AVOID! DRY COLD MEAT! DISAPPOINTING SERVICE. Monday afternoon 15/07
TOURO CLAPHAM COMMON HAS NO STANDARDS!! Worst meal Ive ever had! Was served COLD MEAT DRY AND BURNT! Waited forever for the meat as the waitress didn't speak English she didn't understand we wanted the full grill meal. The meat server gave me an attitude because I refused to take his cold, dry and burnt meat, after the first bite I told my friend this's disappointing I don't wanna eat this crap, I told the ignorant waitress the situation and she charged us full price!! When asked where's the manager who's in charge? She said I'm on my own my manager is off today. I asked her to make a decision because I wasn't gonna pay a full price for that crap!
She phoned her manager and we ended up paying but with a 40% discount.
I just wanted to leave I couldn't believe my eyes.
DISGUSTING SERVICE DISGUSTING FOOD, I LEFT HUNGRY AND UPSET
Touro Clapham if not ready to give a good service don't open your doors!
TO THE MANAGER, leave someone capable in charge not an ignorant girl that haven't got a clue, doesn't speak English, can't even make decisions! She's A clear epitome of Touro!! read more