I love this ER. I have been a few times with yesterday being the most recent. I love that this ER…read morechecks thoroughly and provides human care. They were really understanding when I have been in pain. It feels as if I'm their only patient with the level of attention I have received, this feeling I'm sure is shared amongst the other patients seeking treatment along with me. They have always provided treatment options to me ahead of time & honestly I cannot thank them enough for being my quick go to help when I am seeking asap relief to my problems. My experience with other ERs have sometimes felt rushed which I understand. But consider Preston Hollow ER if you care about your level of care.

Everyone please believe the negative reviews! I went in with 10+ severe hip pain and the doctor…read moreliterally could barely speak English and had no idea what to do. She never even felt my hip or tested for strength, etc. She was going back and forth on what to do, ex) ct scan or not? She wanted me to tell her yes or no and I kept saying what do you think is best? She could not answer. I ended up getting one but it took 5 hours to get the analysis . The nurses were all very nice and one even told us the Dr was new and didn't know things. I would never go back here.

JJ and Eric have been my care providers for years and I would recommend them to friends and family…read more They are truly such caring and professional care providers!

Dr. King treated me yesterday for a very nasty and severe corneal abrasion. I was in incredible…read morepain and couldn't imagine letting anyone actually look at my eye. Dr. King knew precisely what to do and had me feeling so much better within minutes. He was so incredibly kind and knowledgeable.

Amazing staff! Amazing treatment all the way around ! The care I received was definitely a 10 ! I…read morereceived total knee replacement they have been great about following up on my care and I highly recommend Dr Mahmood

I went to the Baylor minor emergency center in Uptown with a serious broken glass laceration on my…read moreankle. I was seen quick. Everyone was super polite and professional. The nurse was excellent and the Doctor was fantastic. He put in 9 beautiful stitches and sent me on my merry way. Got tetanus shot from nurse. Pain was virtually non existent. I give very high marks on my experience. Bravo Baylor Uptown!

Unfortunately, I needed a hand surgeon after a tree limb took out my ladder dropping me and jamming…read moremy hand in the ground. During the Emergency Room visit at Medical City Plano, they sent my swollen wrist X-Ray to Dr. Zivaljevic. Dr Z as they call him, identified a "dislocated peri lunate bone" in the wrist and scheduled surgery. I had a brace cast (behind the elbow to my fingers) for two weeks as the swelling went down, and moved to a full cast at the two week visit. His great team put the cast on in his office. Amazing process. Dr Z said I would have been luckier to have broken my wrist as bones heal. I scheduled regular visits and changed out the cast around 7 weeks as the muscle atrophy had taken over. Dr Z told me exactly what would happen to the letter over the course of the 3 months of visits. His physical therapy team had me doing finger stretches to keep the mobility going... Everything with a straight wrist. At the end of three months and half a dozen-ish office visits it was time to get the pins out. Another surgery, but this time a day visit so really quick. Now the real stretching and manipulation started, but keep in mind, the only thing holding my peri lunate in was one ligament and now scar tissue. I had to stop stretching so much as to not break up the scar tissue and I'm 70% mobility, which is exactly where he expected and wanted me to be. Strength is increasing and I have serviceable use of my wrist though I would avoid ladders if I were you! [And I had used lots of ladders in the past doing some really crazy things. Crazy stuff happens with ladders and YOU ARE NOT INVINCIBLE!!!!!] Dr Z was super knowledgeable and insightful. He patiently answered any and all questions I had each time. His staff was super friendly and professional even working with us and our medical sharing plan which caused some back and forth between all three parties, but we are grateful and appreciative of Lankford for working with us. I had calls from their office team reminding me of appointments and from Dr Z's nurse Kristen, who I even had the need to call her cell phone to ask a question. She was happy to help and advise. Dr Z said my outcome was fantastic in his experience. I had followed their instructions fairly well, only I didn't do as many reps stretching as they recommended. During a visit, I also asked about other Dr's in his office at Lankford Hand Surgery. From Dr Z's description, it sounds like they can handle any hand surgery even if intricate nerve reconnection work is necessary. If you have a hand surgery need, reach out to Dr Z and Lankford Hand Surgery. Dr Z and his team will take care of you. PS. Their downtown Dallas office can use some sprucing up, and they were in the process of doing some reorganizing and rearranging as I was "graduating."

