Took my pop-up camper in thinking I needed a new lift cable. Turns out the cable was good , it just…read moreneeded greasing. I will return to them with any issues in the future.

We bought a 2011 Jayco from them September 1st of 2025. It is now November 24th and we still do not…read morehave our title. We keep getting the run around. We have been told by both brothers now "Oh it's taking the title people so long to get our titles to us. Let me call over there and I will call you right back." But they never do. Once Joey told me that he kept calling and no one was answering their phone so he tried to go online but their website was down. As I was talking to him I was able to get on their website. All I want is my title. How hard is that? I should have known I was going to have issues when all they will take is cash!!!

We had an amazing experience renting an RV from Ashlee RV! We rented it for two weeks for a family…read moretrip, and Trey and Ashlee were fantastic from start to finish. Before we booked, they welcomed us to come look at the RV in person, which really helped us feel confident in our decision. On pickup day, they took the time to do a thorough walkthrough and made sure we understood how everything worked before we hit the road. During our trip, we had an unexpected flat tire at a time when most tire shops were closed. Trey went above and beyond to help us figure out where to take the RV and stayed available until we had a plan. His willingness to help made a stressful situation so much easier. The RV itself was well-maintained and had everything our family needed for a comfortable two-week adventure. We couldn't have asked for a better rental experience. If you're looking to rent an RV, we highly recommend Ashlee RV

Need to return calls at least for god's sakes. I left three messages get it…read moretogether......................

This husband and wife team are great! They understand service and I highly recommend their…read moreservices. When I need something on my RV I will be back!

Many mobile techs have given me the run around either with scheduling or milking the hours. Not…read moreMobile RV Tex. He was prompt, friendly, reasonably priced. After the repair was quicker than he expected, he even offered to fix other things on the RV. Very good experience!

I absolutely love and trust Shauna, Chris and their small family business! I have used them several…read moretimes for various repairs on our RV. They are dependable! Their workmanship and professionalism is top notch! Highly recommend!!!

Put a request out for service for a mobile rv repair person. Moonlight was on that replied and gave…read moreme an a general price without asking for an address to come out and look. Chris and Shawnna come out when they said they would. Chris repaired my ac units and and got them up and blowing cold air again. They are err also the most reasonable priced out of the 4 that messaged me back. They were fast, friendly, and knowledgeable. Going to give them a call back to install some awning later on

Buyer beware! The coach I was sold was so bad Easy Care refused to renew the warranty. Had to get…read more$10K worth of work done to front suspension. Fridge and domestic water system have been a problem since purchase. Had to replace awning. We've spent $7K on repairs, which doesn't include what warranty company paid out. And don't listen to owner's reply, they have an answer for everything. I'm not telling you not to buy from them, just don't believe anything they tell you and be sure and have a qualified 3rd party look at the coach.

My wife and I just purchased a beautiful 2007 Safari Cheetah from Best Preowned RV in Houston. I…read moresearched the net for 2 years to find exactly what we were looking for and something kept me coming back to this companies web page. I was impressed with their photo and descriptive representation of their units and equally impressed with their stated veteran support and Christian beliefs. We purchased the coach with only that information convincing us. After having it professionally inspected, we flew down to Houston to 'bring her home'. On the trip, a couple of items failed so I contacted Denise at the dealer. Her response was amazing and unexpected. They are replacing the failed items without charge. I cannot say enough about this company and it's operating agenda....Thank you Marilyn, Gina and Denise. I will be spreading the word at every rally we attend. May God bless and keep you all.

