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    Prenuvo

    4.6 (12 reviews)
    Open 7:15 am - 7:00 pm
    Updated 3 months ago

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    Review Highlights - Prenuvo

    Must fast four hours before the scan.

    Mentioned in 2 reviews

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    Preferred Imaging - Irving

    Preferred Imaging - Irving

    2.1(10 reviews)
    2.1 mi

    I was scheduled to have an MRI. According to the it was going to be 30+ minutes. It couldn't be an…read moreopen one because of the detail of the picture they needed for the test requested. At first I was pleasantly surprised and elated in the MRI machine. It did not look as menacing as other machines I've experienced. My "tech" seemed very nice and compassionate to the fears and apprehensions involved in one of these awful, frightening tests. My test involved contrast. Meaning stopping the "X-ray" process, bring me out of the machine and injecting me with dye. This would help make the issue they were trying to "X-ray" clearer and easier to see. After five different TRIES at locating a vein, poking, pushing needle deeper into my arm, looking for a vein, pounding on my arm, turnicates tied around my already sore arm because they had done it so many times, THREE DIFFERENT PEOPLE trying to do it and INJECTING THE DYE INTO MY ARM BECAUSE THEY THOUGHT IT WAS IN A VEIN AND WAS NOT! It burns and hurts when this occurs. I told them to stop! That I was not an "explicative" pin cushion...they stopped. There were two "techs" there. A man and a woman. Only the woman helped me sit up. The "man" just stood there and looked at me. I asked them shouldn't they have just someone who could locate a vein? She said they do iv's all day. I said obviously not. Shouldn't they have a nurse doing it? I asked if she wanted me to walk out into the waiting room with my arms looking like they did. I had to ask for a bandaid and the arm where the dye wasn't put into my vein but wrongly just injected into my arm was all blue from where my arm bent at the elbow to my wrist!! Today (the day after) it's bruised and sore and I have 5 injection sites!! I've never used yelp before. But, on this experience I felt I needed to tell people this is not ok! Tell them to stop. Tell your doctor what happened and demand to go somewhere reputable and that has a phlebotomist or nurse available. No. Never again. Regardless of what they tell you it doesn't make the process any better. Make sure you don't pay for a dye injected X-ray and you DO NOT have to endure this kind of discomfort, pain or awful service! I cried when I left and couldn't believe how badly I was treated. It was an awful, awful experience!

    I had multiple MRI's on a couple of days. First time I waited almost a full hour for appointment…read moreand was overcharged. I had to go to a lot of effort to get my refund. The second appointment had a reasonable wait time but again was overcharged. I have gone through significant effort to get the refund which they agree was overcharged, however, have not received it yet and the service was over a month ago. Technician and front desk are pleasant which is the only reason I gave them more than 1 star.

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    Prenuvo - diagnosticimaging - Updated June 2026

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