My son got treated very nicely.the wait wasn't long at all only about 10 minutes.THey offer free…read morecoffee,snacks, and sodas

They no longer have the real sweet lady that did the mammograms. Instead there's a new gal and she…read moreisn't friendly and at one point was so rude I couldn't believe it. Also, a radiologist no longer looks at the mammogram right away. Instead she let me know that my dr would get the results in 5 - 7 days. I've never had to wait on results at any place before including here, but I guess they've changed things over the last year. Update: I got my results and they said no change year over year. I find that hard to believe, considering I have a golf ball size lump there that definitely wasn't there the year before. I called and asked that they look at it again. They never called me back. I called today to see if a radiologist had looked at it yet. And no, a radiologist still hasn't looked at it but said a mammogram tech looked at it and maybe it's a cyst. So, I would say to absolutely never go here. You can not count on a radiologist looking at your scans. Now, next week I am going to get looked at somewhere else because it's now baseball size. North Star has prevented me from getting proper treatment for over a month now due to their slow results, lack of care, and not having a radiologist look over scans.

I was the only one there so I was seen very quickly. My concerns were addressed and a script was…read moresent to my pharmacy before I left. Dr kwan (sorry if I misspelled) was amazing & so was the nurse that took me back for my xray. I was out within the hour, because we had to wait on X-ray results. All the staff I encountered were kind and attentive. Highly recommend!

I've never wanted to leave a place so fast in my life. I don't even know the doctor who saw me…read morebecause he didn't give me his name. Isn't that insane? No introduction. He could have been a random guy off the street for all he acted like a doctor. I came in due to unexplained bleeding after a week of immense pain and arm numbness. I had surgery for endometriosis and fibroids eight weeks ago. The treatment I received was abysmal. Some highlights -- "I'm worried about the bleeding, I know the pain in my back may be normal due to my illness. I just want to make sure I'm not having a stroke or anything." "You can't have a stroke in your lower abdomen." "What pain meds are you taking?" "I've been taking both Tylenol and Ibuprofen every two hours because I'm in so much pain." "You should try Aleve." Woah, no way? Aleve? Hold the phone. I never thought of that. Then he gives me a paper that says not to take Aleve because it'll cause me to bleed more. Uh oh. And a paper to explain what a painful heavy period is! To someone with a chronic reproductive disease. I still can't decide what part of this visit was the most disrespectful or condescending. It's a hard one. He looked at my surgical scars at one point, asked if I had a fibroid removed like he didn't believe me, and then stated that typically fibroids are removed from a larger incision. I was told he can't support or help with anything gyno related, but somehow he's an expert on laparoscopies and thinks he can criticize my surgeons work when he didn't even listen to a single thing I'd said to him since I'd been there. Did he think I was lying about getting a fibroid removed? Probably. They took my blood pressure multiple times and I, a healthy individual ACCORDING TO HIM, could not get Systolic pressure under 155. When I got there ONE SEVENTY FIVE. A cardiac episode is 180. He told me it's probably the pain. Wait, so the Aleve I took this morning isn't working? What? You said that should help. Why is my arm numb from my shoulder to my fingers? Who knows. Obviously not him. I think his excuse was that I laid on it wrong. Why has it been hurting since Friday night? A medical mystery. My insurance is paying thousands of dollars so Sherlock Holmes can tell me I laid on my arm wrong. I finally gave up trying to advocate for myself and just agreed with him so I could go home. I got no answers for my pain or my bleeding. He thinks I'm fine! So healthy. I can't believe my insurance is going to have to pay for this. The only reason I got meds in IV for my pain while I was waiting for my blood work was because I cried in front of my nurse and he advocated for me. I was the only person there at 4:30am this morning and seriously you would think I was one of 100 in that ER with how I was treated. I had to get up to go the bathroom and wouldn't you know, he was standing around doing absolutely nothing. The only person who cared about me was my nurse. Strangers that hold the door open for me in public show me better care, respect, and compassion than this DOCTOR who literally gets paid hundreds of thousands of dollars a year to do care for people in their time of need. Like what a spit in the face. And for what? I just wanted help. If I have a cardiac event or god forbid a stroke between now and Monday when I see my general doctor, I will find this hospital at fault. I am still not over how even an EKG wasn't even at least offered. That's standard practice with symptoms I displayed. Thankfully tomorrow is Monday so I can actually go to my general doctor that cares if I live or die. My discharge instruction was to lose weight. :) pain? No you're just a fat pig. EDIT FOR STAFF WHO READ THIS - If you are not the doctor who talked to me like a dog than don't apologize for him please. I don't want an apology, you've done nothing wrong. The rest of your staff was amazing. Either fire him or teach him social skills so he doesn't make another woman cry. To my nurse and the front desk gentleman if you read this, thank you for your kindness. I needed that to offset the ugliness.