Let me start by saying that if you ever find yourself in need of an RV and want to have a blast…read moredoing it, look no further than Blue Compass RV! From the moment I walked in, I knew I was in for a wild ride--quite literally. Picture this: it's 6:55 PM, and I burst through the dealership doors like a lottery winner on a mission (because I *was* a lottery winner!). I had just cashed my big check six weeks prior and was ready to hit the open road to Las Vegas for a poker tournament. I declared, "I need an RV, *NOW*!" Debra, the incredibly knowledgeable salesperson with a serious side and an alarming frequency of saying "Holy Schnikes!" jumped into action. She quickly introduced me to the majestic Jayco fifth wheel that dreamers like me only see in RV fantasies. Her enthusiasm for RVs was infectious, especially when she started telling me about her recent trip to the Jayco factory. I was sold faster than you can say "Holy Schnikes!" But when I mentioned I needed the RV that night, Debra informed me that I had to chat with Chris, the General Manager with silver hair that sparkled, broad shoulders that could almost lift the whole dealership, and a smile that could light up Christmas. He was nothing short of awesome! Chris called in his partner-in-RV adventures, Joseph, the service manager with the most delightful romantic Spanish accent. Honestly, with that voice, he could probably convince the RVs to clean themselves! Together, they did a thorough inspection and made my future rolling palace shine like a new pin. Meanwhile, the Finance Manager RJ, with his porcupine-esque hairstyle and knack for musical interruptions, broke out a ukulele and started a spontaneous sing-along. I found myself dancing around the showroom to some catchy tune while they handled the paperwork. It was like buying an RV in a musical! And the best part? They stayed three hours past closing to ensure I was all set for my Las Vegas adventure. Talk about dedication! I drove off with my fabulous Jayco in tow and zoomed straight to Vegas. Now, I'll be honest--once I got to the poker tournament, I made the rookie mistake of betting everything I had on black, and let's just say luck was not on my side that night. But hey, at least I had the coolest RV on the block! So, here's the takeaway: if you want a fun, memorable, and utterly entertaining experience buying an RV, head to Blue Compass RV. With a fantastic team of characters like Chris, Debra, Joseph, and RJ, you'll be singing your way to RV ownership and perhaps even laughing all the way to Las Vegas (even if you lose a little). Holy Schnikes, what a ride!

I rarely leave reviews like this, but my experience with Blue Compass RV in Katy was disappointing…read moreenough that other RV owners should know about it. I have intentionally used this dealership for my 2026 Jayco Precept 34G because I wanted a relationship with one service center that knew my RV. Thus far, Blue Compass Katy was the only dealership that had ever worked on it. I have also spent a substantial amount of money with them having upgrades installed, including my lithium battery system, upgraded inverter/charger, Starlink system, 360-degree camera system, and a rather expensive towing package. My thinking was simple: rather than have different shops modifying and servicing the coach, I wanted one dealership familiar with everything that had been done to it. Unfortunately, that relationship is now over. On this most recent visit, my RV spent two solid months at the dealership. I'm not exaggerating; 8 solid weeks. One of the primary issues was determining why an air conditioner would initially operate from the upgraded lithium battery/inverter system and then shut down shortly afterward. After two months, not only was that problem never resolved -- not a single issue I brought the RV in for was resolved. I ultimately picked it up in essentially the same condition in which I dropped it off. During the process, I received different explanations. At one point I was told an undersized 80A breaker was the problem and that a 100A breaker and new wiring were needed. Later, I was told the converter wasn't wired to the air conditioner, which did not address the problem I had asked them to diagnose. Time was also spent testing the generator, even though I never asked them to investigate that and it was fully operational. Another surprise was being told they could not change the engine oil because they did not have a lift capable of handling my motorhome. I understand that shops have their own equipment and safety requirements, but I was surprised that a dealership servicing Class A motorhomes could not perform something as basic as an engine oil change on one. Communication was equally frustrating. I repeatedly had to request updates, and my service advisor often appeared to be waiting for information from the technician herself. I also included Joseph, the service manager, on multiple emails and eventually addressed emails directly to him explaining my concerns. Not once did Joseph respond or even acknowledge receiving them. Considering the amount of business I had given this dealership, the fact that they had my RV for two months, and that I was actively reaching out because the service experience was going so poorly, I find that lack of acknowledgment particularly disappointing. To Blue Compass's credit, I was ultimately told there would be no charge for this visit, which I appreciate. This review isn't about money. It's about leaving a nearly new Class A motorhome with the same dealership that performed all of its major upgrades, giving them two months to address the issues, repeatedly chasing updates, receiving conflicting explanations, getting no response from the service manager, and ultimately taking the RV home without a single issue I brought it in for being resolved. I understand that RVs are complicated and that not every problem can be diagnosed immediately. But this dealership knew this coach. They performed many of the upgrades themselves. They were the only dealership I had allowed to work on it. I gave them my business because I wanted that continuity and hoped to maintain a long-term service relationship. After this experience, that will no longer be the case. If you own a Class A motorhome -- particularly one with upgraded electrical systems -- I would ask detailed questions about their capabilities and what work they're actually equipped to perform before leaving your RV here. Two solid months. Not one issue resolved. And after investing considerable money with this dealership specifically because I wanted them to be my long-term service center, I left knowing I will need to find someone else.

