Appointment was on time and painless. Techs 'Jimmy' and Murty were great and made sure I was as…read morecomfortable as possible.

I had an ultrasound and CT scan. This used to be such a fine facility, the beat by far, but it has…read morebecome like most other imaging centers now. The techs seem unable to smile or make you feel confident in the care you are receiving. I felt like a bother to them. Yes, they were fast, too fast, focused on that instead of me. Whether it was because of high patient volume, job dissatisfaction, or persinal lack of empathy I am not certain. Other than that, the facility was clean, office staff were professional and courteous,radiologist report was fast, schefuling was mediocre...long wait times on the phone. Leave messages and don't get called back. I called and left a message on the Radiology Ditector's voicemail to ask a question about my exam. She never called back. I was so disappointed, I do not think I will go back.

I was referred to ISP Health by a colleague and had to reschedule my first appointment and then…read moregot covid and couldn't make my rescheduled appointment. When I was contacted by ISP they said I would need to give them a $350 deposit. When I told them I did not have that much money they asked if I could get someone to lend it to me so that they could see me. I understand they are a business however professionalism and compassion would have been appreciated, don't waste your money here.

So far so GREAT! Dr. Michels has been quick and to the point in dealing with my back issue. I was…read moreable to get in for the consultation within days of calling and was back shortly after to begin treatment. After being bounced around from doctor to doctor over the last few years, this experience has been a breath of fresh air!!

I saw that this business had several bad reviews on another website, so I felt compelled to write a…read morereview after visiting with my daughter yesterday for an MRI. Staff was friendly, helpful and professional. They were respectful of our time, and as I sat in the waiting room I observed that most folks were being served in a very reasonable amount of time. Facility is comfortable, and well maintained. Overall, a very good experience, and not worthy of the poor reviews elsewhere.

Recently had my third Prenuvo scan over the past six years at this facility. After the first scan,…read moreI realized how valuable the analysis was and decided to make it an important part of my preventative care routine with a new scan every two years. I've also had my entire family (including children) get scanned. My experience has always been great and just keeps getting better over the years. The team is very pleasant and professional and the entire experience is easy and painless. I would highly recommend Prenuvo to anyone.

Had a good experience with scheduling the enhanced MRI $3,999 (includes blood work). But the…read morefollow-up was horrendous. No one called me back to schedule a blood draw and follow up appointment to review my imaging results. They really need to work on improving the costumer experience on the backend.

I had an appointment. 1 hour after the appointment time I was finally in the machine…read more Now for my personal take on the place. I think it is very unprofessional for a 20 year old to call a 70 year old by a first name. This seems to be the going thing now. I was taught that age deserves respect and respect is given by a using a title. Ie. Mr or Ms. There is no respect in using a first name. This does not sit well with me. Never should a person in the Public Service use the first name unless they are given permission by the customer. WHAT has gone wrong with business. I do not blame the employees It is the responsibility of owners and management to be sure the employees are trained to show respect. As for what they were paid to do and the person, Jodie. She was very professional and did not rush me. She showed a professional concern and talked me thru the procedure. No complaint on that which is the most important part. Update: I have been contacted by the owner. It was explained that the using of the last name would be in violation of HIPPA. (another useless law from our Government). I cannot blame the business or the employees on that. My wait time was explained. I understand, IT happens, hopefully it can be prevented as most people report they had a short wait. I have changed my rating to 5 star.

I had great care at this location, from the paramedic that called me to the back to give me my IV,…read moreto the gentleman that done my triple phase bone scan. The gentleman that was doing the scan has great conversation/stories while your on the scanning table for an extended amount of time. The only problem I see is the walk into and out of the building is not patient - disabled friendly due to the front of the BofA building is closed off since the bank shut down. The parking lot has lots of speed humps, bumps and inclines. Not to mention when getting deliveries the big trucks park right outside where you're walking up to the building giving off fumes and heat.