I had a CT scan and an MRI on 2-11-26. The center has a wonderful staff. They work hard to get the…read moreneeded images. I highly recommend this imaging center

I had to go in for an MRI and I had a great experience with the front desk and MRI tech. The…read moreenvironment was clean, calm and everyone was very personable. The location was convenient and easy to find as well.

Do not trust this place. I have been calling them weekly for 3 months because they failed to file…read moremy insurance claim correctly, and they keep saying they will fix it, but don't. My insurance company spoke to them with me on the line for a half hour... we were given 2 different "billing dept" numbers, it was complete nonsense. Don't go here if you want to use insurance, they don't know what they are doing.

This place is awesome! I had a CT with contrast and my tech made sure I absolutely needed the…read morecontrast by going above and beyond on every aspect. Talk about a patient advocate! He kept me calm throughout the whole process and explaining everything that was going on throughly. I will go here for any other images I have. I believe my tech's name was Brian, I'm sorry if I got it wrong! Thank y'all Grapevine Imaging!

They cancelled my appointment the day of my appointment. The reasons given to me do not make…read moresense--especially given the detail provided when I initially scheduled. This has/will cause me both work & medical issues

I have been impressed with this facility an the workers I have been twice, once for a X-ray then…read morefor a MRI. Both times I was treated kind an courteously and was given great care. When I scheduled my MRI I actually missed the first appointment an they called immediately an reschedule for later that night I ended up rescheduling that one for the next day because they would have to be there after they close an I felt bad about that. They had no problem with me rescheduling an got me in an I got my MRI an they all were super kind an were apologetic that the night before ran so late. Which I know wasn't their fault so it was fine. Definitely would recommend coming here for all your imaging needs.

I complained on 7/11/23 that I arrived at 9:15 to complete check in For my 9:30 appointment. I was…read moretaken to an exam room. By 10:30, I was tired of waiting and I left None too happy. A person from the dermatology called me back and rescheduled me with Dr. Yee. All went well. Who knows what really happened with Dr. Lyde? I think I was forgotten but at least they got me rescheduledin a timely manner. Dr. Yee was thorough and quick.

Lyde Carolyn (dermatologist) in Lewisville compassionless & UNPROFESSIONAL. I normally do not…read morewrite reviews online; however, due to my previous skin cancer, I want other patients to know her lack of empathy & to warn others. I went in today for a annual body screen, prescription renewal, and a concerned spot on my lip. She reviewed the spot, and gave her suggestion on treatment. When I asked about the "permanent scaring" on freezing a spot on my lip line, her response was "I've already told you 2 times," looked at her nurse and told her nurse to "explain" and walked out of the room onto the next patient (dismissing me)!! I've never been treated like that before, so I was pretty much in shock. If you are looking for a Dr that's going to spend time on your concerns, takes the time to read your history of current medicines (her office prescribed), and your previous cancer history (that was done at her practice) this IS NOT THE DR FOR YOU. I have seen Dr. Newton for over 20 years, and he's no longer in her practice. I went to her today (because my records are still there). I've seen her one other time, and was not impressed then as well. On a positive note: There also must have been a complete change at the practice recently, and I had no problem with this (amazing and kind staff, nurses and front desk).

I'm new to the area and needed to schedule my annual breast exam. I'm so glad I chose Solis…read moreMammography! The process was quick and painless, and the staff was incredibly friendly, patient, and made me feel right at home. The tech let me know I'd have my results in just a few days which is such a fast turnaround and gave me extra peace of mind. I'm so happy to have found a place where I feel cared for. This will definitely be my go-to mammogram facility moving forward!

The staff here is always great, quick and efficient. I have been 4 times now in this same location…read morewith the same insurance and my mammogram was always covered at 100%. Unfortunately, this year I got an unexpected bill from medical city after the fact, for "outpatient services." This was new this year and it was not disclosed to me that there would be this new hospital charge unless it was in the fine print that is so extensive and literally no one has the time to read completely. Now I'm on the hook for a ridiculous charge that I was not aware of. Very disappointing. I will never be back. Our healthcare system in this country is beyond broken. Where else in the world do you get tricked into buying something you were not aware of, and then forced to shoulder the cost with no recourse. This is absolute insanity. We need to stop allowing our politicians to be bought by special interests and make them work for us instead. That is the only way things like this will ever change.

I really enjoyed Dawn Wells located in the Flower Mound. I…read moream giving it two stars because trying to get ahold of anybody at this office is TERRIBLE!!! I have called 5-6 times and left a message and nobody has called me back. Good luck getting a hold of anyone from these offices.

Had a great visit with Dr. O'Neill. He was very informative and thorough with my skin exam. I did…read morehave one mole that required biopsy on my back which seemed to go well. However, the biopsy was simply covered with a band aid and I was not provided any post care instructions. The biopsy most definitely got infected. After speaking with a nurse (not associated with US Dermatology), she was a bit appalled at how such a large biopsy was handled with a simple bandaid. In the end, the biopsy has required intense cleaning, removal of infected skin, consistent bandage changes, and topical antibiotics. Not a great experience to say the least and I won't be returning.