The billing for this clinic is egregiously high. Came in for a head cold, got a Covid test, a steroid shot and a prescription for antibiotics. Was there for 20 minutes. Insurance billed $7,024, they paid $1099, the clinic discounted the bill $5568 and I ended up paying $600 out of pocket and I have really good insurance. Unless you're shot in the middle of the street and can't make it to the real hospital, avoid this place. It is NOT an urgent care. read more

BrenDan at the the front desk is SO awesome!! He and the overnight staff were so great and nice.

Went here a few years ago to get my face stitched up after an accident that left a good sized gash on my forehead between my eyebrows. They were very fast, clean, and knowledgeable! Now years later the scar is practically nonexistent. Incredible stitch job! read more

I will review upon arrival. Initial call went well. Talked to the dr. on duty. He understood the pain level I am in. Kindly, he went over my meds and supplements. Said all they can do IS pain mgmt. Likely to give med Dilaudid in an IV drip and monitor me read more

TRANSPARENCY in Billing. Additionally as much as BSWH Arlington charges the least you could do is spend some of the money on compassionate and kind staff! Everyone I dealt with other than the receptionist, treated me rudely as if they had something better to do. There's not a single Positive from my experience with BSWH Arlington. read more

Great experience. From the front office, to the nurses, to the doctors, to the radiology techs. This is a great place to go to get fast high-quality care. read more

Modern facility. Friendly and competent staff. My doctor was thorough. They even followed up with me the following day to check on my status. I am not sure how they can guarantee no wait time but it is true, no wait time (in the lobby). Once in the back, testing and results still take 2-3 hours. Overall, this stand-alone ER is a great option for your needs. I would use this over traditional ERs based on convenience, ease, and for a more personalized care experience. read more

I've had two emergencies in the past two years. Each time they have taken well care of me. They get the job done with a smile on their face and makes you feel so comfortable. EVERYONE in that office is so patient and takes care of each individual like it was their own family member. Highly recommend this place. read more

As is the case when anyone goes to the ER, when I arrived at Advanced ER last night I was not in good shape. I was in so much gastrointestinal pain I could barely stand. The staff saw my dilemma and without being asked brought me a wheel chair and took my right to an exam room. The staff was so friendly, but at the same time completely professional. They completed blood work and a CT scan quickly. The did everything they could to make me comfortable while the doctor reviewed the tests. The doctor let me know I had multiple issues to be addressed. The team then set about addressing them. Although I was there several hours, none of that time was wasted. Something was happening all the time, I left feeling much better, with diagnoses, and a list of my next steps, including a couple of specialists to see. If I ever have to go to an ER, I will come to Advanced ER! Great job everyone! Thank you! read more

Dr. Chiang and Dr. Allen are THE BEST! I've been to the Preston Rd. location more times than I can list. The other doctors are great, too, but again Dr. Chiang & Dr. Allen ROCK! Jake Witcher read more

we are from California come to Dallas for vacation and my daughter had to be see for emergency service. They team and doctor were awesome. I would definitely recommend this ER read more

Came in last night, was seen quickly and the staff was fantastic. They communicated with me throughout the process, kept me informed and got me in and out. read more

Diagnosed with COVID, and my doc prescribed an Monoclonal Antibody Infusion. These people are likely busy, but the girl who answered the phone is clueless. I called Regen IV and they screened the hell out of me. Not these folks. Put me on hold for 10 minutes the second time and disconnected me. I'm beyond impressed. read more

Came here late at night since they are one of the only urgent care/ER's open that isn't a big hospital. Greeted and was sent back to a room within minutes of walking through the door. The nursing staff and Dr. were very friendly. Got my hand stitched up very quickly and was out within one hour. The only reason I am not giving a five star is due to billing. They have a cash option or you can send to your health insurance. Since I have a high deductible plan I would have paid much more if I didn't pick the cash option. Just overall payment was a confusing process and I didn't know which option to pick. I did receive a day after call and a letter in the mail which was a nice surprise. If I have an urgent matter again I will definitely be choosing advance ER. read more

Rip off. My blue cross blue Shield health Insurance did not pay. My sciatica was in pain and wanted another opinion. Weeks later I got the The doctor bill for $494 but settled for $275. The facility chaRge was $1230 and they settled on $673. So I paid $950 for 40 minutes in this place. The receptionist said my insurance would be $75 deductible so I went thru with seeing the doctor. My insurance said this emergency room is not covered read more

