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    SMG Boats

    4.3 (12 reviews)
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    Ask the Community - SMG Boats

    Review Highlights - SMG Boats

    I worked with Keith and the sales manager Charles to find the perfect boat for our family within the budget we had.

    Mentioned in 3 reviews

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    People searched for Boat Dealers 114 times last month within 15 miles of this business.

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    Texas Marine Conroe

    Texas Marine Conroe

    3.0
    (31 reviews)

    I purchased a new expensive boat from Kyler at Texas Marine. I was back at Texas Marine a couple…read moretimes for first maintenance and couple small items with Wes at Service. From sales to Service I got the red carpet treatment. Wes Service manager and Jeff, Yamaha Guru, get a 10 out of 10 for their exceptional service!!!

    My experience at this dealer:…read more 1. Brought in my inboard boat for potential sale. Engine had been sitting over winter. 2. Before starting the engine and before putting the boat in the water, the dealer performed a compression test on the completely cold engine. 3. Reported numbers: one cylinder at 115 PSI, the others at 160 PSI. 4. They then ran the engine approximately 10 minutes. 5. They did not re-test compression warm at any point. 6. They held the boat for two weeks before communicating their conclusion. 7. Their conclusion: the boat has a bad cylinder -- based entirely on a single cold compression test performed before the engine was ever run. Standard marine diagnostic procedure for a compression test is engine at operating temperature, throttle held open. A cold engine that sat all winter will show uneven readings because oil has drained off the cylinder walls and rings and valves do not fully seal until warmed. Without a warm re-test, a cold reading is not a diagnosis. The two-week hold also caused me to miss prime selling window for the season. Context on the boat: used throughout the previous season including pulling tubers. No power loss, no misfires, no smoking, no issues reaching plane. Posting so other sellers know what to ask for and what timeline to expect. Request a warm compression test. Confirm the hold period in writing before leaving your boat.

    Capt Kirks Marine

    Capt Kirks Marine

    2.4
    (7 reviews)

    A Rough Start, But a Solid Finish -- They Made It Right…read more This is the first review I've written in years, and as a fellow business owner, I know how important reviews can be. Initially, my experience with Captain Kirk's was frustrating -- I bought a used 40hp outboard that had some unexpected issues, and I felt like no one was willing to take responsibility or help after the sale. I had reached out with concerns about a chipped fin on the lower unit shortly after picking up the motor, and at first, I was told there was nothing that could be done because it was a used item sold "as is." That was disappointing, especially since the issue wasn't disclosed beforehand, and I had been told the unit would be serviced before pickup. But here's where things turned around. After I posted my initial review, the owner of the company personally reached out to me. He took the time to listen and understand what had happened. He even offered to drive up to Fort Worth to pick up the outboard and give me a full refund -- which I thought was incredibly generous and unexpected. I told him I wasn't interested in returning it after investing time and effort, but I appreciated the offer. Most importantly, he acknowledged my frustration and offered to cover the cost of the repair. That showed me he actually cared about my satisfaction and reputation as a business. I'm not going to send him a bill, but the gesture meant a lot. In the end, I left feeling heard, respected, and valued as a customer. If you're thinking of shopping with Captain Kirk's, I'd say: go for it. They do stand behind their name -- just make sure both you and the team are on the same page about the condition of the product, especially when buying used. Ask questions, get things in writing, and don't be afraid to speak up. Despite the bumps along the way, my final impression of this business is a good one. I appreciate that they made it right.

    After posting my review, Troy Kirk, the owner's son contacted me and listened to my experience and…read morecomplaints. He asked that I give him a chance to make it right. That was Monday. They called on today, Wednesday, and told me my boat was ready, instead of next week as I was initially informed. Thanks to Troy for his assistance, follow up and dedication to customer service!

    SMG Boats - boatdealers - Updated August 2026

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