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Irwin Billy W DVM

5.0 (1 review)

Services - Irwin Billy W DVM

Pet physical or wellness exam

Pet vaccinations

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8 years ago

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Henderson Animal Care Hospital

Henderson Animal Care Hospital

(13 reviews)

I feel like I was rushed to leave. My dog has trouble breathing. I was told they needed x-rays,…read moreetc. and needed anesthesia. I gave the go ahead and the promised to brief me at work, but they never called, when I called at 3 to find out the diagnosis, they said the vet has been trying to call you. My cell never beeped. And my cell was what I left for them to use. I feel the vet was stand-off-ish and not very friendly. My dog had an exam and that's it. No procedures as I was first told. I have always liked HACH, but my baby comes first.

The vets I've used in this area are horrible and this is the worst. They have blown me off several…read moretimes about concerns I have for my pets. I have caught the vets and staff lying to me about tests and examinations. One of my dogs has lumps developing all over her and I actually had to addimently insist that they test them to make sure they weren't tumors. The vets told me they couldn't get anything out of them, but they aren't cancerous. How can they determine they're not cancer if they had nothing to test?!? I also asked them to retest one of my cats for roundworm, an ongoing problem in my yard, and one of the staff claimed he was clear, then another staff member told me he wasn't retested when I inquired about the charge not being on the bill. Another one of my cats had a lumps at the end of her tail, which the vets said was scar tissue, even though I told them her tail hadn't been injured and they dismissed, but it ended up bursting not long afterwards. I could go on, but you get the point, I'm sure. This clinic was recommended to me after a vet in Kilgore killed one of my dogs and one in Carthage killed another due to total incompetence. These people are even more so and constantly dismiss information I give them, like I don't know about my own pets! They are much more expensive than others and you're supposed to get what you pay for, but unfortunately that's not the case here. Sadly, I'm continuing my search for the least bad option.

Tyler Animal Emergency Hospital

Tyler Animal Emergency Hospital

(42 reviews)

24 hour emergency vet, yet they don't open till 2 PM. How does that work? Brought a dog in this…read moremorning and was turned away.. will never be back. Service in the past has been ungodly expensive, but when it's the only thing in town you make do. Obviously, veterinarians do not take their obligation to provide care as seriously as physicians do.

Had a fish hook in my dogs leg and they quoted me $2600!!!!! I spoke with my Vet friend in Dallas…read morealong with a photo of the hook and he stated probably a couple hundred dollars at most!!!!! Response to sarcASSic owner: PLEASE read owners response! That should tell you all you need to know. It's all about the$$$$. When I was informed of the RIDICULOUS estimate I started walking out and you should have seen this nurse running after me asking what kind of budget I had or they could do a pmt plan or "what can you afford ". All about the $$$!!! By the way asswipe. He was heavily sedated and not feeling any pain. Unlike the service and attitude we received at this so called professional place. IF you say you felt bad my dog might have been in pain then why didn't you offer some type of meds AT THE BEGINNING of my 3 1/2 hour wait time sitting in that cold office? Glad you didn't now that I look back at my experience it probably would have been a OUTRAGES inflated cost of $300-400 for the meds based on your calculations for service. AGAIN people. Beware. Like my vet friend said it should have been just a couple hundred bucks NOT $2600. BEWARE. Go somewhere else. ANY place is better than this s$&tplace UPDATE Spoke with my vet friend who advised to keep him on Ibuprofen and rest until my opponent with my vet on Monday. Sometime during his extended naps Mother Nature stepped in and had him remove the hook. When I finally realized it was removed I could barely find the entry point to apply antibiotic cream. Mother Nature like $2600??? "Please, Hold my beer!" FAFO

Irwin Billy W DVM - vet - Updated May 2026

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