I live in the heights and I was looking for a closer certified Suzuki outboard shop (had been…read moredriving 2 hours one way to the place where the boat was purchased) and found Uptown. I saw that they had excellent reviews so I decided to give them a shot. Was very pleased with the experience. Khurshed is a super nice guy and very knowledgeable about outboards. I'm very happy that I now have a quality mechanic that's only 30 minutes away instead of two hours and he does better work. Would definitely recommend

I was fortunate to come across Uptown after being let down by the place where I bought my boat…read more Kurshed was open, and honest and was able to assist getting my repairs done in timely and affordable manner. Will definitely be going back for all my service and repairs.

Great job on maintaining my 18' Bayliner for several years now…read more I would recommend them for service to any boat/Jet Ski.

Horrible experience, From the warranty and promised to fix a part on the boat i purchased. After…read moregoing back to see about getting the work done they didn't honor it.

Love the staff make owning a boat a great experience! Shout out to the entire staff !read more

Only place to buy a boat on Lake Conroe. Great Sales and Service!! Love my Cobalt boat, we can't…read morewait to surf on Lake Conroe!

I had my T-top modified so that I could remove it from my bay boat and store the boat in my garage…read more Glenn was very easy to work with. The price was not only the best I found but it was quick. No 2-3 weeks as others stated. Job was excellent. (Just FYI if you do not have help, these tops are still difficult to handle. It is definitely a 2 person job. It is not the weight but the size when trying to handle the top.)

Went to the Houston RV show at NRG and met Mr. Guy Rivers an RV dealer. He was amazing, while most…read moreof the sales members were so friendly and kind Mr. Guy went a step farther and really helped us narrow down what we wanted. Excited to enjoy our new RV this summer.

Extremely disappointing experience. I attended the Houston RV show where this dealership's finance…read moredepartment collected my personal information for a supposed financing inquiry. Shortly afterward, I began dealing with issues that made me feel like my information had been mishandled or misused, which caused a lot of stress and concern. The whole experience with Ron Hoover has led to the following: * Distrust and Scammed * Dealt with many different associates * Reviews and RV show prices the same as website Distrust and scammed Providing personal and financial information to a dealership requires trust, and in this case that trust was not respected. The lack of accountability and professionalism when I reached out made the experience even more frustrating. I strongly urge others to be very cautious when sharing their personal information here. Dealt with many different associates What made the situation even more frustrating was being bounced between multiple associates with no clear accountability. I initially worked with a salesman named Hunter, then was transferred to Robert Pridgett Jr. in finance, who repeatedly changed or "tweaked" the numbers during the process. I even drove all the way from Louisiana to Katy, TX then to go to my credit union back home in hopes of helping the approval process, but nothing was actually done to assist with that. Instead, after additional credit inquiries were made, Robert suddenly told me I had been "pushed through," which only added to the confusion. After damaging my credit, he magically brought the numbers down when he said he couldn't. The guy just wanted money he didn't no actually have any concern about his customers. I also spoke with Taylor K., the manager, who said he would follow up with me but never did. Reviews and RV shows prices the same as company website Looking back, I wish I had taken more time to read through the dealership's reviews beforehand. Many of them mention that the dealership stops caring about customers after the sale, and unfortunately that seems to be accurate based on my experience. I also noticed that the so-called "special" pricing offered at the RV show appears to be the exact same pricing already listed on their website. Overall, this experience left me feeling stressed, dismissed, and disappointed. I strongly encourage others to be cautious and thoroughly research reviews before sharing personal or financial information with this dealership.