Unfortunately, a tree fell on my travel trailer during Beryl. The front end and roof were damaged…read more We needed a new roof, air conditioner and the front end replaced. We took it to Houston RV Repair on 45 North. We had used them once before in 2020. Work was satisfactory. Unbeknownst to us, they have changed ownership. This visit has turned into a NIGHTMARE! They kept it 4 months. A month in, they asked for a deposit. I received the first of two checks from my insurance co. Reluctantly, I signed over the 7,600k check to them as they were asking for a down payment. A week or so later they talked to my insurance co and filed a supplemental claim. The check was mailed to them. This 3k plus check was mailed with my name as well as theirs. They cashed it without my signature. Now, except for my 500-dollar deductible, they've been paid in full. 3 months later we start calling them. Rarely does someone answer the phone at the shop. You leave a message, and they DON'T return the call. My husband reaches them finally and he's told - "Oh, yes...it will be ready next week". They ask for the deductible. I said, no way...not till we pick it up. TWO weeks later we're finally told it's ready. My husband goes to pick it up near their closing time. It was a rushed transaction. Unfortunately, my husband didn't go inside the trailer, nor did he receive any paperwork or invoice. It was dark when he got home with the trailer. The next morning, I went inside the trailer. OMG, it's trashed. Screws, trash, tools, tacks and sawdust are everywhere. My trailer has never been so dirty. My bed had tacks and screws and large chunks of wood all over it. It took me 3 hours to scrub and clean the trailer. I had to wash walls, floors and all surfaces as they were covered in sawdust and dirt. I also discovered that my 50ft power cord had been replaced with a 25ft cord with exposed wires. There was a hole punched in my ceiling, and someone had been through my cabinets. I call to complain and of course...no answer. I called the next day and called and called till finally they answered. I spoke to Michael (owner) and explained my problems. He acted very nonchalant until I said..."you stole my power cord" he then says he must put me on hold because he's so mad I accused them of stealing. The conversation goes downhill from there. We ended the unpleasant call with the promise that he would find my misplaced power cord and call me back. Of course, I never got that call. So, I grab their inferior cord and drive to the shop. I walk in and throw the cord on the floor and demand my cord. Now I'm getting yelled at by an employee for throwing the cord on the floor. Unbelievable conversation ensues and it seems I'm the villain for wanting my 50ft cord that's not damaged. Terrible unproductive conversation while being threatened that they will call police to file trespassing charges on me. I leave! Call my insurance to get a copy of the invoice. One obvious thing, 582.49 charge for replacing the decals on the front. The problem is...NO DECALS INSTALLED. I'm wondering what else was charged but not done. To add to all the insults...it appears the work they did do is faulty. We have a leak upfront where the work was done. So, theft, insurance fraud, cashing a check without my signature and work that leaves me with a leaking trailer. They have caused me great emotional stress. Houston RV repair has been in denial about everything. They immediately went defensive and never once asked how they could make me happy. I was the enemy for expecting a clean trailer and my belongings to be intact and to have work completed that was paid for in full.

EXCELLENT CUSTOMER SERVICE! Honest, fair, friendly and fast…read morewould be the first words that come to mind when I think of Houston RV Repair. From the moment the phone is answered, or you leave a voice mail message, you can feel confident that your needs will be promptly addressed. When you arrive on their lot, one of their employees will become your concierge to assist you with any personal needs you may have to take care of before placing the vehicle with them. Then, they take extra time listening to you and fully understanding what the problems are before they even begin. Houston RV Repair will take the time to not only repair problems well, but also investigate the possible cause and assist with future preventions of the same problem reoccurring. Their rates are extremely reasonable. While you can ask for an estimate before proceeding with work, RV owners understand that the remedy can often be addressed during discovery. They maximize their time in service which minimizes the impact in your pocketbook. I'm so happy to have found Houston RV Repair! They are the only place in Houston I trust my RV with.

Very polite and affordable. Did a great job on repairing our slide out, and we were on the road…read moreagain.