Great job on maintaining my 18' Bayliner for several years now…read more I would recommend them for service to any boat/Jet Ski.

Horrible experience, From the warranty and promised to fix a part on the boat i purchased. After…read moregoing back to see about getting the work done they didn't honor it.

A Rough Start, But a Solid Finish -- They Made It Right…read more This is the first review I've written in years, and as a fellow business owner, I know how important reviews can be. Initially, my experience with Captain Kirk's was frustrating -- I bought a used 40hp outboard that had some unexpected issues, and I felt like no one was willing to take responsibility or help after the sale. I had reached out with concerns about a chipped fin on the lower unit shortly after picking up the motor, and at first, I was told there was nothing that could be done because it was a used item sold "as is." That was disappointing, especially since the issue wasn't disclosed beforehand, and I had been told the unit would be serviced before pickup. But here's where things turned around. After I posted my initial review, the owner of the company personally reached out to me. He took the time to listen and understand what had happened. He even offered to drive up to Fort Worth to pick up the outboard and give me a full refund -- which I thought was incredibly generous and unexpected. I told him I wasn't interested in returning it after investing time and effort, but I appreciated the offer. Most importantly, he acknowledged my frustration and offered to cover the cost of the repair. That showed me he actually cared about my satisfaction and reputation as a business. I'm not going to send him a bill, but the gesture meant a lot. In the end, I left feeling heard, respected, and valued as a customer. If you're thinking of shopping with Captain Kirk's, I'd say: go for it. They do stand behind their name -- just make sure both you and the team are on the same page about the condition of the product, especially when buying used. Ask questions, get things in writing, and don't be afraid to speak up. Despite the bumps along the way, my final impression of this business is a good one. I appreciate that they made it right.

After posting my review, Troy Kirk, the owner's son contacted me and listened to my experience and…read morecomplaints. He asked that I give him a chance to make it right. That was Monday. They called on today, Wednesday, and told me my boat was ready, instead of next week as I was initially informed. Thanks to Troy for his assistance, follow up and dedication to customer service!

If you are looking to buy a boat or get one worked on, look no further then this dealership. They…read morehave been unbelievably awesome from 1st time I walked into this dealership. I purchased a 2007 19 ft Nitro bass boat here 2-27-2020. From the time I walked into this dealership Amy the GM & Tom the service manager made me feel so comfortable with every one of my concerns of buying a used boat. After I purchased the boat there were some minor issues and Tom the service manager didn't hesitate to have me bring it back to fix it at no charge. They could have said, the boat was used, sold as is & wasn't their responsibility to fix issues that had occurred with previous owner. They didn't do that of course and have made a lifelong customer out of me. If I ever purchase another boat I can guarantee it'll be from Track Boating Center located at 14908 North Freeway, Houston, TX 77090

This place is my new go to for boat issues! Had quite a few fixes needed on our boat, and they did…read morethat and more! Mike was very good about explaining all he had done and how the boat will perform now after the work. And Kevin and Danielle were so nice and accommodating to me with communication via phone and email. All three were so helpful and informative on my boat needs. And they gave me lots of goodies, extra boat plugs, floating keychain, gas cap opener, a fresh shop towel, heck even a Gatorade upon leaving for my drive home. Will definitely recommend and great job to Kevin's!! You've made a new friend!

Kevin fixed the issue with my motor and it is running like a dream. Way to go, Kevin!read more

I would happily recommend much better places to buy a boat and or store your trailer/boats…read more Dockside, Big D, Rinkers, etc. There are much nicer, cleaner, and better managed storage and boat selling companies all across the greater Conroe area. After seeing the ins and outs of this company, and having first hand experience of how they treat customers, employees, people's property, etc. I cannot in good faith recommend this company to anyone. I was very hesitant in making this review, but after being appalled by further discoveries of the company's management this weekend... I can be silent no longer. Please feel free to reach out to me if you ever feel like using any services/products from this company. I can assure you, your money and valuable time can and should be spent elsewhere.

Easter Weekend Hours Good Friday April 18 8am - Noon…read moreSaturday April 19 8am - 5pm Easter Sunday April 20 CLOSED If you would like to use your boat on Easter Sunday, please make arragements with us before Saturday. We can set your boat in the water for you - if we are notified prior to Saturday April 19.