We left our two elderly schnauzers at Andy's Animals aka Camp Canine. The facility wasn't as fancy…read moreas most places they have stayed, but Andy was very nice, and the girls really seemed to be well cared for and happy.

The guy really cares and does a great job!…read more 'nuf said.

I'm not certain that they appreciated the needs of my Frenchie. After the visit, she had lots of…read moreshedding hair that should have been removed as part of the grooming process.

We have taken our dogs here for grooming and boarding for years and have absolutely love it. One of…read moreour dogs has social anxiety and always gets out happy to go into this place. The owners are incredible with animals and are always so friendly and helpful.

Huge shoutout and heartfelt thanks to Lavender Hill Farm Pet Resort for taking such incredible care…read moreof our sweet pup while we were on vacation! We loved getting the daily updates and adorable photos--it gave us so much peace of mind while we were away. It was so heartwarming to see Honey making new friends, playing with other dogs, and just truly enjoying herself. Thank you for treating her like part of your family and creating such a fun, safe, and social environment. We're so grateful for the love and attention you gave her! If anyone is looking for a trustworthy and caring place for their pup, we can't recommend Lavender Hill Farms enough!

Our dog, Sheeba did wonderful while being boarded here. We loved that we got a daily report on how…read moreshe was doing, which eased our minds while we were gone. The facility is very clean and you can tell that the animals are well taken care of. We would definitely recommend Lavender Hill to others.

The people at Treasured Pets are great. They take excellent care of your pets and you home. They…read moreare prompt, they are easy to communicate with and you could not ask for better service. We used Ms Joy's service for several years and even though we have since moved from the Whitehouse/Tyler area, we feel the need to praise this great service. Ms Joy is great and the ladies that work for her are too. Their phone number is (903) 839-7051. You will not be disappointed.

I was going to let my experience go but since the Clinic decided to send us a certified letter in…read morethe mail stating they will no longer see my dog (even though we didn't plan to come back and they had to have known that as we collected our records) My 5 year old German Shepherd had a large bump that came and went, hair lost and grown back, scabbed then healed for almost 2 years. The first year we were in Austin and saw the vet many times, and sent emails with photos many times in between, Dr. Erlandson had those records. It was well recorded I believed it was a Mast Cell Tumor. We are extremely diligent in our pets health, having lost a dog of unknown reasons that same year this started we were even more diligent. When we moved back to Tyler this clinic was highly suggested. I brought her in February 2024, starting then at South Tyler Animal Clinic in her notes its noted I believed it was Mast Cell Tumor (on top of the year befores records from Austin) I asked to have her cut open to test or check for foreign objects, I was consistently told that wasn't needed. Our dog was brought in multiple times, all of course an added expense and no resolve. End of January 2025 the mass was angrier than ever and not going away, they aspirated the mass and guess what it was Mast Cell Tumor! No apologies or any sign of sympathy for the fact it's what I said all along. Luckily it came back the lowest grade but that's not the point. There is still a possibility of it coming back or having spread without us knowing yet. Obviously our main concern is my dogs health and the fact Cancer was festering in her body for almost 2 years. The cost of repeated vet visits is also a major one. We then paid for an extremely expensive surgery, they of course upselled a teeth cleaning, we agreed, she calls and says they didn't have time to complete that during surgery and the bill miraculously came out to be just about the same. I have not been rude to the staff or Vet, I have not threatened a bad review or reporting the negligence to Vet board, we even didn't complain about the surgery bill. The only complaint I made was for one of the final checkup cost as she had been in for the same undiagnosed problem many times, and that's when they finally diagnosed her, they took about $80 off that visit. The vet didn't even call and checkup on my dog at any point after surgery which is unusual as in the past vets have called to checkup on minor visits. I do not want to speak ill of the clinic as a whole because others like it here, I found techs to be amazing with my skiddish dog, also I have no idea how much control each vet has. I would not suggest Dr. Megan Erlandson, maybe there is a reason she has one of the few other negative reviews at this Clinic regarding diagnosis and bed side manner, she is a younger vet who hopefully can learn from this.

We love this place! They treat our baby like a king. Super friendly and knowledgeable staff. This…read moreclinic provides global care to our sweet elder yorkie, from grooming to all means of health care. We are never disappointed with their service. Pro tip: Walter at the front desk is an exceptional employee.

This was my first time having my dogs groomed with this place and I will not return…read more The absolute worst part is that they groomed my dog's fur so incredibly short under his tail that he has HORRIFIC razor burn, to the point of it being extremely SWOLLEN and INFLAMED. He has not eaten or drank in two days since his appointment, and has been throwing up. He is flinching each time we pet and check his body, which everytime we inspect his body we see MULTIPLE other areas where his skin was cut or fur so short all you see is his irritated skin. Ended up taking him to the vet and he has an infection, was out on antibiotics and steroids.

