Bring a lunch because you'll be waiting a looooong time. I tried using the online chat with Emily,…read morebut the response time was terrible. I got an email confirming a 4 PM appointment, and Emily, the same person from the phone and chat, told me to bring Manny a GSD in. At 4 PM, they took us to a room where we spoke to a tech, who said someone would be with us shortly. She came back to look at him and asked if we wanted an X-ray for $175 (still no vet yet) or a physical from the doctor. We chose the physical, and she said the doctor would be in soon. By 5:21, she returned to apologize, saying there's only one doctor for 10 rooms. Can you say greed? We turned around and left. The waiting room still had 10 people trying to get into one of those rooms. I don't care how many doctors or rooms you have; that's your problem. If they told me to be there at 1 AM, I'd be on time. I'd heard good things in the past, which is why I chose this place, but now that they're in the big new building, their service is going downhill. Word will get around, just like in other reviews I've seen. Terrible service!

Brought my kitten in for a severe dog bite to the face at about 830 at night, they check him in and…read morekeep him overnight to monitor and stabilize. The dr wasnt sure how to proceed since his nasal bone was snapped off and looked like nasal tissue could be damaged so he'd probably need some kind of surgery. They give me a quote on how much itll be for overnight with 200 deposit and the rest is due tomorrow. A technician tells me theyll call around 8-9 for an update. Next morning comes and no call, I call at 950 for an update. Kitten is ok, eating and drinking and I will get a call later about the next step for his face. At 1120 im in town, swing by to pay for the overnight charge they said would be due today. Theres some confusion, i dont have to pay yet and shes quoting me a higher amount than they said the highest total would be last night. I talk to a technician and she shows me my kitten. They had gone ahead and removed the broken bone and she said the dr had just got in and would call me about what to do next. And I leave. I call again at 3 because no word from anyone. The receptionist says the dr just got in and she'll call me later. My boyfriend then calls them for answers. And about 30 minutes after he called them, they tell me to come pick up the kitten. I get up there, they charge me what they said they would last night, a technician visits me about the meds they gave him and explains they had tacked down part his nose skin and to bring him in for an update visit. After that long of having him, they send him home like this. I showed my mom and she told me he should be taken to the vet. Yes he should, just not this one.

Matt and Helena: Integrity, honesty, care, trust. They truly love the dogs they work with. We…read morebrought our mini aussie to them at 6 months old. She is a stubborn girl but the dog we got back from picking her up is well mannered and still has the fun personality we dropped her off with. I don't know how else to say it, but they see the heart of the dog and don't want to break their personality while still driving obedience. I will take any of my future dog's to them.

I have had the most pleasent caring young lady working with me going above and beyond caring for me…read moreand arranging my baby boy to me. such a pleasure working with her. I have a very beautiful Mellow baby boy 9 weeks old. I love him. I 100% recommend this loving breeder. I can totally tell how much love compassion and time she put towards toward loving her baby puppies. I had my Shizu that I loved so so much for many years had to be put to sleep. I am 66 yrs old and I care for my 69 yr old sister that has really bad dementia she was as sad as I was when my Shizu was no longer with us I had to get another baby for me and last week and I got my sister another baby doodle first and now we are both so happy and the babies love each other already. Day one the babies are together to live with me and my sister thank you so much from bottom of my heart

I am not sure about and can't speak about anyone's reviews and experiences other than my own, but I…read morehad nothing less than a 5-star experience with these folks. I first saw a puppy they had for adoption listed on their website and fell in love. I called them and they told me to complete an application which I did. They did their vetting (no pun intended) and I drove me and my 2 pups to Tyler for a meet and greet with our potential adoptee. Once I arrived, I found a volunteer qho got me to another volunteer who brought our potential adoptee out to meet us. Me and my pups fell in love and we all agreed she was welcome into our family! Thanks Terry and team for a wonderful experience!

I adopted a cat, and the experience was very good. The cattery was very clean, the cats were…read morepretty happy, did not seemed stress, the people were helpful and were aware of each cat's personality and their strengths and what kind of person/home would be best for each cat. They provide a bag of cat treats and food to transition their diet with and the process was organized and easy. I left feeing very good about everything here and with a beautiful cat that needed a home.

We took our sweet dog in after he got a venomous cottonmouth snakebite. TAEH went above and beyond…read moreall our expectations to help our sweet Buddy, a 13 year old dog that was dumped on our street years ago. Thank you for your care, your concern, your professionalism and explanations. We thank you from the bottom of our hearts. If we ever have another emergency, we're coming back.

They wouldn't even let me see or talk to the vet. I don't even know if a vet saw my dog. But they…read morerefused To give her a x ray without Fentanyl. After that experience. I'm convinced a vet didn't even see her, what vet refuses to meet or talk to the owner of the pet or has the tech threaten to make you wait 3 hours to talk to the vet. my dog has been vomiting since we left. Will be taking her to our vet in the morning and reporting this business. Don't go here

My beloved pomeranian has some medical issues that make her quite fragile. I trusted Keith to groom…read moreher and was very satisfied!! When I went to pick her up she came out prancing, which showed me she was not scared and ready to leave. Highly recommend and will be taking her back.

From the owner: A Paramedic turned Groomer....I use my loving heart to groom and care for your pet! All breeds are…read morewelcome....We are located closer to LaRue/Athens but our physical address is Palestine, TX ...We are located in a beautiful country setting! Looking forward to serving my rural community by loving and grooming your pet. We are worth the drive! Competitive Prices....Are you too busy to bring your pet to get groomed? We also do offer for a small fee we will pick up your pet and bring him home!