Compassionate people , I have used them multiple times over…read morethe past decade or so . Thank you for your services in a time of need

I moved to Marshall 10 years ago. First thing I did was find my fur baby Midget a good vet…read more At the vets office i saw a business card and brochure for Pets and Friends. I took the card and brochure and kept it. We all know our fur babies do not live as long as we want them too. When the time came for Midget to go to the rainbow bridge, I took out the card i had carried with me all these years and made that phone call. It was a hard call to make but so glad I did. They picked my baby up from the vet. All Cypress was there to help and i am grateful for their support at my time of need and grief. They treated Midget with all the dignity and respect she deserved. They took their time and made a beautiful final resting place for my baby. They did a wonderful job and i could not have been more pleased. I even have a necklace with her ashes sealed in it that i wear 24/7. I carry my baby over my heart and it gives me comfort. I did not know that was even possible! I am a customer for life as these wonderful people made the passing of my baby a lot easier with their love and support. They are dedicated to helping make the transition easy and less painful. Highly recommend this business.

I find their pricing practices a bit deceitful. I'm sure they are well reputed but they changed the…read moreinvoice after a price was firmly agreed upon. It's already a very difficult time to process so the last thing I need is to deal with this sort of issue.

My daughter recommended your services after she used them after her cat passed away last year. I…read morelost my beloved kitty of 12 years last October. You went above and beyond anything I expected from picking her up and returning her to my Vet's office. The beautiful letter, card, and urn truly touched me. The care you took made such a hard time a little more easy to bare. Thank you to you and your entire staff from the bottom of my heart.

Took our two chihuahuas and had them both cremated together was pleased with everything, yes I…read morerecommend them.

All went very well. Taking our dog Sofie there for the first time. They were very easy to work with…read moreand communicated effectively.

Knowledgeable staff with great care for pets and their people. They are very responsive and…read morereliable.

The service was arranged through my veterinarian hospital and I did not know it was through…read moreHeavenly Pet Cremations until the precious remains of my dear Tofu was returned to me. Enclosed and presented in a privacy package was a kind note from Heavenly Pet Cremations along with a card from the staff of my vet hospital. Every item was placed neatly and with evident care within the package. You have made a tough moment easier to process and I am grateful to know care was extended for his gentle soul to rest peacefully. Thank you for the preservation of a beautiful memory.

We had to let go of our Beau a week ago today, and chose private cremation through our vet, which…read morewas Heavenly Pet Cremations. I'm so grateful, they used this company. The box was perfect, the lock of hair, paw print (very unexpected), and poem enclosed was so special for our little buddy. This was the hardest day of our lives, we are so grateful for their thoughtfulness and kindness.

Great vet! Dr. Jon is calm and intelligent and gives all options…read more... I am always confident in taking both of our dogs there.

This was the first vet I've taken any pet to who didn't do the physical exam in front of me. It was…read moreshocking considering I was a new client and had no relationship with the vet. The clinic should tell new clients about this policy prior to booking an appointment.

Today was a tuff day for me, my cat awoke me with painful cries at 4AM, she was laying by her food…read moreand water bowel and couldn't eat. I bit the bullet took her to VEG ER for Pets, only to find out she had advanced congestive heart failure. I don't believe in putting animals down, so I went for surgery. The team was great, they did everything they could ultrasound, removed 2 12 once cans of fluid which was preventing her from eating. They gave me some discounts making the emergency visit more reasonable then normal. I get home with her, let her come out of the carrier by herself, then she moved over to the couch stayed there for some time, then she jumped off the couch heading to the bedroom wobbling, then i heard the most horrible scream of pain and she just fell. I went to pick her up she was limp, I shook her and she came too, called the vet then went back, while driving to the vet she was talking to me, when I arrive, they start working on her and her heart stopped. I told them DNR. They brought me into a consoling room to be with her gave me as much time as I wanted. Finally, when I was ready to leave, they offered cremation services which was very expensive, so I declined they gave me a cardboard coffin and went back home to do some research. While conducting research I found Pet Passages online. They made the process very easy, you order online, you bring your animal in then they take care of the rest. I like the fact pricing is all up front, no games, no guesses. The owner was really nice and totally understood what I was going through, he just lost his dog a few weeks ago. He pulled Josie out put her out on the table you see here attached. The waterfall feature in the room made it perfect to hold her one last time and greave. May she rest in peace.

Pet Passages made one of the hardest days of our lives so much more peaceful and compassionate…read more We had to say goodbye to our sweet 12 yr old dog Wilson and was referred to Alan and his team. From the moment we arrived, they treated our family, and Wilson, with such kindness, dignity, and care. They allowed us to take our time saying goodbye in a serene, calming setting and never made us feel rushed. That meant everything to us. Losing a pet is incredibly painful, but the way they guided us through the process made it feel gentle and respectful. We are so grateful to Pet Passages & Dr. McPherson for helping Wilson cross the rainbow bridge with such compassion.

Great folks who love on our girl from the time we walk in. Always go over instructions, likes and…read moredislikes to make sure Dolly is cared for as expected.

The owner does not care about the well being of your animal. Kimberly allowed the negligence of a…read moredogs care & he overheated & had to be put down. your animals will sleep in their own feces here & right before pickup they will be cleaned. 0/10 never step foot at this business.

We've used Pretty Paws now for our last 4 grooms or so. My schnauzer has never looked better. He…read morehates getting groomed, but it's necessary and Pretty Paws does a great job on him. We also sometimes bring my mom's schnauzer too when he's visiting from out of town. They made her dog look like a new pup! She kept commenting how fantastic of a job they did on him; and it's true. They also are beyond reasonably priced if not too low; make sure to always tip your groomers! They have a difficult and laborious job. We can't wait to go again tomorrow and I'll update once more!

They kept my dog all day. They didn't groom him, let alone brush him, he came back dehydrated,…read morehungry, and needing to go out to the bathroom. They are straight up animal abusers. Avoid them at all costs!-Well, unless you hate dogs. Then that would be the hellscape to send them yo