Overall we are very disappointed in the condition we picked her up in as well as the service (or…read morelack thereof) provided so will never bring her or any future pets there again, nor will we recommend this place to anyone. We've used this place before several years ago and things were great but this time it seems all they did was the bare minimum, if that. Our dog lost quite a bit of weight and we were given no indication that she wasn't eating, she simply wasn't given enough food and she was also very dehydrated. Her bed came back smelling like chemicals, she was not given any of the treats we provided, nor was she given any of the extra amenities, like play dates or belly rubs, that we asked for (at least we weren't charged for those things so we assume she just didn't get any). We also asked her to be groomed, we were told she wouldn't get in the tub so they didn't bathe her, some of her nails were clipped but it looks like she was quicked and they stopped. She has been groomed before and loves baths but I understand she was stressed and they didn't want to force her. I would recommend doing a lot more research and asking more questions before choosing where your loved ones are going to stay.

Dr. Jones has/is our family doc. He has cared for Panda, Sprite, Maggie, and Chevy. Jack is our…read moredaughter's family dog, and we have just added our second set of schnauzer litter mates, Sadie and Lucy. We love Green Acres Animal Clinic. And his receptionist, Joyce, is a fabulous diva. The rest of the staff is great as well.

I took my 12 week old miniature schnauzer here for her second round of shots and her first groom…read more They both did a wonderful job. Occasionally pets will have reactions to their shots, so the vet goes above and beyond to keep her a few hours after the shots to ensure she will be fine which I thought was really caring and special as no other vet I have used has done this. The vets wife is the receptionist and was so sweet and helpful with everything, keeping me in the know on how everything was going to work and even called with updates on my puppy. The groom was also really good and very affordable. For her first groom which was probably a bit more difficult than most, she did an excellent job! This will be where I go for everything from this point forward, love that you get it all here!!!!

Horrible customer service. Gross, dusty facility. Using products on my dog that broke them out…read morebadly.

DO NOT BOARD YOUR PET HERE -- NEGLIGENT AND TRAUMATIZING EXPERIENCE…read more If you care even remotely about the wellbeing of your pet, do not leave them at this facility. We boarded our healthy, happy cat here for just four days, and what we got back was a traumatized animal who needed emergency medical care, he didn't even look or act like himself -- he was severely dehydrated, lethargic, not eating, not drinking, not going to the bathroom, major vomiting, and had glassy eyes. He was clearly not fed, given water, or cared for properly. Once we picked him up, alarm bells were going off and immediately I said to my partner "what's going on, what happened to him?!" And the moment we got home he was guzzling water from his water bowl, a clear sign of dehydration. We had to take him to the vet multiple times, where he received IV fluids, a steroid shot, GI meds, x-rays, and an ultrasound. The symptoms pointed to acute stress and neglect -- all developed during his short stay at this facility. When we confronted them, they clearly didn't want to hear our story. The level of "we don't care" was off the charts. The very first thing they said to us was "oh just give us the vet bill, we'll take care of it." Which raised concern - we never asked them for this. Then they said they'd try to find out info from whoever watched our cat those days, but they never followed up like they said they would. Instead, they cut us a check (which we didn't even ask for) -- just to get rid of us. No questions about what happened. No concern. No apology. Just a silent attempt to sweep this under the rug. Once they gave us a check I thought for sure the owner would reach out and ask us about our experience, but Wendy never did. One of the girls that worked there said she's not really involved in running her business (Wendy the owner lives out of state, btw). We trusted them with a member of our family, and what we got in return was negligence, evasiveness, and a massive vet bill (to be transparent, their check covered half, we spent over a thousand out of pocket b/c our cat had to go back multiple times - all worth it but wouldn't wish this on our worst enemy). This isn't just a bad review -- this is a WARNING. Do not risk your pet's health by boarding them here. Zero stars if I could.

I cannot express my gratitude enough for the outstanding services Dr. Shams provides for my…read moreanimals. What truly sets him apart from other veterinarians is his commitment to exploring all options before recommending invasive procedures. This last visit, I took my dog to him for a second opinion before considering surgery for her condition. Dr. Shams went above and beyond to explore alternative treatments and tailored a plan that addressed my dog's health issues before we needed to resort to surgery. Not only did his plan help to treat her condition without surgery, she has not had issues for months since the visit! I am immensely grateful for the expertise, integrity, and genuine care exhibited by Dr. Shams. If you're seeking a veterinary clinic that prioritizes your pet's health and provides honest, thoughtful second opinions, look no further than Pet Veterinary Clinic. Dr. Shams has earned my trust and loyalty, and I wholeheartedly recommend him to fellow pet owners.

We have had a really good experience with this clinic. They've been helpful and compassionate as…read morewe navigate the care of a very old cat. They've been good to explain all of the options and no pressure. Bree even called to check on our sweet kitty. I'd recommend them any day.