Nurse Terri the nurse anesthetist was very helpful. Very welcoming and comforting. I highly recommend her

My first colonoscopy was 3yrs. ago @ DEC. Everything was fine, except for "surprise" bills for facility and anesthesia. They found and removed some benign polips, so they asked me to come back in 3 yrs. I called to schedule the appointment, only to find out my previous doctor was no longer with the practice, but they had all my records and offered a Dr. Garza. When I called to re-schedule an appointment, the automated system provides options, but none for Dr. Garza. When I finally speak with a warm body, I'm given the number for his office, and asked to call to make the change. On a Monday morning nobody answers the phone! I tried to call back, before I give up and call DEC, to speak to the warm body again. She is kind enough to message Dr. Garza office manager, who finally calls me. She explains, that the calls are routed overseas, and only after nobody there picks up, are they routed back to their office......what?? With all the confidence this experience has inspired, I cancel the appointment. Adding insult to injury, they will charge me $100 cancellation fee for cancelling a Thursday appointment on the prior Monday. Where do I bill all my wasted time??? read more

This is a new location and much better. The parking is easy and on the property so minimal walking. The inside is clean and new. Staff was friendly, helpful, and informative. For those that have been fasting there are options close by for food. Definitely like the location and service....if you need to go. read more

Dallas Endoscopy Center - Outside - Surgeons Near Me - Dallas, Texas

To finish my review, I was NOT allowed to talk with Dr. Hodges by the facility manager and I recorded my conversation so she can't deny it. His office also refused to allow me talk with him because he is one of the directors of this facility. It was handled so under the table and Dr. Hodges should know about it. My symptoms are cancerous and they have deliberately kept me from my doctor. My insurance company was shocked by this. read more

Great staff and facility! Staff, nurses and doctors made the procedure go smoothly from beginning to end!

I'm giving three stars instead of five stars .. well our doctor gets full of five stars. But that nurse Jackie, who was told by my husband that his husband was waiting out for him in the lobby, came into the lobby and announced driver for Tyron. She couldn't say that I was his husband.. well I don't give a damn this is not 1980 this is 2025. He told you I was his husband. I'm not some damn chauffeur. I don't care if she was not comfortable she has no right to make me uncomfortable. read more

Office very clean. Staff very friendly greets with a smile. Fast service. Care team answered any concerns and explained the step by step of the procedure read more

They have the best staff!!! Monique was amazing and my anesthesiologist, Bailey, was equally awesome. Dr. Kahn is the best!!!! I can't recall my aftercare nurses because I was so out of it, but they were really great too!!! Receptionist staff was also very welcoming and so kind. read more

Super friendly staff who are great at what they do! I was very impressed by the care my family member received when they came in here for a procedure. I also loved their text-messaging process to keep us family members updated on the status of our loved one who was receiving great care from them. If your doctor gives you the option of having your procedure at this facility, I would highly recommend this place! read more

Most everyone was very nice with the exception of the anesthesiologist who acted like she didn't care! No personalty at all! Seemed like she didn't want to be there! Otherwise, everyone was great!! read more

Very busy place lots of patients in waiting room but the experience was 5 stars. The entire staff there was friendly explained everything that was going on. Made this colonoscopy procedure a breeze. Highly recommend. read more

The steam did a great job. My only complaint was that I should have been taken up 7 but didn't get in until about 8:20. I was timely, there is no explanation come but people had arrived, and I can only assume they overbooked. Other than that, the staff was excellent. Greatly appreciate the courtesies, the professionalism, and the kindnesses extended. Big shout up to the 2 ladies at the reception area and the lady taking temperatures and COVID-19 symptom checks. One even noted that we share the same birthday and birth year. Also, Nikki (prep) and Sonia (anesthesia) did a terrific job. Last comment: Doctor Hodges is always great. read more