A Rough Start, But a Solid Finish -- They Made It Right…read more This is the first review I've written in years, and as a fellow business owner, I know how important reviews can be. Initially, my experience with Captain Kirk's was frustrating -- I bought a used 40hp outboard that had some unexpected issues, and I felt like no one was willing to take responsibility or help after the sale. I had reached out with concerns about a chipped fin on the lower unit shortly after picking up the motor, and at first, I was told there was nothing that could be done because it was a used item sold "as is." That was disappointing, especially since the issue wasn't disclosed beforehand, and I had been told the unit would be serviced before pickup. But here's where things turned around. After I posted my initial review, the owner of the company personally reached out to me. He took the time to listen and understand what had happened. He even offered to drive up to Fort Worth to pick up the outboard and give me a full refund -- which I thought was incredibly generous and unexpected. I told him I wasn't interested in returning it after investing time and effort, but I appreciated the offer. Most importantly, he acknowledged my frustration and offered to cover the cost of the repair. That showed me he actually cared about my satisfaction and reputation as a business. I'm not going to send him a bill, but the gesture meant a lot. In the end, I left feeling heard, respected, and valued as a customer. If you're thinking of shopping with Captain Kirk's, I'd say: go for it. They do stand behind their name -- just make sure both you and the team are on the same page about the condition of the product, especially when buying used. Ask questions, get things in writing, and don't be afraid to speak up. Despite the bumps along the way, my final impression of this business is a good one. I appreciate that they made it right.

After posting my review, Troy Kirk, the owner's son contacted me and listened to my experience and…read morecomplaints. He asked that I give him a chance to make it right. That was Monday. They called on today, Wednesday, and told me my boat was ready, instead of next week as I was initially informed. Thanks to Troy for his assistance, follow up and dedication to customer service!

We recently purchased an older Cobalt. Lamar has been awesome every step of the way from…read moreexpediting the inspection of the boat to the boat repairs. Melanie has been great at answering our questions and helping us on parts. I highly recommend this location for purchasing a boat or boat repairs.

From the owner: Let Rinker's Boat World Lakeshore (our Lake Conroe location) help you with ALL of your boating…read moreneeds. From NEW to Pre-Owned boats for purchase from 6 of the top brands, Pro Shop & marine items, to servicing your boat by our 5-star service team. Rinker's Boat World makes boating fun & easy.

I took my 115 Yamaha, under warranty, to them for warranty repairs. It was Spring and I had dumped…read moreold gas, rinsed the tanks out, put fresh fuel in the tank, purged the fuel.lines and changed the water separator fuel filter prior to finding the fuel.pump was bad. Premier said there was water in my fuel tank (lol) and it had messed up my injectors and high pressure fuel pump. After changing all that, they found the fuel pump I told them was bad, was bad. To begin with, there was no water in the fuel. It cost me an arm and a leg to get my boat back, and neither Premier nor Yamaha would help me. This was at the Beaumont location on hwy 90, close to IH-10. They are liars and cheats.

Well I bought a new boat 2 years ago and have kept it clean and low hours because of work. I have…read morespent allot of money on the boat and wanted to trade it in on a newer flats boat. Last year at the annual boat show Mark, John D and John M all spoke to me about a great deal on a boat and we could work something out like a pro staff deal for pushing this dealer and line of boats. Man that would be great, as I've done for other dealers. So the beginning of the year came up and guess what???? They all forgot who I was, lol and will not even return calls. Man talk about great people huh. So I go on about my life, no worries really.... I find a boat at the dealer again and they are offering pretty good deals, so I mail them and immediately get a call from Dave at the Houston store.. awesome. So I explain my story, he apologizes and says we can try and get thee best deal possible, send me pics of your boat and we will go from there. So I send over pics and video of my boat and I wait patiently........Well no e mail back, no call back after 4 days. WOW, so I call and speak to Dave and he low balls me on my boat, imagine that huh.. Well the sad thing was he wasn't even going to return an e mail to let me know we couldn't make a deal. They damn sure will be your friend before you sign the paperwork.. after you sign and drive off, if your not a prostaffer....they for get the customer for sure. To me---that would be understandable but, don't push me off like you don't want to deal with me. Here is my deal.. ill never do business with big companies again on boats. Ill have my boat custom built and not have to haggle with liars. So please, if you're in the market, do some research and definitely know that dealer.