Advance ER is a walk in Emergency Room that is a very good alternative to a hospital ER or if your…read moreprimary care physician is unavailable. Due to circumstances, I ended up at Advance ER and came away extremely impressed with the staff and facility. My Overall Rating - 5 Stars (Atmosphere, Service, Facility, Return) Atmosphere - I was immediately greeted upon walking in and directed to sit in a very nice waiting area. While this is a full emergency room, I felt like I was in a nicely decorated doctor's office. It made me feel very comfortable and relaxed. 1 Star. Service - The staff went above and beyond. I explained my situation, provided my ID and info, and the helped me throughout the process including assisting with paperwork. Each of the nurses on staff were also helpful, treated me with respect, and the whole time I felt very at ease. 1 Star. Facility - This is the most impressive part of Advance ER. It's like a hospital floor, with a nursing station and examination rooms. Also, they can do everything on site, like imaging, blood and urine work, and more. This makes it very convenient because I didn't have to go to different offices. Everything I needed was done at Advance ER. 2 Stars. Will I Return? - Yes (actually No, because it means something happened to me ). But Yes I would recommend Advance ER to anyone who wants a one stop shop to get a checkup/imaging/prescriptions, etc. all in one place. 1 Star.

I have to say Advance ER is my absolute favorite hospital. I…read morefeel valued , respected and heard. Ramiza was very sweet and helped me get seen right away . My nurse Rebecca heard my concerns and was able to comfort me while waiting for the doctor. Dr.King is the best . Super patient , honest , and quick. I would tell everyone to come by Advance ER for quick , efficient service.

When I've needed outpatient imaging I now request only the Southwest Diagnostic Imaging Center…read more(SWDIC) in Dallas. I've been their patient for decades, the first reason I recommend them. I've seen many freestanding radiology practices disappear, along with my reports and images, many of which would be valuable for comparison if only they were available. My first tip: Stick with a company with proven longevity, such as SWDIC. My second tip: Get all of your outpatient imaging done at the same place so that you will know how to quickly find what a provider may want to see some day. SWDIC does every procedure I can think of. My next tip: if you have special needs, go to an imaging center where the staff and their accomodations can meet your needs easily. Two examples: at SWDIC, I always had the best of care from Cindy, the same mammography tech year after year, despite my limitations from MS. And I know of no other place you can have an MRI if you can't just get up and walk away from your power wheelchair (Don't I wish!) and walk the long distance to the MRI table. Uh, there's a good reason that I must use a power wheelchair, and only SWDIC has an MRI with a detachable exam table that can be brought to the patient who can't trek to an attached exam table! I thank God for the foresight of SWDIC clinical and executive staff for providing this invaluable tool! Never have I ever met a SWIC staff member, from schedulers to the front desk, to the professional staff who was not both professional and kind, and personal if the interaction was long enough. You may well leave with your images and reports in hand; just ask, if that will be helpful. And don't get away without a parking voucher, although I've always been given one before I could ask.

They told me my Appointment was at 10:15. I was here at 10:15. It is now 11:46, and I asked when…read moreI would be called back at 12:15. WTF? How is this possible

My precious daughter had surgery at Zale Lipshy today…read more She checked in at 5:30am, and she called me at 5:35am so we could pray together. My son-in-law (What's his name) tells me that everyone at ZL was caring and kind, and that's what I needed to hear. She's home now, and it seems like ZL was good. Thumbs up!

The customer service and the facilities. If you are a patient at UT Southwestern and they…read morerecommend you go to Zale refuse...go home and wait or go to another hospital. They transported me to Zale for surgery. It was an absolutely awful experience. I went over 24 hours with no food. It was an awful experience. I can't express enough how if you are not unconscious don't come to UT Southwestern if you have to go to Zale. If there is no room at UT Southwestern GO TO ANOTHER HOSPITAL.

This place saved my life! I went in because of chest pains I had early that morning, which I…read morethought was a heart attack, but because it happened and stopped so briefly, I wasn't sure. They performed an EKG which they found abnormalities and got me to the heart hospital Via ambulance. The staff was amazing, everyone was patient and friendly. I recommend this location to anyone who may be experiencing anything out of the norm. I forgot to mention that this place is extremely clean, which is and was a plus for me! It's like a mini hospital with all the equipment needed to make a difference

2 months later and they're trying to bill me $25,000+. I received an iv banana bag, ibuprofen, and…read moreone scan. Do not go to this place the quality of care is abysmal and they'll stick you with a nonsensical bill. Absolute scam artists.

Long-time patient, but I'm done. After 15 years of being a loyal patient, I was hit with an…read moreunexpected $25 fee just for asking for a routine medication refill--something I've never been charged for before. The provider didn't examine me, didn't ask questions, and offered no additional care. I was not warned about any policy changes beforehand. This feels like a cash grab, not care. If this is how they treat long-standing patients, I can only imagine how new ones are handled. I've canceled my future appointment and will not be returning. Beware--ask detailed questions about charges before your visit, or you may end up with surprise fees like I did. Also, kept calling about disputing the bill and given the run around. Finally, I had to leave a message and was told by Denisa at the front desk "Ma'am that is your insurance and your responsibility. You have a balance of $35 that is your responsibility" . I sent a copy of the bill for $25 , they are scamming patients! I guess when you start adding more doctors you need to take advantage of your loyal patients to make more money! Because you never see Dr Mazhar anymore. FIND SOMEWHERE ELSE TO GET CARE

I'm a diabetic and all my medical services have been done there within the last three years with…read moreAmy Bradley and Carey Mullin very very friendly staff. Amy takes her time to hear my concerns. I love going there.

