I have never had a worse experience with a dealership…read more I purchased a brand new CFMOTO UFORCE U10 Pro XL from Tejas Motorsports in mid May. Since then, it has spent more time in the dealership's possession than in mine. This latest visit alone has lasted nearly 30 days. After almost a month, I was told the problem was corrosion and rust that simply needed to be cleaned off. A brand new machine with corrosion causing warranty issues is disappointing enough. What's completely unacceptable is that I've now been told my UTV has been repaired for over a week, but Tejas Motorsports refuses to release it because they are waiting for CFMOTO to reimburse them for the warranty work. That is not my problem. I paid for a new machine, not to become collateral in a payment dispute between a dealer and a manufacturer. If Tejas Motorsports cannot or will not release a customer's paid for vehicle because they are waiting to be reimbursed, that is a serious business problem and customers should not be the ones paying the price. Communication has been poor from the beginning. I've repeatedly had to call for updates, and no one has taken ownership of resolving the situation. At this point, my brand new UTV has spent more time at Tejas Motorsports than it has with me. I regret buying from this dealership, and based on my experience, I cannot recommend them to anyone.

First of all, whoever the manager is at this place needs to seriously work on how customers are…read moretreated. I came in to let them know about a broken part on my bike that was not damaged when I dropped it off for repairs. Instead of listening to my concern or trying to help, I felt completely dismissed and laughed at while trying to explain the issue, which was extremely disrespectful and unprofessional. Whether it was because of my accent or something else, I was made to feel like I wasn't being taken seriously. I went there to tell them about a broken part on my bike that was not damaged when I dropped it off. The bike came back from repairs with a problem that wasn't there before. Instead of listening to my concerns or trying to help, they laughed in my face while I was explaining the issue. Sorry for my accent, I guess. They made me feel like I was stupid or that what I was saying didn't matter. I told them I would bring the bike back so they could see the problem for themselves. After making the trip back with the bike, all of a sudden they were "closed." Funny how they were open when I pick up the bike, but when I showed up to have them look at it, nobody wanted to deal with it anymore. The whole experience was disrespectful, unprofessional, and frustrating. You expect quality work and basic respect. Instead, I was laughed at, dismissed, and left with more problems than I started with. Let me not get started on the part that was broken it look like they try to glue the piece back , which it wasn't like that. If you're thinking about taking your bike or anything else there to get fixed, I'd think twice. Based on my experience, you might end up with more problems than you had before. Customer service was terrible, accountability was nonexistent, and they clearly didn't care about making things right. 0/10 service guess you have to be white to get good service

I so much want to like this dealership. They have lots of BMW's and Triumphs to choose from. The…read moreTriumph section is a new addition, and it's very well laid out and un-crowded compared to many bike shops. It's all good until you need service or have to order a part. This time: slow, paid extra for overnight delivery, ended up being a day late, and they still wanted to charge me the quick delivery charge. Not very customer friendly.

this is as good as it gets These guys are a bad ass shop. They know what there doing Lora…read moreDaniel and Nick and the other Gentleman up front are very helpful and got all my work done, I have a White Bmw 2016 RT1200 r and they did my oil change and 130 checkup. Aswell they did a fantastic job on my new bars they added on that protect my RT1200 in the event It lays over it will protect my Bike. They did a awesome job installing those parts there was a lot of detail they had to do to get it done correctely I'm totally satisfied thankyou Joseph

Exceptional personal service by highly qualified staff. My 2017 RT was quickly diagnosed while I…read morewaited, and repaired. Alejandro is clearly highly competent and running what likely the best bike repair and service shop in Houston. I highly recommend them.

Please let me know if I'm being ridiculous. I sold my Honda…read morebike. They cut me a check. I deposited my check, and a few days later the check bounced. I had to take the day off (I had to use one of my PTO days) and straighten the whole thing out. In short, I went to their bank, cashed it. Then drove to my bank to deposit the cash. I feel the whole situation was unprofessional and obviously it ruined my day.

Picked up my 2026 Crf250r, this is my 3rd bike from HOH. The customer service is top notch, and I…read morewill continue to spend my money here. Rodrigo, Drew and Gerardo were all very helpful and made the whole transaction too smooth. Customer for life here!

