Very friendly staff. Got in and out quickly. Tech was friendly and knew exactly what she was doing!read more

Yikes what an experience, where do I start. I needed to acquire an ultra sound and was referred by…read moremy doctor to this place. I called, set an appointment, and arrived on time. Just like the other reviews I had to wait over an hour to be seen. Side note three other patients arrived after me and all got seen. I sought to understand by asking the front desk what's going on in a very polite way saying "hi do we have an estimate on my turn I've seen other people get helped before me and wanted to get an estimate" the front lady with colored eyes responded passive aggressively " well we do more than ultrasounds" I then proceeded to be more direct and ask" why have others been helped before me even although I arrive before them. I wanna make sure I wasn't missed " she responded " it's fine take a seat". She could improve on her responses, specially I came from a positive and polite way. India was the best part of the experience she was my technician that preformed the ultra sound. I can only give this place 3 stars due to her. She saved this place from getting 1. I hope you get lucky enough to have her. I hope my review can helped you.

Do not trust this place. I have been calling them weekly for 3 months because they failed to file…read moremy insurance claim correctly, and they keep saying they will fix it, but don't. My insurance company spoke to them with me on the line for a half hour... we were given 2 different "billing dept" numbers, it was complete nonsense. Don't go here if you want to use insurance, they don't know what they are doing.

This place is awesome! I had a CT with contrast and my tech made sure I absolutely needed the…read morecontrast by going above and beyond on every aspect. Talk about a patient advocate! He kept me calm throughout the whole process and explaining everything that was going on throughly. I will go here for any other images I have. I believe my tech's name was Brian, I'm sorry if I got it wrong! Thank y'all Grapevine Imaging!

Friendly people, good experience. Recommend this imaging service for anyone in the Fort Worth area.read more

I came in recently for x-rays as a walk-in first thing in the morning. The front desk receptionist…read morewas friendly. I handed over my documents (imaging order, pic ID, medical insurance card). When asked about cost, she told me she would let me know. I was then called back shortly which at the time I was grateful since I was trying to get to work asap. The x-ray tech that brought me back was also friendly and professional. She was easy to talk to and guided me through the exam in a way that was comfortable with my current condition. The whole process was seamless and quick. Maybe a little too quick. I checked out and asked the same receptionist what I owed thinking she verified my benefits by then. She said she didn't see that I owed anything. That's never the case, but I went on my way to get to work. I get a text a little over a week later stating my statement was ready. I just wished they were more efficient with checking benefits before performing procedures. I knew I was likely to pay, but others may feel blindsided if they weren't familiar with their insurance coverage. Despite that, the fees were standard and the whole experience was satisfactory.

This is the only place I have ever come for a mammogram, so I do not have anything to compare it…read moreto. I will say, they make it so easy. I have the BS&W app, can make my appointment, fill out all my paperwork before I get there, and check in on the app. The employees are friendly and the office is comfortable. The lighting is a little low so it doesn't feel so sterile and cold, they set a tone. If you come in prepared, you can be in and out in 15 minutes, easy peasy. I finished up my appointment upstairs early, and came down about an hour before my appointment and they were able to squeeze me in. *wink The results come back in a couple of days and they automatically send a copy to my doctor. I really do not see how it could be any easier to do a quick scan that could save your life.

The actual visit and test was fine, it's getting the results that's difficult. It took calls from…read moremy doctor's office and from me to get the results to the doctor. Solis failed to send the results to me. I called and requested the results, and was told they would send them that day. Three-plus weeks later, I had not received the results. I called again. Had to go through Solis' call center. Takes at least 20 minutes for them to connect me to Denton. Another 15 minutes for Denton to answer. Denton now claims I have to come in to sign paperwork (again) or print out a form from the Solis' website and send it to Solis before Solis will release my results to me. (Other labs have always sent me a copy via mail or email of my test results.) And the staff member I talked with thought it was humorous--actually laughed--that I was annoyed Solis had not sent my results. I won't use Solis again.

