I have had an amazing experience with Texas Marine over the last year and a half, since I purchased…read moremy brand new boat from there. I have been in touch with them a few times for minor repairs, and for service, and wow have they been nice. I like to start by establishing a relationship with the staff everywhere I go, and let time go by before I ever stain a business with a bad review as it takes years to recover from someone who's upset and was unable to solve the issue whether it be the staff or the customer who really didn't handle it well. Texas Marine, Brian the general manager, Eric in the service department and others I have dealt with, are awesome, very nice people, but it takes two to tango. You can't go to a place and talk like you own it, if you think something is too expensive, have a conversation with them and ask for a lower rate, go somewhere else and get a second opinion, and bring it back to them and see what they tell you. Don't just put a review, you have to work it yourself. They're taking care of their money, you have to take care of yours, no hard feelings. I have loved my experience with them so far and no matter who I've dealt with at the dealership, they've exceeded my expectations. I do recommend this place, but, remember, don't walk in there like you own the place, and don't imply you're going to get screwed from the get go, be nice, talk, express yourself, they're people just like you. Make them like you too, they will listen and work with you. I hate seeing bad reviews, so I read them, and I noticed a lot of things that could have been talked about before the review. Others say understand, a bad employee can really make a difference and tarnish a name, but so far MY experience has been top notch! Thank you Texas Marine Soncerely, Ivan A.

My experience at this dealer:…read more 1. Brought in my inboard boat for potential sale. Engine had been sitting over winter. 2. Before starting the engine and before putting the boat in the water, the dealer performed a compression test on the completely cold engine. 3. Reported numbers: one cylinder at 115 PSI, the others at 160 PSI. 4. They then ran the engine approximately 10 minutes. 5. They did not re-test compression warm at any point. 6. They held the boat for two weeks before communicating their conclusion. 7. Their conclusion: the boat has a bad cylinder -- based entirely on a single cold compression test performed before the engine was ever run. Standard marine diagnostic procedure for a compression test is engine at operating temperature, throttle held open. A cold engine that sat all winter will show uneven readings because oil has drained off the cylinder walls and rings and valves do not fully seal until warmed. Without a warm re-test, a cold reading is not a diagnosis. The two-week hold also caused me to miss prime selling window for the season. Context on the boat: used throughout the previous season including pulling tubers. No power loss, no misfires, no smoking, no issues reaching plane. Posting so other sellers know what to ask for and what timeline to expect. Request a warm compression test. Confirm the hold period in writing before leaving your boat.

Love the staff make owning a boat a great experience! Shout out to the entire staff !read more

Only place to buy a boat on Lake Conroe. Great Sales and Service!! Love my Cobalt boat, we can't…read morewait to surf on Lake Conroe!

After purchasing my Nautique G23 from Dockside Marine nearly 5 years ago the vinyl on the…read morerear-facing seats started to crack. I sent pictures to Sandra in service and she filed my warranty claim. I just received new seats in the mail and they were an exact match to my original down to the red thread used. Sandra was efficient and very friendly to work with. Five years after a sale and still receiving top-notch service! You have a customer for life.

We have had our boat since 2021 and we bought it used in Tennessee. Dockside was accommodating with…read moreserivce even though we did not buy the boat from them. At times it was difficult getting return calls back and update BUT they have fixed those issued over the last few years. We just took delivery of our 2025 G23 a week ago and we could not be more pleased. My husband and I have been in sales for 25+ years so customer service is big to us. First off, Grant is an AMAZING sales person. Not pushy and really listened to what we were wanting. Grant is also very patient and he is great at communication. When you spend this much money you want customer service that exceeds your expectations and he most definately has. Thank you Grant for making our boat buying experience exceptional.

On behalf of Longhorn Lester I would like to thank you for the wonderful service in resolving the…read moreATV issue. He uses it for tending to his ranch. Thank you Mr. Ernie.

Mr. Ernie, thanks so much for the work you did helping out longhorn Lester, with the ATV!!read more

A Rough Start, But a Solid Finish -- They Made It Right…read more This is the first review I've written in years, and as a fellow business owner, I know how important reviews can be. Initially, my experience with Captain Kirk's was frustrating -- I bought a used 40hp outboard that had some unexpected issues, and I felt like no one was willing to take responsibility or help after the sale. I had reached out with concerns about a chipped fin on the lower unit shortly after picking up the motor, and at first, I was told there was nothing that could be done because it was a used item sold "as is." That was disappointing, especially since the issue wasn't disclosed beforehand, and I had been told the unit would be serviced before pickup. But here's where things turned around. After I posted my initial review, the owner of the company personally reached out to me. He took the time to listen and understand what had happened. He even offered to drive up to Fort Worth to pick up the outboard and give me a full refund -- which I thought was incredibly generous and unexpected. I told him I wasn't interested in returning it after investing time and effort, but I appreciated the offer. Most importantly, he acknowledged my frustration and offered to cover the cost of the repair. That showed me he actually cared about my satisfaction and reputation as a business. I'm not going to send him a bill, but the gesture meant a lot. In the end, I left feeling heard, respected, and valued as a customer. If you're thinking of shopping with Captain Kirk's, I'd say: go for it. They do stand behind their name -- just make sure both you and the team are on the same page about the condition of the product, especially when buying used. Ask questions, get things in writing, and don't be afraid to speak up. Despite the bumps along the way, my final impression of this business is a good one. I appreciate that they made it right.

After posting my review, Troy Kirk, the owner's son contacted me and listened to my experience and…read morecomplaints. He asked that I give him a chance to make it right. That was Monday. They called on today, Wednesday, and told me my boat was ready, instead of next week as I was initially informed. Thanks to Troy for his assistance, follow up and dedication to customer service!

I've had a very pleasant experience with Mark. Is extremely knowledgeable about boating and all…read morethat that entails. Was patient and diligent with explaining things I didn't know nor understood. Purchase was a smooth process and would recommend this boating center to any and all who are looking to purchase.

I would give all zeros as well! I wish we had read all of these before we bought a boat from this…read moreplace. Worst experience ever. He did the same thing to us that he did to John K. DO NOT BUY FROM Tom Marks, he is a liar! It was only thru the Grace of God that we were able to find the TRUE owner of the boat and get the titles transferred.

I had my T-top modified so that I could remove it from my bay boat and store the boat in my garage…read more Glenn was very easy to work with. The price was not only the best I found but it was quick. No 2-3 weeks as others stated. Job was excellent. (Just FYI if you do not have help, these tops are still difficult to handle. It is definitely a 2 person job. It is not the weight but the size when trying to handle the top.)