Having a procedure at Dallas Endoscopy Center was an excellent experience from scheduling to discharge. They checked my insurance coverage before hand so there would be no surprises. The facility is conveniently located, clean, with good parking. Nursing Staff (Kay, Wendy, etc) are professional, and warm; provide superb care, thorough explanations and answer any questions one might have. And last, but not least my physician (Dr Odom ) is a SUPER STAR! If one must have a colonoscopy (ugh!!!) then this is the place to have it and this is the team to do it. read more

Very professional and nurses were smiling. The only thing is they could've told me in advance was my financial responsibility would be $1100. I would definitely revisit and recommend this center. I'd advise you have someone drop off and pickup to avoid parking issues. read more

Horrible place. Very unfriendly. They do not communicate at all. I had called several times and asked to do the forms online BEFORE my procedure. I was assured I did not need to do anything once I got there. Of Purse they handed my a 9 page list of detailed forms to fill out. All of the info they already had, if they had communicated w each other. My appointment was early I. The mo read more

This place is okay. When you come in you are herded through the line like cattle to the slaughter house. Try to complete the paperwork ahead of time. As it will help speed up the process. We were not happy with the experience though because our doctor set us up with an 11:30 am appointment. Instead of calling us the day before as a reminder like every other doctors office does, they call us at 8 am in the morning OF THE DAY OF THE PROCEDURE asking why we are not there yet. Of course, we told them our paperwork clearly stated 11:30. She of course didn't believe us until we got there with our paperwork and saw for a fact that the procedure arrival time as at 11:30 am as we noted. She then apologized at that point.... but only after we had to prove on our part, which I don't see why I have to prove anything. Once past all that drama, expect to get in and out within about 2 hours. The initial experience was horrible. To me this just makes me want to get another GI specialist that is not associated with this faciility. read more

Dr. Christopher Vesy and the entire staff are awesome. They have done three procedures on me and I have zero complaints. From checking in to checkout flawless. read more

My appointment was right on time! Every person I came in contact was professional, courteous and kind. Dr Vesy is amazing! My procedure could not have been any smoother! read more

Smooth check-in and great team. Have been going her for over a decade. Would recommend to anyone.

I had a colonoscopy on Monday morning. Dr. Ben Kahn was outstanding. Great bedside manner, very professional, knowledgeable, friendly and answered all my questions. The staff was awesome! Every person I had any interaction with was fast, professional and very friendly. The entire visit could not have gone any better. I would highly recommend Dr. Kahn and this clinic. read more

Very efficiently run office. Staff was very pleasant. No waiting. Procedure was done right on time. Dr Jain is great. No complaints.

Everything from checkin to discharge went extremely well. Everyone was so nice and efficient.

Nothing but high marks for Dallas Endoscopy Center. Very efficient check in process, the front desk staff were quick to check me in after all paperwork was done and all were friendly. I was taken back before my appointment time. It was determined that I needed an endoscopy in addition to the colonoscopy that I was appointed for. Dr Jacobson arranged for that to happen while I was there and saved me from having to come back and have more anesthesia! Dr.Jacobson and Dr. Elwazir answered all my questions and took great care with me. All concerned made a medical necessity as pleasant as possible! Thanks for being great professionals!! C.Smalley read more

My experience here was really good. From arrival to discharge. The staff was really nice despite being really busy, and they made what could have been a scary experience very comfortable. read more

I did not like my discharge nurse. She wasn't very nice. I was freezing w I woke up and I asked for coffee. She said they did not h any. I knew they had it in the waiting area. She told me to walk and sit in a chair and wait for my ride. I decided I would walk to the waiting area and get coffee and she stopped me and told me I could not go get the coffee because I wasn't discharged yet. I explained I wasnt leaving just going to get coffee and would be right back She again. Told me I couldn't. it was just arou the hall. read more

Bring your credit card. Even if you're an established patient with insurance, they want their money up front. If you have your credit card, the women at the front desk are wonderful and helpful. If you don't have your card, watch out. Their world view is that if you don't pre-pay, then you don't plan to pay at all, even with patients they know. They'll treat you like something they stepped in. And wipe you off publicly. The facility is owned by the doctors who do procedures there, so make of that what you will. The nursing staff and anesthesiologists are very kind and almost make up for the brutality at check in. Free parking and convenient location make it tempting, but it's not worth it. I'll gladly pay more to be treated better. read more

