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    Blue Compass RV Katy

    4.1 (7 reviews)
    Closed 8:00 am - 6:00 pm

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    10 months ago

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    2 years ago

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    2 years ago

    Honorable dealership. They treat people respectfully and really listen to the customer's needs. Wouldn't buy from anywhere else.

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    Camping World - Katy

    Camping World - Katy

    1.8
    (233 reviews)
    $$$

    So Disappointed for premium service deep clean i pay for 800+ I expecting clean better than this,…read morebut that's what I got full service

    We have bought 1 RV and 1 motorhome in the last year From Rodger at camping world. He was a great…read moresalesman and very help along the way. we have bought several other ones from Camping world over the years. I think we get a new one every 2 years. That being said we will not be going back to camping world. Every time we have taken our RV in for service they keep it to long and really don't fix our problems. We have a trip next week and can't wait. This time we did the repair ourself. Our bathroom toilet foot paddle wasn't working right. We just replaced the toilet with a new toilet. The new toilet had the gasket from the factor put on wrong. We tied to take it back, never used it. The girl Ashley in the parts department told me they don't take toilets back for any reason. Maybe someone should of told us that or put a sticker on the box. Very rude girl acting like I was wasting her time. After about 15 min waiting on her to text her boss. I went to the front to talk to one of the bosses. Jose came out. Never have meet him before but same way Ashley was, just rude told me there was nothing I can do for you. He told I can take the new gasket and fix it myself and leave and turned and walked away. Way would I fix a new toilet right out of the box. Just very disrespectful for a boss. If this is how your employees treat your customers, then we won't be back. There are way to many places in Katy to deal with the rudest of there employees.

    Holiday World

    Holiday World

    1.7
    (89 reviews)

    We bought a camper. Sales was good, turn over mechanic was excellent, finance was the drawback…read more We paid cash for our rig. To start with we got a call a couple days before pickup from them with some sketch deal, wanting us to finance, pay interest for 1 year... "to help others who may not qualify"... Then, when doing paperwork he told us the tires were going to explode, and basically the entire camper would fall apart on the way home, so we needed to pay an extra $12K for his coverage... we didn't appreciate it at all.

    If I could give a 0 Star, I would. I could write a novella with all the issues that we have had,…read morebut I will keep it brief with the latest. Let me start with the fact that we should have stopped going a long time ago but there are some employees there that are good people and we did give them the benefit of the doubt. We have purchased 4 RVs from there hoping that things would change...they haven't. This is our bad. Having said that, here is the worst of it. About a year ago, we took our Class A in for service. After a TON of run around they had our RV for 5 MONTHS. At one point, we went in to see what was going io and nobody even knew where it was. One of the salesmen had to drive around and look for it. It was tucked away in the back on their lot. This is quite frankly unacceptable. There is no communication, there is one excuse after another, and nothing seems to get done until you throw a fit. On a recent trip, one of the things they fixed turns out wasn't fixed properly so back we go. Again after 5 weeks this time and the same runaround, they say they finally have it complete. But now, here is the kicker. Due to an error on their part, they are telling us due to an error on they made, they won't release our RV until we pay them $7,000. Yes, you read that right. They told us at the time (a year ago) that the claim on our warranty was approved so we paid the deductible and considered the matter closed. Apparently, they lied and the claim was not approved and expected us to pay for the work. This is the most SHADY business practice I have ever seen!!!! We will NEVER give Holiday World another penny of our money. We have hit our limit.

    Ron Hoover RV & Marine of West Houston

    Ron Hoover RV & Marine of West Houston

    2.7
    (114 reviews)

    Went to the Houston RV show at NRG and met Mr. Guy Rivers an RV dealer. He was amazing, while most…read moreof the sales members were so friendly and kind Mr. Guy went a step farther and really helped us narrow down what we wanted. Excited to enjoy our new RV this summer.

    Extremely disappointing experience. I attended the Houston RV show where this dealership's finance…read moredepartment collected my personal information for a supposed financing inquiry. Shortly afterward, I began dealing with issues that made me feel like my information had been mishandled or misused, which caused a lot of stress and concern. The whole experience with Ron Hoover has led to the following: * Distrust and Scammed * Dealt with many different associates * Reviews and RV show prices the same as website Distrust and scammed Providing personal and financial information to a dealership requires trust, and in this case that trust was not respected. The lack of accountability and professionalism when I reached out made the experience even more frustrating. I strongly urge others to be very cautious when sharing their personal information here. Dealt with many different associates What made the situation even more frustrating was being bounced between multiple associates with no clear accountability. I initially worked with a salesman named Hunter, then was transferred to Robert Pridgett Jr. in finance, who repeatedly changed or "tweaked" the numbers during the process. I even drove all the way from Louisiana to Katy, TX then to go to my credit union back home in hopes of helping the approval process, but nothing was actually done to assist with that. Instead, after additional credit inquiries were made, Robert suddenly told me I had been "pushed through," which only added to the confusion. After damaging my credit, he magically brought the numbers down when he said he couldn't. The guy just wanted money he didn't no actually have any concern about his customers. I also spoke with Taylor K., the manager, who said he would follow up with me but never did. Reviews and RV shows prices the same as company website Looking back, I wish I had taken more time to read through the dealership's reviews beforehand. Many of them mention that the dealership stops caring about customers after the sale, and unfortunately that seems to be accurate based on my experience. I also noticed that the so-called "special" pricing offered at the RV show appears to be the exact same pricing already listed on their website. Overall, this experience left me feeling stressed, dismissed, and disappointed. I strongly encourage others to be cautious and thoroughly research reviews before sharing personal or financial information with this dealership.

    Auto & RV World of Texas

    Auto & RV World of Texas

    2.7
    (14 reviews)

    Little story about honesty here. Tristan sold us a nice looking clean toy hauler. Advertised it as…read moreEverything Works. Had it delivered in April of 26. He charged me $550.00 make ready fee for locks and keys. Delivered with 2 keys. 1 for storage bins and 1 for front door. None for the bedroom door, cargo bay door or gas cap for the generator. Got ready to cook breakfast and the pilot light in the oven didn't work. Nothing to hook up trailer at the park. Had to buy sewer line, electric cable, and water hose. Delivered with 1 20 lb propane bottle. Should have had 2 30 lb bottles. Had to buy a new battery just to try to level trailer as the delivery man pulled in jacked the trailer up with a jump box and took off. Found water in storage bin coming from a leaking sink faucet in the bathroom. Now I'm having to have rooftop ACs serviced and new gaskets put in them as well as cleaned. $700.00 for this, $200.00 for plumbing. $320.00 for hookup items. $59.00 for 2nd propane bottle. $17.00 for pilot light assembly. $1286.00 dollars above the cost of the trailer that was advertised as EVERYTHING WORKS READY TO GO. Check BBB before shopping here.

    They rented my mom an RV, and the generator quit. Instead of being apologetic and asking how they…read morecan fix it, they just said they'd get someone there tomorrow. Needless to say, my husband borrowed a generator, but at that point my mom was upset and just drove to our house to spend the night. Hardly convenient and definitely not good customer service. There are a lot of places to rent a motorhome. Choose the other places.

    Blue Compass RV Katy - rv_dealers - Updated August 2026

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