Don't be fooled into bringing your car here for work. This establishment is extremely…read moreunprofessional and the quality of work is poor. Sure they may have a lambo always parked outside their establishment, but that's really there to lure you in, thinking the place must be good if they do work on expensive cars. I brought my car here to install a 2-way pager alarm. My initial quote was $440, which is relatively cheaper than taking it to a legitimate shop. I dropped my car off in the morning and they said my car would be complete at 1:00 pm. At 12:30pm I called and asked if my car was ready and they said around 3:00 pm. That's no problem. At 2:30 pm I called again asking if my car was ready, they said 5:00 pm. Ok no worries. I arranged someone to take me there at 5:00 pm, hoping my car would be finished. Turns out they haven't even started working on my car. They started to work on my car after about 30 minutes of waiting. Once it was done, I went to pay. The man behind the counter charged me an additional $40 for "necessary add-ons". I was not happy. I was finally about to get my car out by the time their shop closed. In fact, they were waiting on the technician to finish working on my car before they could close (which made them rush the job). Success, I thought, since my car now had a new distinct chirp when I unlocked and locked my car. I drove back home to Pearland and parked the car over night. I had a lot of issues with my remote start so I decided to take it back the next day since it was already dark. The next morning I inspected their job. There was cut pieces of insulation and bits of wire EVERYWHERE in my car. They did not bother to clean up the mess they have created. Not only that, my 12V port was no longer secured to the dash or even connected. They must have disassembled it taken apart the entire console and forgot to re-attach it. As I started to fix the problem myself, I noticed that they cracked my cup holder. I drove back to the place and waited inside for someone to help me. There were three guys behind the counter eating lunch, not even acknowledging me. I guess lunch time is more important than customer. No respect what so ever. At least they helped me resolve the remote start issue later on. I didn't even bother mentioning the cracked cup holder or 12V port since I didn't want them touching my car again. Overall, I would never recommend anyone to this place. I came here because I was referred by a friend and I wanted an alarm on my car so it won't get vandalized. It's not easy concealing a Glock 19 everywhere you go...

Went there years ago for an audio overhaul, I thought it was a great deal. Recently did some work…read moreon my car and saw the crappy job they had done. Tried to salvage some components and noticed they pretty much crushed a tweeter. Went there once to check on an amp, they didn't even bother to check the sub wiring, they were only interested in selling me a new amp. Looking back I wish I had done all the work myself, at least I would have taken the time to do it right. If doing things the right way is important to you, please avoid this place. I totally regret going here.

From the first hellos to now over 20 years later, Sugar Creek Auto has been and continues to be…read morethe only place I will have my car serviced. I trust Nick and his guys implicitly and will drive from Richmond simply to maintain routine work and make sure my car runs as smooth as possible. Their shop is clean. Nick's wife, Flo and Melissa maintain a tight ship. They will welcome you into the family and give you a great cup of coffee while you wait. The price is fair and Nick is honest about the things that will affect your car's performance and what needs to be taken care of immediately vs what can wait for future work. Appointments are easy to schedule online but they will also have no problem fitting you in over the phone. I always leave from there knowing my car and I were in the best hands.

Sorry this is late.Thanks Nick and Flo for taking great care of my pride and joy. I reach out to…read morethis company after having my car shipped from Jacksonville Fl to Sugarland Tx with a broken handbrake. Nick kept in contact thru the entire process letting me know what was going on with my pride and joy. Being in a new town not knowing what to expect. I was taken care of with kitt gloves. They went above standard even taking care of something minor along the way. Thank you Sugar Creek. I highly recommend this place to anyone. Impeccable Service. Keep being awesome

Great customer service - honest & reliable! Would definitely recommend to anyone needing work or…read moremaintenance on their ATV's

I have to give a 5 star thumbs up to the owner and his crew. They…read moredone a remarkable job on my 2000 grizzly 600 4X4. Got it back running in tip top shape. Bike had been sitting up for at least 5 years . . Bad brakes/ froze up rear end Etc. But thanks to them she's back up and running and stopping as good as new ...... This is the place to go for a great repair, or modification . . . . . . .

Ron did a helllll of a job on my bike. I took it in to get a 3 hole oil change and my clutches were…read moregoing out so he ended up replacing them at the same time. No issues no complaints my baby came out like new after them clutches were installed. He did not hit me upside the head with the price it was truly fair and reasonable. He has a new customer that was greatly pleased with his honesty and integrity and that is hard to find now a days. I will be recommending him to all the people i know that ride motorcycles hands down.