My God, my doctor will see and his team are very kind and also the one who puts the nest doesn't…read morefeel anything and pain medicine helps me a lot for 6 months I would recommend it to my doctor Vera is an angel thank you doctor

I've had three appointments. At each, I'd give an A+ to both the nursing and administrative staff…read more Dr. Vera is very pleasant, and his injections have diminished my pain level. Success!

Dr Shakouri is very patient…read more He explains everything and really listens even if you complain. I've been seeing him for 10 or so years and I just love his beside manner.

Awful experiences. Each time, I have to follow up myself to…read moreensure I get the care I need. During visits, Dr. Leon seems SO busy or over booked (or just does not care), doesn't know which pt he is seeing, who I am or why I am there. He does not take time to get to know you or educate you at all. For example, during my very first visit with Dr. Leon, he asked if I have "any pertinent family history" - the average person may not know what that means OR what is considered pertinent. My patch test came back posistive for items, including nickel. He asked if I eat a lot of canned food to which I replied "not really, well we have been eating a lot of tuna lately". He did not acknowledge that reply and moved onto his next question. Should I be avoiding tuna or other canned foods??? I guess I will never know. He asked many questions like this to which I replied yes, and he just moved onto the next question with no education or guidance. I asked him the best way to know if I am allergic to a products ingredient if that item was not included in the patch test, to which he replied very odd - giving me a non answer and just telling me to scan my products in the allergy app. Ok, well if we dont test for X, the app will say I am not allergic to X - so that does not help me. I asked him about 3 different, nice ways to which he replied "This is the gold standard and we do patch testing multiple times per week". Again, a non answer and he seemed almost offended that I would ask how I know if I am allergic to something or not that we do not test for. It was super weird so I dropped it. During my follow up with him, he walked into the room and asked ME to remind HIM what my "chief complaint is" bc he didn't take 30 sec to review my chart first. We were in the middle of talking, and after a few min he opens the laptop and says "Anne right?" as though he didn't know WHICH pt I was for sure and had to double check. At my follow up, I had to remind them I was also there for a nasal scope. Dr. Leon was supposed to send a medication to my pharmacy after my appt, that same day and did not. I had to follow up the next day to ask them to send it. Appts are very long, I am often put in a room and wait 45 min or more to be seen. I was also told I needed a sinus CT scan but they could not see me for 5 weeks! Insane. I explained I cannot wait that long and asked to be fit in that week, or send the order to an outside facility, so they did fit me in. I went in this week, Thurs 8/13 for the in office CT scan and waited in the lobby for 30 min. The front desk went to check on my wait time, and when she came back, I heard her tell her coworker that the main guy who does the scan was out that day and the girl covering was not monitoring the CT scan schedule. Great. I was told Dr. Leon would call me with the CT scan results (he reads them in the office), I was given option to wait for him to come talk to me about results in person that day while I was there or a phone call and chose a call because I needed to get back to work. It was implied and understood by me that he would call the same day, this was Thursday. Of course, he did not call me with the results. I sent a msg on the patient portal Thurs 8/13 evening asking them to call me Friday before the weekend as my symptoms were very uncomfortable and I am hoping to know results/treatment plan/meds etc before the weekend. At this point, it's been several weeks since I started coming here and we've tried two diff meds that have not helped. I still did not get a call before they closed Friday 8/14 for the weekend. Do not expect any bedside manner, education, answer to your questions, or prompt care here. I plan to follow up again next week on the scan results and I have already scheduled with a new doctor/office to transfer my care

We have taken a beloved Family member to this hospital several times. We cannot express the…read moregratitude that we have for this team of Doctors, Nurses, Techs, all Assistants, all Staff members; and everyone associated with this hospital. They are incredible and have taken the best care of our family member. We are very thankful for each of them! This is a 5-star medical facility that our family highly recommends. Thank you all again.

The ER staff went above and beyond when our son was brought in with suicidal thoughts .... the care…read moreand compassion shown was moving and while I feel we can do better for mental health issues and you do need better case managers as they did nothing to help us ... THE ER itself was amazing and much gratitude from my family

Dr Santos is fantastic as far as Drs go but the practice under BSW has really slipped. You can't…read moreget anyone in the office on the phone and go to an answering service. They don't ever get back to you. They say to use the portal for communication yet no one answers the emails in the portal. If it were not for Dr Santos and my history with him I'd leave this practice. If you force people to use the portal then you darn well better have the staff to return emails in 48 hours. I've never seen a DR office that won't accept patient calls except for appts and pharmacies or other Drs. Pathetic.

Dr. Santos has been my cardiologist for years now He is wonderful! I've recommended him anytime…read moreanyone mentions they need a cardiologist.

Been going here for almost 10 years now. Dr. Syeda diagnosed me when i was 19, was knowledgeable,…read moreand informative. I go every 4-6 months depending on how my inflammation is. She is willing to hear my concerns and do what's in my best interest. I have moved further away from Grapevine in recent years but still travel almost an hour to her because she is just that great. Her other providers in office are also great. Roxanne is always nice, able to communicate, and open to any questions i may have. I truly love this clinic and their staff.

