A Rough Start, But a Solid Finish -- They Made It Right…read more This is the first review I've written in years, and as a fellow business owner, I know how important reviews can be. Initially, my experience with Captain Kirk's was frustrating -- I bought a used 40hp outboard that had some unexpected issues, and I felt like no one was willing to take responsibility or help after the sale. I had reached out with concerns about a chipped fin on the lower unit shortly after picking up the motor, and at first, I was told there was nothing that could be done because it was a used item sold "as is." That was disappointing, especially since the issue wasn't disclosed beforehand, and I had been told the unit would be serviced before pickup. But here's where things turned around. After I posted my initial review, the owner of the company personally reached out to me. He took the time to listen and understand what had happened. He even offered to drive up to Fort Worth to pick up the outboard and give me a full refund -- which I thought was incredibly generous and unexpected. I told him I wasn't interested in returning it after investing time and effort, but I appreciated the offer. Most importantly, he acknowledged my frustration and offered to cover the cost of the repair. That showed me he actually cared about my satisfaction and reputation as a business. I'm not going to send him a bill, but the gesture meant a lot. In the end, I left feeling heard, respected, and valued as a customer. If you're thinking of shopping with Captain Kirk's, I'd say: go for it. They do stand behind their name -- just make sure both you and the team are on the same page about the condition of the product, especially when buying used. Ask questions, get things in writing, and don't be afraid to speak up. Despite the bumps along the way, my final impression of this business is a good one. I appreciate that they made it right.

After posting my review, Troy Kirk, the owner's son contacted me and listened to my experience and…read morecomplaints. He asked that I give him a chance to make it right. That was Monday. They called on today, Wednesday, and told me my boat was ready, instead of next week as I was initially informed. Thanks to Troy for his assistance, follow up and dedication to customer service!

Great guy that does great work! I drove 56 miles to take my boat to him on the recommendation from…read morea friend. Totally worth it!

Took my boat in to have a GPS wired direct and replace the radio. Ryan found and pointed out a few…read moreother issues with the electrical system. I had him repair them all. Upon picking up the boat he showed me the work and explained everything in detail. If you have any boat repair needs this is the go to place. Clean, great work and professional.

Outstanding service provided by Zach! Extremely informative…read moreand discernibly dedicated to customer satisfaction. I highly recommend this business.

Bob and his crew did an unbelievable job on our car for flat towing. Bob walked us through the…read morewhole process and explained everything from beginning to end and how to attach and detach the car. Bob and his crew are Top of the game in this field!!! We recommend them for all your truck or car Modifications!!! The tow system works perfectly behind our Rv. Thank you Bob and the crew for your quick service and professional service.

Bought a 2018 F-150 and wanted to get the bed sprayed and Line-X came recommended from a friend. So…read moreI requested a quote and decided to go with Line-X from start to finish Dallas, the owner, was very communicative and professional. I expressed that it was difficult to get away from work during the weekdays and he offered to pick up and drop off at my place of work! The service displayed and carried out was next to none. Excellent service from the get go. The quality of the work looks magnificent. I am only on day one but feel very confident that this product will last, just by touching and feeling it, it feels very durable. (Cant beat the lifetime warranty either) I will no doubtedly recommend and go back to Line-X for any future work I may need done. Hands the best in Houston.

I got a flat tire on the feeder of I45 and Magic Oak Road in Spring TX…read moreI was unable to reach my AliState Road Service I called the office and was either placed on hold, transferred several times and then finally gave up when someone with a heavy accent came on the line. I could not understand anything she said. The staff at Line-X at that same location promptly came to my rescue, changed my tire They did not charge for this, so I simply tipped the serviceman who did the job

I had a dead 2003 Malibu Wakesetter with ECM issues. The boat hadn't run for three and a half…read moreyears. Indmar had stopped supporting the older MiFi ECMs. I had the boat at three different inboard shops in the Dallas/Ft.Worth area, including the Malibu Dealer. Nobody had the expertise, skill or confidence to take on and finish the project. Since Master Watercraft Services is literally in my back yard here in Cypress, I stopped by one day on a whim and talked with Clayton Franks, the owner, and he said that he would look at it. Typically, a blown ECM is the final failure on an engine and not the root cause, so in addition to having the ECM rebuilt you must also diagnosis the causes of the initial problem, and in my boat's case there were several. Underlying problems diagnosed were ignition coil, ignition module, wiring harness issues and a completely plugged fuel injection system, any one of which could have been the root problem causing the ECM failure. Clayton was not only able to diagnose and fix the problems above, he fixed some gremlins that had been plaguing the boat since before the ECM failure. Additionally, he was able to fix the damage the other shops had done while trying to fix the engine like missing bolts, loose brackets and poor electrical work, before they gave up. The boat runs like new now! Most service shops that you visit these days are full of technicians that are "parts replacers" and not skilled at diagnostics. Clayton is an old-time mechanic in a young man's body. I'm lucky I found him.

I loved the customer service provided by Michael and another associate. I came in worried about…read morelights on my dashboard on my Benz, and they were able to determine that it was only my rear passenger Wheel Speed sensor. While they didn't have the part at the time, they provided a print out of exactly what I needed.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Has anyone purchased from these guys tried to order a floor pan but the whole payment thing has…read morebeen sketchy

From the owner: Welcome to GearZone Auto your trusted partner in high-quality automotive solutions since 2002. We…read morespecialize in providing top-tier OEM (Original Equipment Manufacturer) products and aftermarket parts, tailored to meet the diverse needs of our customers.