Went to Theresa Flores for highlights, and to cover my grey roots. Horrible job! Blothchy brown chunks of brown right at the top of my head. Highlights didn't even go to the scalp. I walked out of there , after complaining, with a 1/4 inch of roots showing! Daughter-in-law was with me and hers was the same. Called back and she argued with us, but said she would fix our hair. Got there and I asked her if she was going to fix my hair and she looked at me and said...no maam I'm not. And refused to fix mine! Said that is the way she does hair. (I suggest she go back to school if that's the way she does hair!) I paid 165.00 + 20% tip for a horrible job. Been getting my hair done for 40 years and never ever had someone do this awful of a job on my hair! Let alone not fix their mistakes. We won't be going back there any time soon!! read more