BELIEVE THE BAD REVIEWS! Upon my first visit to this office, I had the same experience that all the…read more1-star reviews mention. Rude, no information, gave me a diagnosis I've never heard of, while walking out the door. No explanation. No education or handouts. Tests were ordered that I wound up having my primary care administer, communication is a joke, portal is non-existent, etc. The first photo you see on Google is this lovely brick office with a red door. However, her office is in an old building that knocks you down with the smell of veterinarian/barnyard, cigarettes, and urine. I struggled to understand what the dr was saying and most of what she said was her talking to herself while bending my body odd directions with zero explanation. I could go on and on. Today was my 2nd appointment for follow up of labs. When I arrived, they said they had no appointment for me. The front desk girl stated that I had "rescheduled" the appointment but they had no appointment connected to the "reschedule." This office is a nightmare and so is the physician. I gave them another chance, thinking anyplace could have a single bad day. Believe the other 1-star reviews, as I CAN'T believe, having gone there, that any real person is giving Dr. Uzma Syeda those higher-starred reviews.

Moving to Texas was easy, finding good doctors and other professionals hasn't been so easy...until…read morenow. We tried "Wise" doctors and "Texas Health" doctors, but were very disappointed with their lackluster and lack of care. They care more about money than you as a patient! So we thought we'd try Baylor Scott and White because our chiropractor specifically highly recommended Dr Beau Ellenbecker to us. We could not be more pleased with Dr Ellenbecker!!! He is down to earth and very knowledgeable! His breadth of expertise in all areas of medicine are incredible and his bedside manner is calm and reassuring! Their website is so easy to check on results, make appointments and even chat with Dr Ellenbecker. And Dr Ellenbecker, or one of his staff are very quick to reply to any questions or concerns. Most of all, Dr Ellenbecker is so nice and down to earth. He is incredibly knowledgeable and takes the time to explain all my questions and concerns. His polite and calming bedside manner is such a relief compared to other doctors who are more concerned with the bottom line, rather than their own patients care and concern. If you want a compassionate, caring and knowledgeable doctor...Dr Ellenbecker is the best!

Wow, awful....I had an appointment for 2pm, I came at 2:13 because of traffic that was unexpected…read more The awful male associate at the front desk said they won't see me because "we were 13minutes late". I have NEVER had a place deny me because I was late. The rude guy continued to say I could be seen at 4pm by their nurse but I said no thanks. He AlSO said "Maybe if I came in at 2pm they could squeeze me in." what do you mean 'squeeze me in' my appointment was at 2!!! I called back to complain and he said "we are not a walk in clinc we are appointment only and you have to be on time." I said so you're telling me everyone is always exactally on time to an appointment? That is a lie. Don't go here, awful just awful.Rude and mean. I reported it to Baylor Corporate. Should be hearing back soon. Will avoid Baylor until then.

Dr Veley: An Exceptional Physician!…read more I rate Dr. Veley and his staff five stars -- but only because ten stars is not an option. My primary care physician recommended that I see a pulmonologist to check out a questionable node found on a scan of my lung. My first pulmonologist was not particularly interested, said not to worry, advised me to follow up later -- and then left the area. I told my primary care physician of my experience. She referred me to Dr. Veley. Dr. Veley reviewed my case file and recommended that I immediately get a broncoscopy for purposes of providing a lung biopsy. He thoroughly explained the procedure, which did much to address my initial anxiety. I took his advice. The minimally invasive biopsy procedure found Stage 1 lung cancer. If Dr. Valey had simply accepted my lack of concern or reluctance to obtain the biopsy sample and done nothing, the cancer would not have been found. His knowledge, professionalism, and approach resulted in changing my situation from what could have been a very dire outlook to one of a probable 90% full recovery after completion of what is today a relatively routine surgery. His office staff is equally impressive. After I reported one admin glitch, my concern was immediately addressed. The office manager provided me with her direct line, and her staff continued to check with me to ensure all was addressed and running well. Dr. Veley's personnel told me that they work for him because of his obvious personal attention, care, and concern for his patients. As a patient, I can personally validate for their assessment.

I would very highly recommend doctor EUGENE VELEY. He is the most knowledgeable, compassionate, and…read morecaring physician I have met in a very long time. I am myself a retired Physician and have had the privilege to work with other physicians for 40 years but Dr. VELEY is above them all. I recommend him HIGHLY WITHOUT ANY RESERVATIONS.

I've been coming to Max Health for a little while now for various health related visits and have…read morebeen very happy with my experience with all the doctors and health professionals I've dealt with.

I chose Doctor Dueser as my primary physician and I made the wrong choice. I went in for a…read morephysical and she used an app on her phone to preform the physical, I could have downloaded the app she used and saved the trip. For my second visit I called several times and left voicemails that were never returned. I called their second location and they stated the office had closed and they were surprised that the phones were still ringing. Today I needed a Doctor and I called several times throughout the day and the answering machine stated they were closed for lunch. I ended up driving to the location and found a sign stating they were moving. I am looking for a good, dependable, and intelligent physician and Dr Duser is not the one. I am writing this review to warn people to make other choices when looking for a Doctor in the Flower Mound area.