I had a routine colonoscopy at Dallas Endoscopy Center recently. The place is high-volume. Parking is difficult. I had a hard time waking up, while my husband drove around waiting for me to come out the door. The anesthetist had big, fake eyelashes. All went well until I got home and was unable to tinkle for several hours. The center's response to my call was to go "to the hospital." Because they knew I had complications, I sort of expected a follow-up call in a day or so to see if I lived or died. No call came. read more

The Dallas endoscopy staff were great the procedure was fine and the staff treated me very well,The billing was a completely different story I had a previous colonoscopy here 7 years ago .I was contacted telling me another was due at no time was it ever indicted to me that this procedure was diagnostic and not preventative.At check in no co pay was asked for and at no time was I ever informed that i would have to pay for the procedure, 'health care provider must inform a user of ... the costs of the diagnostic procedures before the procedure 'this is directly from The Health Professions Act and National Health Act something there office staff need to be aware of. read more

This is my second procedure and both times the office staff, nurses, and doctors have been great and very professional. Everyone makes you feel very comfortable. The checkin process is simple and well organized. read more

Great staff and team. I felt comfortable throughout the entire process. The staff was attentive to all of my needs and welcomed any questions or concerns. read more

The 4 stars are due to the parking, it's a nightmare.....once you find a spot and get checked in, it's a piece of cake from there! Just beware the PathAdvantage WILL TOW your car, only park DEC parking spots. Front desk staff is on their game and quick at getting everyone checked in and seated. Once you are taken back it takes 10 mins to change clothes and get your IV and off you go. Once we entered the room for the procedure I spoke with my doctor a few mins and within maybe 20 mins I was waking up in recovery and went home within 30 mins! read more

I was there having both an upper endoscopy and colonoscopy. The front staff was pleasant enough but seemed a bit gruff. The anesthesiologist Allen or Adam was arrogant, rude and full of himself. He chastised me for tensing up while he was putting in the IV, talking to me in a condescending manner and called me overweight three times (he himself is not the picture of health). But the worse thing was that both of my diamond earrings that were given to me by my brother as a Christmas present were removed from my ears after the procedure when I was in recovery. I discovered it an hour after leaving when we stopped at a restaurant to eat. When I immediately returned I was given 1 earring with the back on and told the nurse had already left for the day. I offered to look for it myself but they told me they did and would continue to look for the other; when I called a few days later they couldn't have cared less). They claimed I must have done it since they don't cough cough remove earrings, however since I still had 1 week to go on a new piercing, I would not have removed them not would I have had the hand eye coordination to do so from a laying down position under anesthesia. DO NOT GO HERE, GO SOMEWHERE ELSE. UPDATE. The insurance company called me unexpectedly and sent me a check for the cost of the earrings. I still wish I had the set but at least they made that right. read more

Yesterday I had a colonoscopy at this facility. As far as colonoscopies go, it was a good experience from start to finish. Every medical person that attended to me was great. I especially appreciated that they allowed me to wake up from anesthesia naturally (first time ever after all other surgeries, procedures, etc I've had at other places!). I was extremely thirsty when I woke up and they were quick to bring me a drink, without me even having to ask. I was not hurried to get up and out and Dr came in and sat down and went over the procedure results with me. The desk personnel were friendly and helpful. Thank you Dallas Endoscopy for making a rather unpleasant procedure pleasant! read more

