I came here for an MRI of my left ankle. Upon arrival I was greeted and checked in by the friendly…read morereceptionist. I was taken back within two minutes of being there and the technician made me feel comfortable from the start. The room with the MRI machine is beautifully decorated makes you feel like you are in a vineyard. I listened to some country music while my images were being taken. I was in and out in less than 30 minutes. I'm glad my experience was pleasant.

If there was a way to leave 0 starts I would. Completely unprofessional health care provider. They…read morehave broke equipment and wait for you to show to tell you, which usually means you have taken off of work. We went for the third scheduled time for an MRI and again they could not do the procedure, causing issues because of repeated time off of work. Don't waste your time with this place. So many other options that even have weekend appointments. This place is a joke.

Do not trust this place. I have been calling them weekly for 3 months because they failed to file…read moremy insurance claim correctly, and they keep saying they will fix it, but don't. My insurance company spoke to them with me on the line for a half hour... we were given 2 different "billing dept" numbers, it was complete nonsense. Don't go here if you want to use insurance, they don't know what they are doing.

This place is awesome! I had a CT with contrast and my tech made sure I absolutely needed the…read morecontrast by going above and beyond on every aspect. Talk about a patient advocate! He kept me calm throughout the whole process and explaining everything that was going on throughly. I will go here for any other images I have. I believe my tech's name was Brian, I'm sorry if I got it wrong! Thank y'all Grapevine Imaging!

I have been here twice in 2025 for knee and foot imaging. Both experiences were good ones - the…read morestaff is exceptional in providing customer service and ensuring your comfort and safety during the MRIs (especially the longer ones). They look out not only that you are comfortable, but also that you are informed of the process. They genuinely care about their clients and the level of service they provide.

I was referred here as an in-network provider by my insurance. For 3 weeks, they failed to submit a…read moresimple preauthorization request while repeatedly pressuring me to pay almost $500 out of pocket. My appointment was canceled twice and delayed, forcing me to repeatedly reschedule my doctor's visits despite severe pain. When I contacted my insurance, they confirmed no request had ever been sent. Only after I refused to pay did they submit it. This caused unnecessary delays in care.Due to this lack of professionalism, and failure to follow basic insurance procedures, I ultimately had to seek care at another facility to avoid further delays in medically necessary treatment. This experience reflects a serious disregard for patient care and ethical standards. I would strongly caution others before trusting this facility with their healthcare needs. I would not recommend this facility.

Got an MRI 5 years ago at this place. When my Dr. ordered one I specifically requested this place…read more Well a lot has changed they moved to the other side of building and so unorganized. They had the wrong orders. I should have know when no one called me to schedule. I had to call them. All this to have the lady at the front desk tell me they don't do this kind of MRI on Fridays! Do you wanna reschedule? If I hadn't noticed I was suppose to have contrast, they would never had told me. Don't waste your time like I did:(

I have been impressed with this facility an the workers I have been twice, once for a X-ray then…read morefor a MRI. Both times I was treated kind an courteously and was given great care. When I scheduled my MRI I actually missed the first appointment an they called immediately an reschedule for later that night I ended up rescheduling that one for the next day because they would have to be there after they close an I felt bad about that. They had no problem with me rescheduling an got me in an I got my MRI an they all were super kind an were apologetic that the night before ran so late. Which I know wasn't their fault so it was fine. Definitely would recommend coming here for all your imaging needs.

Holly was very professional and informative. The procedure went smoothly. I've been here several…read moretimes and it's always gone very well.

Pretty straightforward. The only problem was finding the entrance!…read more Staff was very courteous, friendly, & professional. Zero wait time. Got me in & out quickly. I recommend!

The technician who administered my ct scan appeared to be taken aback when I asked for a CD to be…read moreburned of my test. This made me uneasy. Then I think they forgot about me because I waited an hour to get this CD in the waiting room all while the women were chatting amongst themselves behind the glass window. As I was waiting another customer came out and was livid that he could not get his test done even though he had informed several people there about a device in his chest. He was yelling and extremely angry. Not a good look for the office as others are sitting there.

I'm giving Solis Mammography 4 stars, and I want to be clear about both the positive experience and…read morethe opportunity for improvement. On the positive side, the care we received from the technicians, Kelly and Claire, was exceptional. From the moment they recognized my wife Kim's situation, they immediately adapted and welcomed my presence to support her. Their empathy, professionalism, and kindness stood out. They were thoughtful, careful, and generous in how they guided us through the process, making what can be a stressful experience feel manageable and dignified. Truly 5+ star care from both of them. They also went above and beyond by helping us complete a bone density test during the same visit, saving us an additional trip later in the month. The reason for the 4-star rating instead of 5 comes down to the broader process. Despite having patient notes indicating the need for caregiver accommodation, the standard intake procedures didn't initially reflect that awareness. There was a gap between the documented needs and the execution of the process. I'm grateful that Kelly and Claire stepped in and made it right in the moment, but I hope the organization can better align its processes with patient notes moving forward. If that happens consistently, this would easily be a 5-star experience across the board. This rating doesn't reflect any billing related experiences at this point.

