I called today to inquire on screen printing and embroidery. A man answered the phone "hello". When i said i was trying to reach Toure Apparel, he said that yes, it was Toure Apparel that i called. "Who do you want to speak to?" he says. I said "I'm not sure, i've never called before." Without giving me a chance to reply, he said... "Well there's a buncha people here, call back when you figure out who you want to talk to.. CLICK.". If that's not comically bad customer service, i don't know what is. Sorry to have bothered you guys. read more