Oh, geez, where do I start? I was told that my insurance covered 70% of the procedure and I was responsible for the remaining 30%. I was fine with that and I arranged with the clinic to pay a certain amount on the day of surgery and gave them a credit card to which they were authorized to charge the remaining over the next 3 months. Which they did. And I thought we were done. Since then I have gotten a bill in the mail from them that says I have a remaining balance of $2600. I called the office numerous times and have spent so many hours on calls and conversations trying to resolve. We have a fundamental disagreement on what is owed. They have now turned it over to a collection agency who calls me ALL DAY EVERY DAY. I tried to explain the situation to the guy from the agency and in his defense he didn't speak very good English and he quickly became overwhelmed while I was trying to explain, but he was very polite and I give him an "A" for effort. This was an outpatient procedure that was performed on Christmas Eve. I scheduled it thinking maybe it would be less crowded on a holiday. But it was packed to the gills, They took me back to the area where you put on your gown, get into the hospital bed and wait to go to surgery. I was surrounded by patients waiting also. I am not trying to be negative, but it is humiliating to be sharing a huge room with 20 or 30 other patients in minimal amounts of clothing waiting to be brought into surgery. Then after my procedure, I was ushered into the same room with a few chairs off to one side. At which time the doctor read my test results aloud. He did the same with the patients to my left and right. This is a Colonoscopy clinic, so you should expect an anal exam. But be prepared because this is a probe that you are going to feel for a year read more

Dr Hodges was fantastic. My nurses and nurse anesthetists were great. I could not give 5 stars for 2 reasons. First, parking is a nightmare. Very few spots, and aggressive towing practices. Second, they ask you to come on an hour before your procedure and then of course are 'running late' so expect to be in the waiting room about 2 hours. Not very efficient, unfortunately. read more

I respect and trust my doctor, but having my procedures at DEC is a HUGE drawback. The staff are disinterested at best and rude at worst - from the front desk, to the procedure room, through to discharge. No lidocaine before the IV, no numbing agent in the IV before the anesthesia was administered (as previously agreed with the CRNA), no notice that the anesthesia was being administered - and administered TOO QUICKLY, and the absolute worst I've felt waking up. I have been under anesthesia literally more times than I can count and aside from my very first experience, this was my worst. In the PACU, the nurse couldn't get me out of the door quickly enough - she didn't even review the discharge instructions with me or my ride. Were it not for the fact that this is the facility owned by the practice to which my doctor belongs - therefore the only now at which procedures are performed, I would never come back. read more

Get ready to be treated like cattle. I've had two procedures here. Front desk nurses are rude, and both times when I was waking up from anesthesia? The nurse violently shook me TWICE, the second time after I told her I was trying to wake up. No patience and I guess they can't wait to get the next patient into recovery. Also, there is insufficient parking at the facility. On top of that, I had overpaid $326 after my first procedure, and they never bothered to issue me a refund. read more

Bring cash or credit card, this mercenary place wants its giant co-pay money up front, will not bill insurance or Medicare and then bill you unless you forcefully demand it. Then they won't send you monthly statements and then have a pushy minion call to demand payment and act mystified as to why you haven't been paying, well how about sending me monthly statements, and then the unctuous, officious, pushy minion refuses to send statements. Bureaucratic Nightmare Medical Industrial Complex Capitalism Uber Alles. In fairness, the nurse and anesthesiologist were fine but I had the feeling of being in a meat processing plant. Or maybe Auschwitz. read more

As I was waiting for my procedure, a nurse named Kim and a CRNA were arguing dramatically outside of my room. I immediately felt extremely uncomfortable being put under anesthesia with a group of caretakers that can't even get along. I ended up waiting an hour without updates. Upon arrival I filled out form, one asked if I would allow the person driving me home in the room when I woke up or after I spoke to the doctor. The lady at the front desk assured me she would not be called back until I was dressed and fully awake so I checked the box allowing her to be there. Sure enough, I woke up with her already there, in my gown, WITH a person I was uncomfortable with being there and never granted permission for. When I was in the procedure room, the CRNA never told me when he was putting me under. He did it at his leisure with no warning. How would I have had the chance to ask any further questions. This place ultimately only concerns itself with convenience for them and not what's best for the patient. read more

A colonoscopy is not something you look forward to, but I had one done today at Dallas Endoscopy and they could not have made the procedure more relaxed and easy. Everyone from the receptionist, nurses, Med tec's could not have done a better job. Thanks to all for a great job. read more