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American Dynamic Imaging

3.9 (15 reviews)
Closed 8:00 am - 6:00 pm
Updated 1 month ago

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Review Highlights - American Dynamic Imaging

Eric saved the day and enabled me to walk out of there with a step in the right direction for better health & a sense of victory over my anxiety.

Mentioned in 3 reviews

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Solis Mammography Southlake

Solis Mammography Southlake

(32 reviews)

I'm giving Solis Mammography 4 stars, and I want to be clear about both the positive experience and…read morethe opportunity for improvement. On the positive side, the care we received from the technicians, Kelly and Claire, was exceptional. From the moment they recognized my wife Kim's situation, they immediately adapted and welcomed my presence to support her. Their empathy, professionalism, and kindness stood out. They were thoughtful, careful, and generous in how they guided us through the process, making what can be a stressful experience feel manageable and dignified. Truly 5+ star care from both of them. They also went above and beyond by helping us complete a bone density test during the same visit, saving us an additional trip later in the month. The reason for the 4-star rating instead of 5 comes down to the broader process. Despite having patient notes indicating the need for caregiver accommodation, the standard intake procedures didn't initially reflect that awareness. There was a gap between the documented needs and the execution of the process. I'm grateful that Kelly and Claire stepped in and made it right in the moment, but I hope the organization can better align its processes with patient notes moving forward. If that happens consistently, this would easily be a 5-star experience across the board. This rating doesn't reflect any billing related experiences at this point.

TERRIBLE billing service and customer service! I received two large bills and called several times…read more I didn't get anywhere so I went in person and the office manager said she would email her billing department and copy me because they didn't handle billing. It was probably coded incorrectly with my insurance. She did not Copy me and probably didn't even email them. I followed up with a phone call to her and an email and no response! I will find somewhere else to go and I just saw a post that several people are Dealing with the same issue! I'm done! update on 2/9/26 - I have paid off my balances several months ago and today I get a call saying I have another balance. I have never received a bill for that and I am continually unhappy with Solis! I will NEVER go back to any of their facilities. I was told again today to disregard the message and wait until I receive a bill. I have NO confidence in anything they say. PLEASE go to Touchstone Imaging or Envision for your mammograms.

American Dynamic Imaging - diagnosticimaging - Updated May 2026

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