Excellent people working at Advanced ER. The doctor, Dr Hicks was professional and caring providing a good dx of our issue. The nurses provided excellent care. We cant say enough about their care. I would recommend them to anyone. read more

The front desk is not friendly, argumentative and one particular front desk employee is extremely rude. They did not go in order or according to the registration. We were very obviously skipped and just needed a Covid test. Such a long wait.. They should have spent their money on better staff versus the gaudy lobby interior. read more

Go somewhere else if you use Kids Kuts after hours. This facility agreed to only charge us what they could get from insurance and then write off the rest due to the fact none of their staff saw my son. They received over $300 from insurance and now keep sending us a bill for over $500 for just sitting in their room - no services rendered by them whatsoever- even after we had this sent to management review. The description on the bill shows we saw one of their doctors and we DID NOT! Also, we did not even actually get a bill from them for 9 months after the date. Beware! read more

Nicest ER I've ever been to. No one was here when I arrived (besides the staff) so I was seen immediately. The waiting room is very spacious and nicely decorated. The person who checked me in was friendly and so were the nurses who saw me for treatment. Never thought I'd be writing a review about an ER but this place truly deserves it. It was 15 minutes from my house so my husband complained about that since this was an emergency, but this was worth it. I'd come back again but hopefully I don't have to lol read more

This place is a horrible place to visit avoid at all costs my wife made an appointment for a single Covid test which most places do outside in your vehicle ! Here they took my wife to a room for less than 5 minutes and our insurance was billed $2500 dollars and we are being told it's because of the room !! This is straight robbery we are being billed our deductible for $500 for a single Covid test !!!!!!!! This needs to be known read more

My son was seen my these wonderful people, after a continuous run around with many different doctors and ER's. They made sure we knew everything we needed to know about the procedure. They - Dr. King, Hector and Carlos- were comforting, informative and the best of the best- at their jobs. Everyone in the building was extremely polite and sensitive to our needs. We are truly grateful to these individuals and their services! read more

Went to the advance ER late at night for an emergency. Am an elderly women and my experience there was very positive. The staff took care of me from the moment I walked in. I was attended to immediately. The reports for my tests came back faster than I expected. The whole process was very comfortable and quick. Five stars to advance ER! read more

Had a very smooth experience at the advance ER. Very attentive and polite staff. State of the art ER facilities. The procedure was explained very clearly and staff was very friendly Would recommend whole heartedly for any kind of emergencies! read more

Crooks!! Stay Away!! I was told worst case scenario I would pay $500 if my insurance didn't cover me for covid testing. They billed over 5k to my insurance company taking advantage of people in need during a pandemic. Disgraceful. I was in and out in 2min. I don't know how they get away with this. Stay far far away or you're next! read more

We are here for the COVID-19 test. We turned in the paperwork at 2:30PM and was informed that it will be a 2 hour wait. Unfortunately, at 6:00PM which is 3.5hours later, we are still waiting to be tested and absolutely no update regarding when we may be called inside for testing. It is absolutely absurd to be quoting 2 hours become 3.5 hours with absolutely NO update! read more

Avoid this place like the plague..... if you need to go to an ER, go to a real hospital as it will be cheaper. I got a flu, strep and general flu panel test done here (from inside my car) back in April. My insurance was billed almost $23,000. When I called to ask if there was fraudulent activity going on I was told that that is the correct amount for Physician and Facility fees. I went to the Park Cities location, but will post this review on both locations in Dallas to hopefully prevent someone else from coming here. read more

Nobody wants to go to the ER and unfortunately since moving to Texas I have been to the ER 3 times. Having gone here twice and to Texas Presbyterian once I can say hands down this place is amazing. The staff is so much nicer and communicative and the facility is amazing. Part of my decision to go here is based in the fact that they agreed to take my insurance as in network for all charges. On both occasions I was quickly treated and the staff from the check in staff to the doctor treated me with the upmost of courtesy, warmth and professionalism. I highly recommend them. read more

Advance ER - Thank you card and follow up call...nice! - Emergency Rooms Near Me - Dallas, Texas

Very ashamed of this place. Went in for a simple Covid test and now dealing with a nightmare insurance / billing dispute because Advance ER considered it and "emergency visit" that apparently cost thousands of dollars. Wish they would have been upfront about it. Will never be going back here! read more

Our son went in for abdominal pain and was treated by a kind and professional staff. Dr Lee and Dr Allen are exceptional doctors, very thorough and kind. We were very satisfied with our visit and highly recommend advanced ER. read more