Great service and knowledgeable Doctor and NP's. Clean environment, attentive reception…read more I Highly recommend this Clinic.

Amazing staff, at such small clinic, yet provided a great service! Thank you. Very friendly and…read moreaccommodating personnel. Under the circumstances and still taking the time to take care of my needs. Very impressed.

Took my son in for a knee injury. Everyone was knowledgeable, friendly, and grounded--they shared…read moreinformation, explained what they saw (and didn't see), and helped find the minimally disruptive path back to health. Exactly what I'd hoped for.

Me and my sons live life to the fullest. Perhaps too full as I think we paid for Texas Orthopaedic…read moreAssociates (TOA) to expand with our multiple broken and torn limbs! TOA has been the super glue that keeps us all functioning! (Or until the next body part we try to rip off.) In this building are the offices on 3rd floor, the MRI center on the 3rd floor and the surgery center on the ground floor. This location is tied into the other locations in the region. That is a huge plus as it means once you are set up, everything is view-able from location to location, Doctor to Doctor, Doctor to Physical Therapist. They use smart tablets to enter your information and payment plus use online check-in. This location also has close parking! That is very important when you are limping in pain to see a doctor. It's also helpful when you just finished surgery and you want to get home NOW before the pain killers wear off. The staff at this location are fantastic! Very easy to work with, friendly, caring and absolutely want to help you heal! They are knowledgeable in working with insurance which can be challenge these days. If you break or tear a body part in this region, TOA is where you want to go!

The care I receive each time I have a Doctor's appointment in this facility is excellent. The…read moreDoctor and staff are amazing. They handled my care in a professional manner. I recomend their services to anyone looking for a good and caring Doctor.

When Ashley PeSek, PA told me I shouldn't have gone to the ER and should've come to them instead,…read moreit completely dismissed the reality of what I was going through. I didn't go to the ER for no reason -- I went because All Care isn't open 24/7. I was getting worse, I couldn't sleep, and I was genuinely scared. I would've gone to urgent care, but they have the same limited office hours. When I tried to express to Ashley PeSek, PA the PTSD I've developed from previous medical encounters, I never expected her response to be, "You need to take accountability." That hit me hard. Yes, I went to the ER and eventually got the medication I needed, but only because the ER helps you first -- before asking if you're paying with debit, credit, or cash. I couldn't afford the prescription beforehand. The allergic reaction I had wasn't minor -- it came from an unknown source and caused painful, pus-filled welts that made it hard to even get out of bed. Still, she downplayed it -- questioning what the ER doctor said and reducing it to mosquito bites. I'm 21 years old. I know what mosquito bites feel like, and that wasn't it. Her response shook me because Jessica Agwumaro, PA and Dr. Osehotue Okojie would never treat me like that. They have always shown me compassion, respect, and understanding. They never judged me, and they always listened. They diagnosed conditions that other doctors overlooked, prescribed the right treatment, and helped me get better -- both physically and emotionally. So yes, I'll take accountability for not going to pick up the medication right away -- but let's be honest: accountability doesn't pay hospital bills. It doesn't buy prescriptions when you're sick, broke, and out of work. It doesn't ease the weight of medical debt. I don't live a luxurious life -- I'm just trying to survive. I'm not saying All Care is a bad clinic. In fact, I've had some truly positive experiences there, and both Dr. Okojie and Jessica Agwumaro, PA are outstanding providers. They're even listed on the clinic's website -- unlike Ashley PeSek, PA, who isn't. But I can't ignore how her care made me feel: dismissed, belittled, and emotionally drained. What I experienced with Ashley PeSek, PA felt cold, lacking empathy, and out of touch with the reality many patients face -- especially those of us who don't have a financial safety net. I'm not asking for anyone to lose their job. I just wish providers like her were required to receive more cultural competence training and psychological sensitivity education -- especially when working with vulnerable and marginalized patients. After that appointment, I sat in my car and cried. I had come in to get my FMLA paperwork filled out and was blindsided when I was told it would cost $100 per page, on top of my $65 copay. I had only brought $100, thinking that would cover everything -- and found out it wouldn't even be enough to get one page done. None of it was covered by insurance. I've been on sick leave with no income, and I've already spent everything I have on hospital visits and medication. Being told that I shouldn't have gone to the ER, or that I should've had my 17-year-old brother pick me up to get my prescription -- when the truth is I simply couldn't afford it -- was deeply hurtful. I didn't say all of that in the moment because I was already explaining I couldn't afford the FMLA paperwork. I was overwhelmed, ashamed, and emotionally exhausted. But even if I had gone into full detail, nothing should have justified the lack of compassion I felt in that room. That appointment wasn't just disappointing -- it was emotionally damaging. So no, I don't want a follow-up visit because I simply cannot afford it, nor do I have the emotional capacity for it.