I will say first that the nurses that took care of me for my biopsy were great, very professional…read moreand caring. I am giving one star for the result of the biopsy, that there wasnt one, after putting myself thru anesthesia and pain to get a real answer about my cancer, I find out that not only was the biopsy done in an unusual manner as to placement, but that the tissue taken was not the type or amount to give me the answers I needed to go forward with treatment. When I called and spoke to the manager about the results, she was dismissive and also told me that what I had done was not a bone marrow biopsy, that they could only be done at the hip. This is not true, and I know my doctor ordered a fine needle aspirate. I would not recommend this business for this type of test. The doctor doing the biopsy had ample time to get the correct samples as I was completely under during this CT guided procedure.

Had an MRI and CT done here and the staff was extremely professional and friendly. The facilities…read morewere clean and they addressed my appointment on time (which seems to be a rarity here in Dallas.) They offered a water-contrast based CT which is incredible because the barium based contrast is not only disgusting but it causes all sorts of other issues.

Dr Van Meter has just perform an ablation for liver tumors. He has used interventional radiology…read more(laser) which in non-invasive. the entire process of two procedures too less that two days and there was less discomfort than planting a shrub. Dr. Van Meter is supported by and excellent, efficient and gracious staff which works well together and with him. Last, I recommend him for his kindness, patience and clarity. Along with other members of my care team, he has become revered to me for having saved my life.

The best in business. Wonderful staff as well. Went above and beyond with quality of care…read moreespecially bedside manners. Five stars for everything

Ease of appointment setting; great wait time; great staff; great office appearance; great quality…read moreequipment

This is my 2nd go-round (technically 3rd) at the Women's Imagining Center…read more I had a 3D mammogram done here a year & 1/2 ago. I needed to return for a second exam that visit. The phone call requesting a return visit provided a few days of angst, but all ended up well. Here I am again this year. The reception, check in & practitioners have been fabulous on all visits. My practitioner even remembered me from 18 months ago.....Wow! There is PLENTY of room for family members or providers to accompany you on your visit. There is coffee and magazines. I had to fill out one set of paper-docs for my DEXA. They have switched to pretty cool electronic check in docs for a mammogram. They hand you an iPad, you check some boxes & viola. Once it's time for your exam, clients are taken to a changing area with keyed-lockers to store your items (Thank You from single gals everywhere!) They have these 1/2-length, cape-style garments for mammograms which make it a little more convenient to hit those poses for the squish. There are also some longer more traditional hospital-like garments with sleeves for other exams or mobility/modesty issues.....don't be shy....get your mammogram cape on! You're a self-care super hero for being there. Once changed, clients remain in a separate waiting area until their exam. When you are done, collect your things from the locker, change & you're done. Don't forget to leave the key!! The mammogram sincerely not that bad at all. I'm not sure why there are so many stories of super-squishy pain. That hasn't been my experience(s). ** Do not wear garments with metal from the waist-down for DEXA....get your yoga pant day on ladies! On the day of the mammogram, do not apply lotions, creams or deodorant. I remember seeing personal wipes last year. I didn't see those this year. If you have to work or run around before your appointment, I think applying deodorant & bringing wipes would work out well. I saw a few ladies that use canes. I did not see anyone that used a wheelchair. Regardless, I have no doubt that they facilitate exams for anyone with mobility issues. No excuses! Get your exams done. If not for you, do it for your family and all the ladies (& men!) diagnosed in the time since your last exam! Best of health to all.......

Billing NIGHTMARE- falsely referred to collections I am…read moresubmitting this review to document a very frustrating experience with American Radiology Consultants' billing department. I received two invoices, both of which I paid immediately upon receipt. Despite this, I subsequently received a collections notice for $32, for which I had never received a prior bill. When I contacted the billing office to resolve the matter, I discovered that none of the invoice amounts I received and paid aligned with my insurance Explanation of Benefits (EOB). After insurance adjustments and payments, the correct amounts should have been $15.67, $32.84, and $14.35. My payments of $16.28 and $30.02 (clearly not matching what should have been billed) were not properly recorded in their system. This does leave a balance of only $16.56. Clearly not matching their collections letter of $32.84. I have spoken to them by phone and by email (no reply to my emails). This demonstrates a clear lack of internal controls and accuracy within their billing operations. In reviewing their record with the Better Business Bureau, they are not an accredited member and have multiple complaints describing the same billing discrepancies. I would strongly advise any patient or referring provider to exercise caution! If you get stuck with them, verify all statements, payments, and insurance correspondence carefully. keep records and be on the lookout for being turned over to Collections

