1. Grapevine Rheumatology Clinic

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Grapevine, TX

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Grapevine Rheumatology Clinic

3.3 (20 reviews)
Open • 8:00 am - 5:00 pm

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12 years ago

Very quiet place. Dr still took us in after being 30 mins late. They do keep it extremely cold in here though, bring your jackets!

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11 years ago

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Review Highlights - Grapevine Rheumatology Clinic

“Erica is so bubbly and mever stops with her positive attitude.”

Mentioned in 3 reviews

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Richard L Stern, MD - Richard L Stern MD

Richard L Stern, MD

3.8(8 reviews)
0.6 mi

I was beyond impressed and completely blown away with my experience at Dr. Stern's office. Dr…read more Stern is incredibly knowledgeable, super kind, made me feel comfortable the entire time, and he explained everything to me so that I understood. His office personnel, and both Janet's are nothing short of amazing as well. What's also nice is that they have their very own app. you can download on your phone. It offers a wide variety of features. If you have a question for Dr. Stern or his staff you can simply open up the app and message him directly and Dr. Stern has always replied back by the end of the day! I'm very appreciative and highly recommend Dr. Stern, Rheumatology Associates of Grapevine!!

I've been seeing Dr Stern for years and I couldn't imagine seeing anyone else. He's compassionate,…read morekind and always puts my needs first. There have been several instances where Dr Stern and his staff have gone out of their way to make sure I am taken care of and out of pain. One time my knee was swollen and incredibly painful and he saw me during his lunch time to give me an injection. I was so grateful that he was willing to work me in so I didn't have to live in pain. There have been so many times he's helped. He always tells me he's here to take care of me. If you have RA, you know that you can't always control your symptoms or flare ups. Dr Stern understands. I'm so grateful for him. If you're looking for a rheumatologist, he's the best!!

Heritage Rheumatology and Arthritis Care

Heritage Rheumatology and Arthritis Care

1.0(2 reviews)
4.1 mi

Our appointment reminder text said 1:15, so we arrived at 1:10. The appointment, per the staff, was…read more1:30 and the "just send it with an earlier time so patients get here on time." It is now 2:22- a full 50 minutes and still we sit in the lobby. The girl who hates her job and is clearly lazy, seems disinterested in customer service. She simply said Dr Basu is running late all the time every day, adding "do you want to reschedule?" No, I said. We've been waiting for 55 minutes without you or the doctor giving us an update. Very unprofessional and a horrible way of inviting new patients to your healthcare practice. Dirty lobby floor. Lazy front desk people who look likey need to run a mile. Doctors over 55 minutes late with no communication. AVOID THIS PLACE

Dr. Basu wrote a prescription for Tymlos for me on July 28, 2025. The prescription costs thousands…read moreof dollars per month. I applied and received approval for financial assistance from Radius Assist. Radius Assist needs for Dr Basu to complete section 6 and 7 on page 3 of their Program Application. Radius Assist has contacted Dr Basu's office by voicemail and email 18 times since 7/28. I have called Dr Basu's office 23 times since 7/28. I have spoken with Leslie and Taylor numerous times. I have left numerous messages for Staci Fiock, Dr Basu's nurse. I have not spoken with Staci yet. As of this date, the form has not been completed. I have been waiting 5 months for this office to complete the form so that I can get the medicine that I need to be healthy. Dr Basu's office is deliberately preventing me from getting my medication. Their behavior is unethical and unprofessional. I do not recommend Dr Basu or Heritage Rheumatology.

Endocrine and Thyroid Center

Endocrine and Thyroid Center

2.2(54 reviews)
3.1 mi

I recently had an appointment, and again, there were different people up front. I can't argue with…read morethat; the interaction was the best it has ever been. The receptionist was cheerful and very polite, and I enjoyed the check-in process. This appointment, I was with NP Graham. What I like most about her is that she's very personable, listens, and hears what is being shared. I'm always happy to see her or Dr. Roopa. The checkout process was just as fulfilling as the check-in, and the gentleman was more than a pleasure to chat with as I was putting a close to my appointment. I applaud them for the improvements, and that's the type of care I always hope for.

Dr. Roopa gets 5 stars, unfortunately, her medical assistant (or nurse or whoever), Amanda, and I…read morenever fit well, and I had to request not to see her ever again. Amanda made everything about herself, and I had to sit there and listen to her tell me about her own journey over and over at each visit. She constantly talked over me, one-upped me, and continued to make every appointment about herself to the point my husband said something to me about it when I didn't even bring it up to him...he never notices anything, so I was shocked. I never felt heard, and though I have no doubt she knew what she was doing, Dr. Roopa listens and says that I know my body, and would adjust accordingly and it always worked. Amanda would always tell me what worked for her, and didn't listen when I told her I knew my own body, and her methods for herself were not working for me, even though I tried them. She did give good advice, but it wasn't advice I needed at the visits. I haven't had issues with the front office staff or the nurses/techs. My BIGGEST complaint besides Amanda, is the fact I cannot see Dr. Roopa every visit. I hate going back and forth between her and the medical assistant. I have no issue with the current MA I see, but I don't like not seeing the same doctor every time. When I explained this to the front, they told me it isn't possible to see only Dr. Roopa. I've never had a practice like that before, and I already have medical anxiety as it is. and seeing different people triggers it badly. I explained this to the front and they wouldn't accommodate me. If Dr. Roopa weren't so amazing, I would've changed practices a long time ago. 3 stars because I'm so torn...

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Endocrine and Thyroid Center
Endocrine and Thyroid Center
Endocrine and Thyroid Center - This is the best place I have been for medical help.

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This is the best place I have been for medical help.

Grapevine Rheumatology Clinic - rhematologists - Updated October 2026

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