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    Master Watercraft Services

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

    Services - Master Watercraft Services

    Boat parts and supplies

    Boat repair

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    1 year ago

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    Stone & Sons Marine

    Stone & Sons Marine

    (15 reviews)

    Oak Forest/Garden Oaks

    GREAT WORK AND CUSTOMER SERVICE!!!…read more I inherited a boat and outboard from my grandpa that needed work and was in over my head with all the repairs. Called "Stone & Sons Marine" and they said they could handle everything for a great price and quick turnaround time. Dropped off the motor the next day and got it back fast. Runs great! saved me time, money and headache!

    10/10 service!!! Read below. Problems list: Underpowered,…read morehard start, engine runout, shift slamming, died under throttle, even after running for 10 minutes and turning off engine would take forever to crank over again. I had taken my 2001 Johnson 90 engine to a marine engine shop near my house on Huffman and long story short I ended up having to take my boat back to that shop three different times because the boat never ran right after he replaced the entire engine, and "tuned it up"; the final time leaving my wife and 2 young children floating away powerless while I swam out to them to try to get it going. Finally after the third time I realized that I needed to take it to a more reputable shop. I contacted Stone and Sons after multiple recommendations from different people. They advised me that they were a few weeks behind but would put me in line and contact me when I could drop my boat off. They reached out to me sooner than I thought and I brought them my boat the following morning at 7 AM ( their hours are very convenient for pickup/drop off!) within a couple of days they contacted me and told me the multitude of issues that I had with my "new motor" from prior shop. They even talked me through what was needed and why it was needed. The entire experience with this shop has been nothing short of INCREDIBLE! I took my boat on the water within a couple hours of picking it up and it has never ran smoother, faster, and NO ISSUES! If you are looking for a reputable shop to work on your marine engine, look no further you have found an honest and upfront shop to take care of your needs. WORTH THE WAIT for reliability and 1 stop shop to fix your problem! THANK YOU SO MUCH!

    Capt Kirks Marine

    Capt Kirks Marine

    (7 reviews)

    A Rough Start, But a Solid Finish -- They Made It Right…read more This is the first review I've written in years, and as a fellow business owner, I know how important reviews can be. Initially, my experience with Captain Kirk's was frustrating -- I bought a used 40hp outboard that had some unexpected issues, and I felt like no one was willing to take responsibility or help after the sale. I had reached out with concerns about a chipped fin on the lower unit shortly after picking up the motor, and at first, I was told there was nothing that could be done because it was a used item sold "as is." That was disappointing, especially since the issue wasn't disclosed beforehand, and I had been told the unit would be serviced before pickup. But here's where things turned around. After I posted my initial review, the owner of the company personally reached out to me. He took the time to listen and understand what had happened. He even offered to drive up to Fort Worth to pick up the outboard and give me a full refund -- which I thought was incredibly generous and unexpected. I told him I wasn't interested in returning it after investing time and effort, but I appreciated the offer. Most importantly, he acknowledged my frustration and offered to cover the cost of the repair. That showed me he actually cared about my satisfaction and reputation as a business. I'm not going to send him a bill, but the gesture meant a lot. In the end, I left feeling heard, respected, and valued as a customer. If you're thinking of shopping with Captain Kirk's, I'd say: go for it. They do stand behind their name -- just make sure both you and the team are on the same page about the condition of the product, especially when buying used. Ask questions, get things in writing, and don't be afraid to speak up. Despite the bumps along the way, my final impression of this business is a good one. I appreciate that they made it right.

    After posting my review, Troy Kirk, the owner's son contacted me and listened to my experience and…read morecomplaints. He asked that I give him a chance to make it right. That was Monday. They called on today, Wednesday, and told me my boat was ready, instead of next week as I was initially informed. Thanks to Troy for his assistance, follow up and dedication to customer service!

    Master Watercraft Services - boatrepair - Updated May 2026

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