Received a bill from Receivable Management Group stating I owed American Radiology Consultants a…read moresmall amount (less than $15). I pay my bills on time and wasn't sure why this was sent to a collection agency. After reading other reviews here I understand better about the shady practices going on. Thanks to all previous posters! I'll be following up with my insurance company to see if I owe any money.

A Heartfelt Warning About Methodist Hospital - My Experience as a Husband…read more In my opinion, I cannot recommend Methodist Hospital in Dallas, Texas, based on my recent experiences as a husband dealing with my wife's critical health situation in the ICU. Despite my efforts to advocate for her care, I encountered significant barriers that truly compromised both my rights and her well-being. As her husband, I understand that I have the right to be involved in her healthcare decisions, to be by her side during this challenging time, and to receive updates about her condition. Unfortunately, I felt that these rights were not respected at this facility. Throughout my time at the hospital, I repeatedly expressed my concerns and tried to communicate on behalf of my wife, who was unable to speak for herself. Yet, I was often met with resistance. On several occasions, I was asked to leave the hospital after attempting to speak with healthcare professionals about her medical needs. This treatment left me feeling helpless and frustrated, especially when all I wanted was to be there for my wife--to make sure she was receiving appropriate care and the medications she needed. In my opinion, the staff seemed more focused on limiting my involvement rather than collaborating with me in her care. I encountered numerous instances where my requests were dismissed, and my presence was challenged, which exacerbated an already stressful situation. To be sidelined as her primary support and decision-maker felt not only unjust but also emotionally devastating for both of us. Moreover, I witnessed my wife's distress during her stay, experiencing panic attacks and discomfort from being separated from me, her advocate. I believe that the ability for family members to support their loved ones should be a priority, especially when they are vulnerable and in need of compassion and understanding. This experience has left me emotionally compromised and questioning the hospital's commitment to patients and their families. In my opinion, anyone considering bringing a loved one to this facility should think twice. You may find that, rather than receiving the support and care you expect, you could face overwhelming obstacles that complicate an already difficult situation. My intention in sharing this is to protect others from what we endured. The focus should be on the health and well-being of the patient, their rights, and the support their family members provide. Based on my experience, it felt as though the hospital prioritized rigid policies over patient-centered care, leaving me feeling powerless during a critical time in my wife's life. To those reading this review, I implore you to consider the implications of bringing a loved one to Methodist Hospital. In my opinion, the potential stress, anxiety, and heartache from navigating the challenges of their system could overshadow the care your loved one truly needs. Before making a decision, think carefully about whether this hospital aligns with your values and the level of support you hope to provide. Your loved ones deserve compassion, understanding, and accessible care, especially in their most vulnerable moments. In my opinion, no spouse should have to fight for their right to support their partner during a health crisis. I hope that sharing my experience can help others avoid the difficult path that I and my wife have faced. Thank you for taking the time to read my review. I hope for improvements in the way this hospital handles patient and family rights to ensure no one else has to endure what we did.

I came in with documented acute injuries including right ankle sprain, bilateral leg paralysis, and…read moremuscle atrophy following a fall. My CT showed severe advancing degenerative disc disease and the radiologist recommended an urgent MRI. The ER refused to admit me, refused to order the recommended MRI, refused an orthopedic consult, and falsely documented my reason for visit as social work rather than acute injuries. I was discharged unsafely as a disabled homeless patient despite being unable to walk without assistance. I did not sign my discharge papers because I did not agree it was safe. My walking cane was lost by the facility and despite contacting guest services, no one has made any effort to locate it. The level of disregard for a seriously ill disabled patient was shocking. I will be filing complaints with the Texas Medical Board, Disability Rights Texas, and pursuing further action. I do not recommend this facility to anyone who is disabled or seriously ill and needs to be taken seriously.