I strongly advise against choosing this practice. My experience with Lankford Hand Surgery was…read moremarked by a lack of professional communication and disruptive administrative conduct. I was scheduled for mallet finger surgery and had already pre-paid both the surgical center and the surgeon. Based on the office's urgency, I cancelled a non-refundable flight home cross county to visit an elderly parent with cognitive decline. Despite this, the office cancelled my surgery only hours before it was scheduled to take place. When I asked questions regarding my procedure, the office manager informed me that I was 'not a fit' for their practice, explicitly stating, 'your surgery is not significant enough to be bothering our staff with these questions'. While I eventually received a refund of my surgical fees and recouped the costs from the surgical center, the financial and emotional toll of the last-minute cancellation was significant. I subsequently sought care at the Orthopedics Institute of North Texas with Dr. Patel. Unlike the previous recommendation, Dr. Patel determined that surgery was not necessary given the angle of the injury. I have since successfully treated the injury with a splint and physical therapy with Inga Krips, and I am now almost fully healed. I HIGHLY recommend these two people. They are extremely competent professionals. Patients deserve clear communication and professional treatment, neither of which I found here

Eric has been my PCP more than 9 years. That is because he is wonderful, listens, addresses…read moreconcerns. His practice is one that relies on his great amount of knowledge and continued study. JJ, is also the best.

** 1/5: Great at pageant politics, terrible at patient care**…read more This office is so busy it's forgotten what it's actually for. The front office's scheduling mess and flat-out refusal to refill my prescription nearly put me in serious medical danger. Not an exaggeration. Here's the kicker: staff have bragged about refilling *other* patients' prescriptions for months without blood work. Apparently the rules only apply depending on who you are and how much they like you. As long as you're smiling and playing along, you're golden. The second you push back on how they're handling your care, suddenly you're the problem: "I can't have y'all calling up here like this." Lady, I wouldn't have to call if you'd done your damn job. A fresh coat of paint and a friendly lobby can only cover up so much. Eventually the cracks show, and they're showing now. I've taken my health elsewhere. If you value consistency, accountability, and not having to fight for basic care, you should too.

Amazing staff, at such small clinic, yet provided a great service! Thank you. Very friendly and…read moreaccommodating personnel. Under the circumstances and still taking the time to take care of my needs. Very impressed.

Great service and knowledgeable Doctor and NP's. Clean environment, attentive reception…read more I Highly recommend this Clinic.

I cannot say enough good things about Dr. Pugach and his staff. I've never had to wait more than 5…read moreminutes to be seen. Dr. Pugach has a wonderful bedside manner and is very patient and good about answering my questions. I trust him above all other doctors I've ever seen. He really takes the time and goes the extra mile to determine the CAUSE of an ailment, not just prescribe medicine to mask the symptoms like too many other doctors do. I recently moved to Allen, TX and began seeing a doctor in that town. However, it didn't take me long to realize that the new doc was simply no comparison to Dr. Pugach's professionalism and courtesy. Therefore, my wife and I now just drive the extra distance to see him. I would not hesitate to recommend Dr. Pugach to all my friends and family.

Decent physician. However, he requires an office visit for everything, including each and every…read moreprescription he refills. These multiple visits yearly are expensive even with insurance. We have looked for and found other physicians in Dallas who do not have this extortionary insistence on office visits for every minor wound and sniffle.

Advance ER is a walk in Emergency Room that is a very good alternative to a hospital ER or if your…read moreprimary care physician is unavailable. Due to circumstances, I ended up at Advance ER and came away extremely impressed with the staff and facility. My Overall Rating - 5 Stars (Atmosphere, Service, Facility, Return) Atmosphere - I was immediately greeted upon walking in and directed to sit in a very nice waiting area. While this is a full emergency room, I felt like I was in a nicely decorated doctor's office. It made me feel very comfortable and relaxed. 1 Star. Service - The staff went above and beyond. I explained my situation, provided my ID and info, and the helped me throughout the process including assisting with paperwork. Each of the nurses on staff were also helpful, treated me with respect, and the whole time I felt very at ease. 1 Star. Facility - This is the most impressive part of Advance ER. It's like a hospital floor, with a nursing station and examination rooms. Also, they can do everything on site, like imaging, blood and urine work, and more. This makes it very convenient because I didn't have to go to different offices. Everything I needed was done at Advance ER. 2 Stars. Will I Return? - Yes (actually No, because it means something happened to me ). But Yes I would recommend Advance ER to anyone who wants a one stop shop to get a checkup/imaging/prescriptions, etc. all in one place. 1 Star.

If I could give them 100 stars I would. This is the best care you will receive in an emergency or…read moreeven urgent care situation. I have now been seen here twice in a long time. However, I am beyond thankful for the nurses, doctors, and medics that work here. The knowledge of the doctors is outstanding. I was 2 days post op, and instead of having to be subjected to the hospital and its environment of germs I was able to come to Advance ER, be seen and treated in a nice, quiet area. The doctors are phenomenal. You are not rushed, and they take their time to not miss anything. They genuinely care about you as a person and getting you to not only feeling better, but making sure if you need to be transferred, your care team needs to be communicated with, or you need to be under their observation, they are open to it all. You are told from the beginning what is typically going to happen, and the plan of care. I can not recommend them enough. However, they are OON with (most) insurances.