Recently had my third Prenuvo scan over the past six years at this facility. After the first scan,…read moreI realized how valuable the analysis was and decided to make it an important part of my preventative care routine with a new scan every two years. I've also had my entire family (including children) get scanned. My experience has always been great and just keeps getting better over the years. The team is very pleasant and professional and the entire experience is easy and painless. I would highly recommend Prenuvo to anyone.

Had a good experience with scheduling the enhanced MRI $3,999 (includes blood work). But the…read morefollow-up was horrendous. No one called me back to schedule a blood draw and follow up appointment to review my imaging results. They really need to work on improving the costumer experience on the backend.

I don't get the bad reviews!! We've been here several times this year and I have never had a bad…read moreexperience! The ladies at front are always very nice and helpful and the technicians are awesome also! From making the appointment to actually getting our imaging has never been a problem. We always get here early and usually are in and out in no time! We've had MRI'S, C-scans, X-Rays with no problems whatsoever!!

This was maybe the easiest and fastest medical office visit in my life…read more Check-in was quick. I filled my paperwork in the night before online. I waited about 4 minutes and was taken back on time. The nurse was great and explained everything and set expectations. I had my scan and I was in and out of the scan in less than 10 minutes.

I have had several scans with ViaScan. Dr. Duncan is the best and really cares about his patients…read moreand takes the time to listen ... and advise. Everyone of age should get a scan and then follow up if needed.

Probably saved my life. After my scan I was told to see a cardiologist. I had an angiogram soon…read moreafter with two stents placed. I'm glad this happened before I had a heart attack. The owner is sincerely interested in his clients.

I had multiple MRI's on a couple of days. First time I waited almost a full hour for appointment…read moreand was overcharged. I had to go to a lot of effort to get my refund. The second appointment had a reasonable wait time but again was overcharged. I have gone through significant effort to get the refund which they agree was overcharged, however, have not received it yet and the service was over a month ago. Technician and front desk are pleasant which is the only reason I gave them more than 1 star.

I came to Preferred for a couple MRI's of my back. I was given pricing for my procedure prior to…read morethe day of arrival and it was a bit high. I researched the prices for the area on my insurance website and found many other locations who did the procedure cheaper. I called back in and mentioned this to the office manager and they matched the price so I could keep my appointment. :D Once I showed up and checked in, they offered a snack and drink while I waited. It was a quick wait and went into a locker room of sorts to change. A nice gentleman walked me into the MRI room and showed me how to position myself on the table and played the radio station of my choice during. The only negative to the whole process was that they did not have a TV or anything to watch during and the series of tests I had took two hours or more so it was a long time to lay in a tube with very loud thumping noises over my music. Also, the technician did not explain the procedure or the length I was expected to lay there at first so I thought for a minute they kept doing the same test over and over and pressed the call button. I had never done an MRI before so I was not sure what to expect but he then explained it to me. They handed me a disc with the photos on it before I left and had the results to my doctor quickly for review.

I'm trying to be a grown person, doing grown people things. One of those things was getting a…read moremammogram. I had never had one. I had been avoiding it. But losing a family member will make you put your big girl pants on and get it done. And in the end, it was the easiest 5 minutes of my day. Seriously. I think I was in the building for a total of 15 minutes. I didn't even have to move. I just stood there while a nice lady moved the machine around me and got me into "position". It isn't painful, it is fast, and my insurance covers preventative 100%. If I had known, I wouldn't have put it off so long.

The Service provided is good. However, there has been a steep increase in the cost of 3D Mammogram…read more Dec. 2023 - $473.90 Dec. 2024 - $534.59 Increase - $60.69 % Increase - 12.8% increase in price.

I was seen right away. They were all very nice. Easy , peasy . I am very satisfied and happysorry…read morefor emogi but cant think of 85 words

I went to get an MRI of my hand, and the MRI tech seemed annoyed she had to do the scan, which…read moregranted it was towards the end of the day but they weren't closing anytime soon. She literally taped my hand to a piece of cardboard... super unprofessional and the scan wasn't even sent over to my doctor. I had to call over and over again to get the scans sent to my doctor. I would not recommend this place!

I came here for an MRI of my left ankle. Upon arrival I was greeted and checked in by the friendly…read morereceptionist. I was taken back within two minutes of being there and the technician made me feel comfortable from the start. The room with the MRI machine is beautifully decorated makes you feel like you are in a vineyard. I listened to some country music while my images were being taken. I was in and out in less than 30 minutes. I'm glad my experience was pleasant.

If there was a way to leave 0 starts I would. Completely unprofessional health care provider. They…read morehave broke equipment and wait for you to show to tell you, which usually means you have taken off of work. We went for the third scheduled time for an MRI and again they could not do the procedure, causing issues because of repeated time off of work. Don't waste your time with this place. So many other options that even have weekend appointments. This place is a joke.

Amazing service, the staff was great, the doctors, radiologist were quick and efficient yet…read morepersonable. I would totally recommend!!

I was referred to Touchstone Imaging by my primary care doctor for X-rays, and the entire…read moreexperience was smooth and seamless. Check-in and the X-rays themselves were quick, with no extended waiting time. My results were available within four days, which I appreciated. What really stood out to me, though, was how easy the results were to understand. They provided explanations of medical terms in a way that made the report much easier to read and understand without having to Google every unfamiliar term. I really appreciated this extra touch and would definitely recommend Touchstone Imaging, especially for making the results process more patient-friendly.

In being referred here by my On/Gyn I was immediately filled with dread remembering past…read moreexperiences with this company. I try my best to not give bad reviews unless they are seriously warranted and in this case it is. The issues are many: after making an appointment I felt harassed by them calling and saying make sure you have all your images, etc. The way in which this was said by multiple staff was insensitive and with a lack of customer service. They don't tell you what you owe until you get there. I feel that because this is mostly serving women that there is no need to be caring. It is to the point that I am considering reading out to the company and my local government to change the way they do business, it is absolutely appalling way to treat women. Shame on you Solis Mammography.

Professional, efficient, courteous, clean, pleasant. Completed online forms before arrival. I was…read morein & out in less than 30 minutes.