TERRIBLE billing service and customer service! I received two large bills and called several times…read more I didn't get anywhere so I went in person and the office manager said she would email her billing department and copy me because they didn't handle billing. It was probably coded incorrectly with my insurance. She did not Copy me and probably didn't even email them. I followed up with a phone call to her and an email and no response! I will find somewhere else to go and I just saw a post that several people are Dealing with the same issue! I'm done! update on 2/9/26 - I have paid off my balances several months ago and today I get a call saying I have another balance. I have never received a bill for that and I am continually unhappy with Solis! I will NEVER go back to any of their facilities. I was told again today to disregard the message and wait until I receive a bill. I have NO confidence in anything they say. PLEASE go to Touchstone Imaging or Envision for your mammograms.

Recently had my third Prenuvo scan over the past six years at this facility. After the first scan,…read moreI realized how valuable the analysis was and decided to make it an important part of my preventative care routine with a new scan every two years. I've also had my entire family (including children) get scanned. My experience has always been great and just keeps getting better over the years. The team is very pleasant and professional and the entire experience is easy and painless. I would highly recommend Prenuvo to anyone.

Had a good experience with scheduling the enhanced MRI $3,999 (includes blood work). But the…read morefollow-up was horrendous. No one called me back to schedule a blood draw and follow up appointment to review my imaging results. They really need to work on improving the costumer experience on the backend.

Wonderful place! Dr.Khan and her staff are caring and assertive. My requesting physician originally…read moreasked me to schedule with Touchstone but after finding out Medx offered the same service for way less ($355 compared to $90!) I decided to go to Medx. My doctors office refused to send them a new order because they were not affiliated with my physician...total BS. Argued with them over the phone, drove to their office to obtain a physical copy of the order only to realize they gave me a blank form! Nothing filled out, no signature. Dr. Khan at Medx urged me to call this doctors office and demand the order be sent over. She told me I have rights as a patient to go wherever I please for imagery regardless if the requesting doctor benefits financially. Finally got the order confirmed after taking her advice and being firm with my doctors office. I've never had a doctor deny my right to choose where I go for treatment and I'm so thankful that Dr.Khan was honest and suggested I speak up to prove that every patient has that right. It seemed to me that Medx has this issue often which is frustrating for everyone involved. Make sure you have everything in order before you go in; don't let your requesting doctor boss you around just so they can make some extra $$$ from your images! Other than that, beautiful office and atmosphere, nice staff and awesome prices.

I have been a patient for years, but I will NOT be going back. Dr. Khan has her husband working the…read morefront desk now and he has awful manners. When scheduling I told the girl that I was having right side pain. I got scheduled for a mammogram. Then when I got there they ran my insurance and gave me the standard paperwork where you put your complaints exactly for the tech to read. I went back there and got my mammogram after receiving a call it was ready. I picked up my mammogram report today and it is noted I had "no complaints or concerns" and needed a UT follow up due to dense tissue. I called to find out why I wasn't told I needed to schedule a follow up and why it says no complaints and the man proceeds to tell me "you weren't told about the ultrasound because you aren't in network with us. So we will not schedule you. Also you didn't tell the tech you had any pain so you got the wrong mammogram. " I told him that I was told everything checked out fine at the front desk he dismissed me and said it was my fault even though I did disclose the pain. Ridiculous. I do not recommend until she gets someone competent and kind working the front desk. Even if I wasn't in network, it sure as hell isn't my fault I got the wrong mammogram. I was exposed to all that radiation and pain for no reason.

This Labcorp office is great. I live close to two locations that get terrible reviews (Lewisville…read moreand Flower Mound). I drove 25 minutes each way to Grapevine and it was worth it. I was seen a couple minutes before the appointment time and Tracy was great. She's super nice and it was quick and painless. Highly recommend.

I had a great experience at this Labcorp location. It's located at Baylor hospital in a…read moreprofessional building. As soon as you enter the building Labcorp is the first door on the left. It took me less than 10 minutes from the time I entered the building and walked out. Super easy! My phlebotomist was nice and so was the front desk staff. I'll be coming back to this location from now on.