I have an iPad Pro fifth generation. Charging port went bad so I brought it in for repair. They…read moresuggested a new battery since my iPad is four or five years old. Good suggestion. My iPad is like brand new. Charging port works great and the battery lasts a long time. Very satisfied.

I was thrilled to find a local business that might be able to revive my "dead" iPad. I figured my…read moreworst-case scenario was buying a new one, and my best-case scenario was spending about half that amount on a repair. When I walked into iParts & Phone Repair, I was immediately greeted by who I assume was the owner. After I explained that my iPad wouldn't charge--even after trying multiple cables and outlets--he got right to work troubleshooting the issue. Less than five minutes later, he had found the problem: my charging cable was the culprit. He plugged in a brand-new cable, and just like that, my iPad sprang back to life and started charging perfectly. I'll admit I was a little embarrassed that the fix was so simple, but that feeling disappeared quickly when I realized all I needed was a new charging cable instead of an expensive repair or replacement. I happily purchased one on the spot. The owner (I wish I had gotten his name) was friendly, professional, and clearly knew exactly what he was doing. His honesty and expertise saved me a lot of money and frustration. I highly recommend iParts & Phone Repair. If you're having issues with your phone, tablet, or other device, this is the place to go. Outstanding service from someone who truly knows his craft!

I noticed when I got my phone back that the screen stuck out above the phone. Also, my iPhone…read morewarned me it wasn't a genuine Apple part. I thought, "I'll complain when I come back from my trip to visit my parents for Christmas" However, the phone just completely bricked soon thereafter after getting a very small amount of water on it - which wouldn't have even remotely been an issue if the proper screen was put on. Now I'm stuck with a paperweight and I had to buy a new phone two days before I was travelling back home. I mean, I did get a screen and it worked for a bit, but the work compromised the phone and left is vulnerable.

I made an appointment at 3:00 for a 6-8:00pm window to fix my broken phone screen. It was online…read moreand confirmed. However, no one showed up or communicated with me until around 10 after a call and a text from me wondering where someone was. The response was sad at best: first the excuse of Covid. I get that. Fine, your business model changed---shouldn't the website or auto responses been changed? When I mentioned that and how I'd waited around to keep the appointment I was told they had no control over Covid. What?? I know that.... Where was an apology for me having waited for someone to show up? Where was a better apology or explanation of why it took so long to hear back about the change in policy due to Covid but then the lame, 'blame it on Covid' and they can't control that. I should have had notification that no one would come.... Terrible service and lack thereof.

Sandra worked on my flat-screen 70" inch TV She did a tremendous job, and she's very straight…read moreforward when she does a diagnostics, very honest, the job was done with great expectations well done job Thank you Sandra & Staff "Gregory "

Sandra did a wonderful job repairing the main board on my Sony tv. She's fast and efficient.read more

This is the worst store in the mall,they sold me a defective product on 1.1.18 and when I came back…read moreon 1.2.18 to replace it they accused me of damaging it and would not honor my request. On top of that the manager and his worker were Vera rude and unprofessional. Then they preceded to call the mall security to have me move on. I have made a call to the mall general manager Jane Reid to lodge a official complaint Please do not patronize this establishment

Great Service. I brought my cell phone here, a few days ago, because the screen was cracked and it…read moreneeded to be replaced. The clerk replaced the screen in under 30 minutes. I was really impressed. I would have given this business 5 stars, however, the clerk charged me $15 bucks for a screen protector which I could have bought for half the price on Amazon. I checked other reviews and I'm not the sucker who bought screen protector from here. That's on me...I should have been a more informed customer. I'd still go back if I crack my screen again. I just won't buy another protector from them.

i came in to get my screen replaced on my iphone 13 pro max, today and it was very fast, around 30…read moremins. overall great service and great pricing i definitely recommend coming here if you need your screen fixed, battery replaced, or any other tech service you need. 10/10

I've gotten my phone fixed twice in the last 2 months . This time less than a week . Paid $150 the…read morefirst time . Came back in a month later (last week) paid $120 for "best screen" got a BAD ONE ! . Now less than week later I drop my phone in between my seat . Not hard just in between I lift it up and MY SCREEN IS BLACK. This IS CRAZY

Went to buy a cell phone charger. Put the product down and left as soon as I noticed another…read moreproprietor not complying with the covid-19 facemask requirements here at the Solano Mall. 99% of proprietors and customers are following the requirements. Do not shop at a couple of places that are obviously unsafe.

Horrible experience. The worst customer service I've ever experienced. I wouldn't refer them at…read moreall. Rude the whole time telling me If I don't like it go somewhere else when all I asked if they can work a package deal for a case and screen protector along side fixing my cracked screen and this is the response he gives smh poor customer service. When I went back and told the manager at the other booth they have he began to also cuss and be rude when I informed about his employees actions. Instead of making a scene like they wanted to do I much rather leave this informing people of the way they treat their customers. Definitely didn't appreciate that I had my young daughter with me that didn't need to hear them yell and cuss. Very unprofessional place, go somewhere else if you care anything about customer service.

From Albert to the First Lady I meet they are Amazing honest and they know they stuff when it comes…read moreto repairing phones , laptops!!! 5 Great Service

I have brought two phones in over the last 4 years--one for repair after it quit working after…read morewater damage and the other one for new battery. Both times they fixed the problems quickly. We are still using the same phones today, a couple years later.

Alex did an amazing job and had great customer service and communication . He was very detailed and…read moreset me and my family up up the best plan that financially affordable for my family

I Payed $60.00 Cash, on my brothers phone service as a gift. When my brother went to the Oakland…read moreCricket store to pay his bill and he asked about the Cash amount he had on his account, he was told, there was no amount on his account. I went in to the Fairfield Cricket store in person to ask, about what happened to the money I had gifted on my brothers account, they looked into his account and said nothing was payed, I asked the girl that took the money, if she remembered me and she said Yes, I asked her what happened to the Cash I had given her, she told me, I did not give her any Cash. Unfortunately I did not ask for a receipt and I was not given a receipt. I learned my lesson, not to trust any employee with Cash and to Ask for a receipt. In my small amount of relief, after I left Cricket Store, is "I have a different Cell Phone Service". I will tell my brother to join my Cell Phone Service.