Anthony miss diagnosed my boat and was going to charge me $4800. for eight fuel injectors. I did…read morenot agree with him and I took the fuel injectors to a different technician and all eight fuel injectors tested good. When I pulled my boat out of his shop to get the repairs done by a different technician Anthony got mad and went up on his diagnostic charges from $1200. to $1600. I live on the lake and did not own a trailer. Anthony came and picked up my boat with his trailer and he damaged the propeller on my forward facing drive and refuses to pay for the repair of the propeller. I went and purchased a trailer just to get my boat away from Anthony.

We had our jet ski repaired here several times in the last few months. The owner is great, however…read morethe office manager they have is the nastiest woman I've ever dealt with. There were repairs made without us knowing and we were expected to pay $500 without ever agreeing upon or giving the approval to make the repairs. We paid the $500 in repairs and after a couple of minutes of being on the water our jet ski breaks again leaving us stranded. The next morning we had a conversation with said office manager and explained that we need to be called to agree on any repairs before they take place so we're not charged for something that we don't want to go through with. A day later we get called that our jet ski is ready. They went thorough with the repairs without calling to let us know yet again. We went in to pick it up and told the office manager we'd like to talk to her. Before we could even get another word out she began yelling at us that she won't be talking to us and that she's calling the owner. After getting off the phone with the owner she proceeds to throw the keys to our jet ski at us screaming "You win! F*** you!" and started walking away. We called out "Ma'am" wanting to continue to explain to her to please just call us next time but she turned around screaming at us to get out and that she was calling 911. We turned around and walked out and loaded up our jet ski and she came out on the phone as we drove away. I would not recommend this establishment solely based on the awful customer service provided by the office manager.

Requested an installation of a vertical standalone boat lift. This was no easy task addressing an…read moreoverhead cover and uneven lake bottom. Paul, one of the owners took great care to analyze the environment and troubleshoot the challenges we were faced with. Paul and company designed and modified the lift so that adjustments for water level fluctuations and leveling were very simple to correct for. I loved the detail addressing situations that will be faced in the future, water levels, floods, draughts and leveling. The thought that was put into this solution was way forward thinking and easily adjustable by me the owner. Truly a wonderful team with the experience and forward thinking to minimize future issues.

We stopped by in person to inquire about a boat lift. The salesperson was not present at the time…read more So the office staff took our information and said someone would contact us. Three days later not one email or call. With service like this we will definitely look at another company that cares enough to help with our purchase.

We have been very pleased with Jeff and his people. The serviced our boats, installed trolling…read moremotor on pontoon. Replaced props I bent. They do a good job.

After 2 months and $1,500 to repair my boat Jeff repaired items that were not not broken and…read morereturned the boat to me in horrible shape. It was running rough and they were not able to determine exactly what was wrong from their diagnostics so they guessed and after $1,500 later and another repair shop it turned out all I needed was a fuel pump. I got my 26' boat back soaking wet from rain after being promised that they would not let it get wet, black paint spots all over the exterior which I had to clean, broken hydraulic engine cover brackets, and a poorly done oil change. Stay away from Jeff and Ed and Lake Conroe Marine!!!!

After purchasing my Nautique G23 from Dockside Marine nearly 5 years ago the vinyl on the…read morerear-facing seats started to crack. I sent pictures to Sandra in service and she filed my warranty claim. I just received new seats in the mail and they were an exact match to my original down to the red thread used. Sandra was efficient and very friendly to work with. Five years after a sale and still receiving top-notch service! You have a customer for life.

We have had our boat since 2021 and we bought it used in Tennessee. Dockside was accommodating with…read moreserivce even though we did not buy the boat from them. At times it was difficult getting return calls back and update BUT they have fixed those issued over the last few years. We just took delivery of our 2025 G23 a week ago and we could not be more pleased. My husband and I have been in sales for 25+ years so customer service is big to us. First off, Grant is an AMAZING sales person. Not pushy and really listened to what we were wanting. Grant is also very patient and he is great at communication. When you spend this much money you want customer service that exceeds your expectations and he most definately has. Thank you Grant for making our boat buying experience exceptional.

Very attentive staff. Always helping at the dock and tractor drivers are experts. Very clean…read morebathrooms and nice selection of beverages in their store. Never takes long to launch or pick up. Highly recommend!

Absolutely the very best place to store your boat. Hands down exceptional service, clean and very…read morefriendly and helpful staff. I would definitely give them 5 stars. I would highly recommend this organization. Job well done!!

I had a boat repaired here and the work was excellent and done in a timely fashion. There was a…read moresmall repair that I didn't pay for but they fixed anyway.

Love the convenience of this place and drivers are super friendly but would be nice if they…read moreinvested in a better intercom system,

From the owner: Boat Storage on Lake Conroe with state of the art valet launching! We get you out on the water in…read moreabout 5 minutes. Conveniently located in Willis, Texas just minutes from I-45. On site boat sales, service and detailing available.