Sign on their front windows, printed very largely, say no wait. This is a lie and false advertising. I had to wait over 3 hours for someone just to come to the car and talk to me. Went online and pre registered, filled in all the info it asked for and picked the time I was going, after work. Spoke with the receptionist when I got here, she took down my information and said someone would be out to do triage shortly.... 2 hours go by, I call, because someone who just pulled in was able to speak with a dr/nurse within 5 mins of pulling in.. I asked if I could leave and come back and they would call me-receptionist says no. So I ask is it first come first serve, or are they treating the first row of cars first. She says she doesn't know and they just had a shift change- so everything is messed up... honestly find another place to be seen if you need to be seen. Car next to me has also been waiting to speak with someone for the last 1.5 hours. If you come, plan to be in your car for at least 4 hours, bring water and food, but also don't bring too much water or you will have to hold you pee. And get ready to sit either with your car on or off for 4+ hours.. it's a joke! read more

We can not say enough good things about Advance ER. Before heading to the Lover's Lane location, on the 4th of July, we called ahead to see about the wait/and we were encouraged to come ahead. Upon arrival the receptionist greeted us warmly and called us by name. We were promptly taken back to the exam room where the MA did vitals/intake on my husband. Paul, the RN, arrived and did a comprehensive review of his symptoms. At no time did we have to wait. Dr. Fawcett joined us and did a very thorough evaluation. Lab work was ordered/drawn. Due to the seriousness of my husband's condition, Dr. Fawcett reached out to the oncologist on call and a treatment plan was agreed upon. After all had been ordered, received and completed we were discharged. We left feeling reassured and acknowledging to each other what excellent care we received from the moment we entered until we left. Several days later we received a follow-up call from another one of the Advance ER physicians, who was delivering lab results and checking on my husband. Amazing! This facility is what all ER's should be about...the care and well-being of their patients! read more

I went in last night from Kidney Stones and seen and treated in less than 40 minutes. The staff was so nice and friendly. The next time, hopefully there isn't, I will be going here. So incredibly happy with my visit. Amazing read more

One of the best care I've received! Beautiful facility. Doctors are all awesome, sweet and make you feel safe!

I came into the office on Friday evening and was seen by Dr. Peters. I been to this location plenty of times and never once experience such horrible service in regards to my health. When he came into the room he was very rude and didn't allow me to express myself. He basically told me in so many words let me finish asking my questions then you can talk. I also noticed how he talk to his employees and it was totally unprofessional. At that point I did not want his service. The front desk clerk Chris is amazing and I appreciate him. I also want to thank his medical assistant Victoria she was the only one that made me feel comfortable. After all is said I ended up leaving and going to a different urgent care because after the service that Dr. Peters provide I was not please. read more

A word of caution....this place charges you for both the hospital visit and the doctor. TWO CHARGES, where both are over 500. They literally didn't even do anything. Just heard my symptoms, then told me to wait a little. I now have a bill of over 2000$. The lady at the front said my insurance would cover it all, what a crock of bull. If you do come here, just make sure you ask about how much they're going to charge and for what. read more

AMAZIIIINNNNGGGGGGGGGGGG! Best medical care ever received. Very clean as well as pretty interior. Super friendly, funny, and knowledgeable staff :) I went at midnight and it was pretty much empty which I enjoyed! I broke my toe (yes, it was a big ouchie) but they fixed me up terrifically !!! read more

Advance ER - Emergency Rooms Near Me - Dallas, Texas

My family were feeling good because of COVID postive reading from home kit and brought everyone to Advance ER for treatment. All stuff from Dr. Marquez to nurses are super nice and knowledgeable.Also the environment is great! Thank you Advance ER for taking care of us. read more

Do Not Recommend! I came in for a COVID-19 test and was told it would be a few min before they called me back. I waited 40 min to be called. No one else was waiting. When I finally got tested, they quoted a 20 min wait. I have been waiting now 40 min and still waiting... I would avoid this place if you value your time and expect healthcare workers to set proper expectations within reason. read more

Walking into this facility you can easily be mistaken that you have walked into a designers show room. The facility is so beautifully set up upon entrance and going to the back for service. Aside from looking great, service was absolutely friendly with the receptionist and the doctor on staff, they were absolutely wonderful, caring and quick. Note to parents who want to have kids in school sports - sports physicals are free and you can donate money to the school of your choice instead of paying. read more

Great ER, super nice and friendly staff. I wasn't waiting long in the wait room, everyone was very attentive. Definitely would choose here over the big name ERs read more