This was the best medical experience I've had in years! This was my first mammogram and I had no…read moreidea what to expect, but my experience with the office was outstanding. Everyone I dealt with was very kind, helpful and respectful. I couldn't have asked for a better staff to put my concerns at ease, especially Rebecca! The initial appointment process is not with the people in the office. I received an automated call and text a few days after the referral. The message directed for a call back or to schedule an appointment online. When going to the website, you have to choose your location and choose from 15 min increments for appointments.  I opted to call back, but it does route you to someone who makes appointments for all the locations. I do want to say the woman who scheduled me was very polite and patient, answered all my questions and made sure to tell me things I wouldn't know since it was my first time, such as not wearing any deodorant, perfume or lotion to the appointment.  The Rayzor Ranch location was booked until after the New Year, but she suggested this location because they had openings, including Saturdays! That was so convenient with my work schedule, but I think some of her info was outdated as she referred to this location as Denton Regional (correct address, but it's the Professional Building next to Medical City, Suite 211) and told me to be at least 15 minutes early to my 7:45am appointment. While they are open 7am-4:30pm on weekdays, they didn't even open until a few minutes before 7:45am on Saturday. These discrepancies didn't bother me, but I could see someone being upset/anxious because of it. The website doesn't have these discrepancies.  What I absolutely love is their system automatically reminds you of the appointment via text and email multiple times. My appointment was on a Saturday and I received those reminders the Monday and Friday of both that week and the week before. The reminders also give you the option to reschedule, so I was actually very comfortable making the next appointment during registration, because I knew I wouldn't have to keep track of the dates insurance would cover and rescheduling is so easy. While in the registration process, I heard several interesting things. One was they had some sort of translator that they were using on a phone call- fancy technology. Another, is that someone was paying out of pocket without insurance and it was $72, not bad compared to other medical procedures. Lyssa helped me with the fairly short registration process. There were only 2 slight delays and both had to do with my PCP not forwarding all my information with the referral. They need to scan a physical insurance card and if you are like me, with only a digital one, they will need to text you a link to upload it. The text didn't work after 3 times, but an email with the link worked just fine. The other part was the family medical history, I have a detailed sheet of my family medical history, but I didn't bring it with me because I thought it was sent from my PCP and this made me anxious that I wasn't prepared to go off my memory with only 1 cup of coffee as support. However, she assured me it was ok if I was unsure of ages etc and to just fill out what I could for breast and ovarian cancer. After I entered the 5th family member, she empathetically told me it was enough and that I clearly had a strong family history and should definitely keep up with the annual appointments. This was the opposite of any medical experience I've had in the last 2 years as I have been blown off by PCP's and insurance companies in an attempt to get testing suggested by my father's oncologist. Rebecca was also emphatic about me keeping up with my appointments because I have such a strong family history. I swear, these women made me feel so validated on this topic without any prompting- what a breath of fresh air! They walked me back to a very clean waiting room with multiple changing rooms and lockers to undress from the waist up and put on what is essentially a pancho in scrub form. You put your items in lockers with keys that have celebrity names (I got Lucille Ball) and take the key on a bracelet and wait in a chair. This process was impressively efficient and fast, I sat less than 90 seconds before Rebecca called me and walked me down the hallway to where the scans are done. She had a great beside manner and did a great job of explaining the entire process to me and putting me at ease. She was thorough and did one of the 4 scans again to ensure it was clear, asking me if I was okay and encouraging me throughout. The entire process was less than 10 minutes and completely painless and I felt comfortable and respected the entire time. She was a complete blessing.  After that, I was done and out as the registration process takes care of all scheduling/payment in advance. I received the results via email early Tuesday. I can't believe it was so easy!

I'm new to the area and needed to schedule my annual breast exam. I'm so glad I chose Solis…read moreMammography! The process was quick and painless, and the staff was incredibly friendly, patient, and made me feel right at home. The tech let me know I'd have my results in just a few days which is such a fast turnaround and gave me extra peace of mind. I'm so happy to have found a place where I feel cared for. This will definitely be my go-to mammogram facility moving forward!

The staff here is always great, quick and efficient. I have been 4 times now in this same location…read morewith the same insurance and my mammogram was always covered at 100%. Unfortunately, this year I got an unexpected bill from medical city after the fact, for "outpatient services." This was new this year and it was not disclosed to me that there would be this new hospital charge unless it was in the fine print that is so extensive and literally no one has the time to read completely. Now I'm on the hook for a ridiculous charge that I was not aware of. Very disappointing. I will never be back. Our healthcare system in this country is beyond broken. Where else in the world do you get tricked into buying something you were not aware of, and then forced to shoulder the cost with no recourse. This is absolute insanity. We need to stop allowing our politicians to be bought by special interests and make them work for us instead. That is the only way things like this will ever change.

I visited this location today to see Naya for an annual skin cancer screening. First impression was…read moregreat! The office is very tastefully decorated and clean. Naya was very kind and performed a thorough screening. Overall, really pleased with my experience at this office and plan to return in the future.

From the moment I stepped into the dermatology office, I was impressed by the cleanliness and…read moreorganization. The reception staff greeted me warmly and efficiently checked me in, setting a positive tone for my visit. Throughout my appointment, Meredith PA-C demonstrated not only expertise in dermatology but also genuine care for my concerns. She patiently listened to my questions and provided thorough explanations, putting me at ease. She was wonderful!! The atmosphere of the office was inviting, with comfortable seating and a calming ambiance. Despite the busy schedule, I never felt rushed during my appointment. Meredith's professionalism and approachable demeanor made the experience truly pleasant. Overall, I highly recommend this dermatology office for anyone seeking top-notch care in a welcoming environment. My first visit exceeded my expectations, and I look forward to returning for future appointments

Been going here for almost 10 years now. Dr. Syeda diagnosed me when i was 19, was knowledgeable,…read moreand informative. I go every 4-6 months depending on how my inflammation is. She is willing to hear my concerns and do what's in my best interest. I have moved further away from Grapevine in recent years but still travel almost an hour to her because she is just that great. Her other providers in office are also great. Roxanne is always nice, able to communicate, and open to any questions i may have. I truly love this clinic and their staff.

BELIEVE THE BAD REVIEWS! Upon my first visit to this office, I had the same experience that all the…read more1-star reviews mention. Rude, no information, gave me a diagnosis I've never heard of, while walking out the door. No explanation. No education or handouts. Tests were ordered that I wound up having my primary care administer, communication is a joke, portal is non-existent, etc. The first photo you see on Google is this lovely brick office with a red door. However, her office is in an old building that knocks you down with the smell of veterinarian/barnyard, cigarettes, and urine. I struggled to understand what the dr was saying and most of what she said was her talking to herself while bending my body odd directions with zero explanation. I could go on and on. Today was my 2nd appointment for follow up of labs. When I arrived, they said they had no appointment for me. The front desk girl stated that I had "rescheduled" the appointment but they had no appointment connected to the "reschedule." This office is a nightmare and so is the physician. I gave them another chance, thinking anyplace could have a single bad day. Believe the other 1-star reviews, as I CAN'T believe, having gone there, that any real person is giving Dr. Uzma Syeda those higher-starred reviews.