot more research and asking more questions before choosing where your loved ones are going to stay.

I'm not certain that they appreciated the needs of my Frenchie. After the visit, she had lots of…read moreshedding hair that should have been removed as part of the grooming process.

We have taken our dogs here for grooming and boarding for years and have absolutely love it. One of…read moreour dogs has social anxiety and always gets out happy to go into this place. The owners are incredible with animals and are always so friendly and helpful.

Chris and her team at Treasured Critters are awesome! I have two dogs, Aasa (German Shepherd) and…read morePeanut (Chihuahua). I use Treasured Critters when I travel for work and vacation. I'm much more comfortable with my fur babies being in their own home where they are comfortable when I leave. I feel it's much less stress for them. And they love Chris! She's reliable and conscientious. I get updates on my dogs when I'm away which makes me feel more comfortable. Highly recommended!

Chris is a phenomenal sitter! She goes above and beyond and makes pet parents feel absolutely…read morecomfortable leaving their babies in her care. We even have a very shy dog who takes a while to warm up. Chris made three separate trips to meet her because she was so skittish. On the third trip our Mollie was literally eating out of her hand. She truly has a magical way with animals.

They are the nicest people and very accommodating!! Also, the kennels are always very clean. We…read morelove having a place like this to leave our pets.

From the owner: "We Love our Pets! 4 P Pet Lodge is family owned and operated on our family farm. We strive to…read moreoffer a safe and happy place for your 4 legged loved ones to stay while you vacation or handle your busy day to day schedule. Built in 2022, our facility offered dog kennels with climate controlled indoor space plus outdoor access. Each pet gets lots of play time, nature walks, exercise and attention! We take pride in knowing you have trusted us with your pet and will take care of them as if they are our own. Located in Hawkins Texas, minutes from Lindale, Mineola, Holly Lake Ranch, Big Sandy, Tyler, Longivew and surrounding East Texas area. We look forward to meeting your fur babies!"

It's straight up hustle mode here…read more This place is solely about profit and on top of that they do not respect your time! They tried to hit us with an 800$+ bill for shots and an ear treatment for yeast. It's definitely a wallet hustle place. They're definitely coming for every dime and they want you to for SURE come back for follow up visits that can ONLY be done here. (We live out of town) Straight up BS. And we had an appointment at 2 and didn't get seen until 3:20.

Amazing care, focus and staff. Not pushy on upsells, very informative. Went because I needed care…read moreon a Saturday and they were open. Will be moving all my pets here for all general care, and I live 45 mins away! That's how great they were.

My dog was severely injured at their day care. She broke her Femur. Emergency surgery was needed…read more I called and asked them to review video and see how this had happened. No video shows incident. They also claim no responsibility to injury and I'm left with a very hefty medical bill. Pet owners need to be aware that this place and possibly others will leave you with just a "Sorry that this happened"!response if your dog is injured. If I can give this place 5 negative stars I would. This is total negligence and irresponsibility on their part. I believe they care more about taking your Benjamin's than caring for your Bengie!

We took our Golden to The Groom Room and specifically told them to NOT shave him. I did want him…read moretrimmed up all over. I picked a level 5 but the owner talked me into a level 4 since it'll be easier to manage the shedding with. When I called and made the appointment, I told the lady I did not want him shaved or cut too short. When I arrived I told the lady 4 times that: 1. I've never had a dog groomed before so a professional recommendation would be appreciated. 2. Do not shave MY DOG!!! I want to keep him longer just trim all the wispy hairs up and give him an GOLDEN CUT. I kid you not... I picked him up and he is SHAVED!!! All but his tail was touched. I was at a loss of words. We called after I got home and now the owner is arguing with us and refuses to believe he really is that short. She also told me it was MY fault because I "pointed" at the board when the cut lengths. As a professional... would you advise if cuts were against what the customer asked for? Wouldn't you guide them in something that's new to them but THEIR PROFESSION?!? I will never return and will forever warn people about the incompetence running wild through this facility. His undercoat has been damaged. His hair texture has completely changed. His coat doesn't grown back in curly anyone (my favorite part and the whole reason I don't want him shaved). Our vet advised us, it won't ever grow back the same and will take at least two years to fix the damage they caused. This is your warning- do yourself a favor and STAY FAR AWAY!!!