1. Old Town Family Practice

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Coppell, TX

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Old Town Family Practice

3.1 (19 reviews)
Open • 8:00 am - 5:30 pm

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6 months ago

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8 years ago

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3 years ago

I switched to Old Town a year ago and now have 2 physicals under my belt. I would recommend Old Town without hesitation.

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8 years ago

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3 years ago

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8 years ago

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6 years ago

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7 years ago

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Review Highlights - Old Town Family Practice

“ive been going here since i was a baby (am now 22) and swaldi's team has watched me grow up over these years.”

Mentioned in 9 reviews

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Coppell Family Medical Center

Coppell Family Medical Center

2.4(50 reviews)
0.7 mi

I have been a patient of Coppell Family Medical for longer than I can remember! The whole time, I…read morehave seen Dr. Diana Coxsey. In fact when I first started there, she was just a youngster. I have seen grow up over the years...what a kick! I have NEVER had a problem with any aspect of this practice. I have always gotten an appt within a few days of my phone call! Dr. Coxsey is very accessible. If I call during the day, she always calls back....by 7am the next day...7am, oh well, sooner the better, I guess! She gets in the office very early, and takes care of 'business' before the office even opens! Other members of the medical staff, such as the Nurse Practitioner, have always been extremely helpful when I needed an appt...right now! I have never been treated rudely by any of the admin staff either. Maybe those who have expressed problems had been a part of the problem themselves? Kindness does go a long way. One last comment. The review by Zachary M., who is my son, was all B.S.! Not a word of it was true, except for the part about him being banned from the center. He was "drug shopping", and got caught at it! His review was a revenge post.

The practice is Texas Family Health Coppell and 3 years ago I sent them an internal message stating…read morewhat bad experience I had there. Their staff were rude and unfriendly but the doctor, Dr. Coxsley, is great. I moved out of the area but recently moved back to Coppell and naturally I called trying to see a familiar face. The MA at the time told me Dr. Coxsley was not seeing new patients, I called mack a few months later and come to find out that MA lied.... what really happened is that the practiced "dismissed" me as a patient. I called Monica the practice manager but she never returned my call. I called again a month later and again was told that the practice dismissed me and that Dr. Coxsley made that decision. I think it's crap you leave honest feedback about your staff 3 years ago and you are never allowed back there. Staff come and go all the time but Dr. Coxsley is still there. She is a great doctor. you would think that the practice would call me and ask me what happened what can they do to make it better, etc., but no they did not. It's a shame they can get away with doing this. I tried to email corporate but this is a big business.... never heard back from anyone. I can not recommend this practice as they are shady.

Old Town Family Practice - physicians - Updated October 2026

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