This verizon location is absolutely by far one of the nicest ones I've been to. It's a new store…read morethe old radio shack used to be in this spot. The owners did an awesome job with the renovations on this place. It looks great. If you need anything I highly recommend this location over any of the ones nearby. The have a very great and helpful staff. If you come here anyone can help you quickly even if you have any questions. But I would ask for Ish or the manager Dean. I'm getting to know the owner as well. If you know me you know how I like to deal with ownership as much as I can especially since I'm a business owner myself. In my opinion you just get that extra touch of service dealing with them. So needless to say I have found my new Verizon wireless store. I am looking forward to doing lots of business with these guys and also sending my friends and family here. I've been to the one in Massapequa a lot of time it just seemed to take forever there. Their is always a wait and since I'm always on the go I don't usually have 30 mins to an hour to waste. I have already recommended people here and they all love it and had great experiences. That is always good to hear when you personally recommend a location. Come and check it out for yourself!!!

The selection and value are typical for verizon prices. The service however is literally TERRIBLE!…read moreI do not recommend especially if you don't want to be assisted by a rude young women in the front who decided to say the lords name in vein.

Its insane for a legacy Corporation of over 100 years old!, an International Company like At&t…read more would allow their stores to bamboozle customers. My nightmare started in March 2025 when I went to this Massapequa store on Sunrise Hwy and brought 5 lines from Tmobile. The salesman and the manager promised to best my grandfather Tmobile plan of $250 after tax. Shameless salesman guaranteed their first line responder plan: for around $198 before tax, 5 free phones with unlimited data & text. Complete scam artist; turnout the phones were not free; data were not unlimited etc and my fist bill was $758, second $580, third $365. Two managers at different Att stores in Manhattan were disgusted for the deceitful treatment that I received in Massapequa because no current plan can beat what I had with Tmobile. They couldn't remedy the situation and advised me to continue reaching out to Customer Care. After 90 days of fighting, managers at Massapequa are nevrr around, same for the disgraceful salesman. Customer care was no different, even worst. This nightmare with At&t cost me for only 3 months nearly $7,000 total including 5 phones. The salesman took my 5 Tmobile phones which he was not supposed to since the plan did not require. Customer Care @ At&t can't find where the phones are since he, the salesman said he sent them to Corporate. I went back to Tmobile after 90 days, and since the Att salesman kept my tmobile phones; I had to buy 5 new phones; but the Customer care from Tmobile was unbelievable and helps me during the transfer back with discounts to compensate for the lost from At&t, since I was a Tmobile customer for over 15 years. I had to acquire an attorney for help. Unbelievable.

I thought the service was amazing, I have been with Verizon for 40 years. There prices a thru the…read moreroof and try to reach a confident Agent, when you need help is impossible. Anna was so helpful and patient with all my concerns and questions.

One stop call replaced the charging port on my phone but now the speaker isn't working properly. I…read morehave to put the speaker on in order for the other person to hear me. Jeffrey, if you are reading this please give me my $65 back so I can buy a new phone. Thank you.

From the owner: I genuinely love what I do. I am confident and creative in my problem solving skills. I have a 8+…read moremedical/government background in IT. I speak Spanish as well.

My son and I just had a fantastic experience at Verizon (Wellwood Avenue). Ray assisted us on…read moreupgrading to an iPhone 14. The transaction was seamless. We arrived at 7pm and left at 7:40pm with new iPhone 14. Thank you Ray for your knowledge, patience & professionalism.

Just happen to stop by a Verizon store to inquire about switching from my present situation . . …read more they had me at "yes, let's see if we can help you and find the best deal/plan" for your situation". Have been to a few other places (even within the Verizon stores in Lindenhurst area)this location just gave off such "positive vibes" that I knew I can trust these gentlemen to give me the best plan and saving a good deal of money! And they did!! Thank you, guys!!!!! You make doing business a pleasure!!!!

K c cellular West islip…read moreGreat Service Great prices Great people It was a great experience from beginning to end

Awful awful service. The store took an order then could not fulfill and then was very disgusting…read moreand dismissive to the customer. With all the verizon stores on long island why go to this super rude and unhelpful store. stay away for this trash store.

We had Atif who helped us. My mother in laws iphone 5 was going to be out of date and also her…read morebattery wasn't holding a charge. She is already a Verizon wireless customer but this place is top notch! We walk in, someone helped us right away. We didn't have any intentions of buying a new phone but we asked about an iPhone 6s or 7. We weren't pressured into buying anything. We initiated the prospect of a new phone. For only 9 extra dollars a month my mother in law has a newer phone. They also threw in a screen protector and a nice case for free!!! Can't recommend this wireless provider enough!! The team is great!

What an amazing experience! Thank you for helping me upgrade my Iphone 12 Pro to an Iphone 17 Pro…read more Everyone here treats us like we are family. We can't thank you enough for a great experience and such kindness. The phone and service works great to Casey and his team. Thank you so so much. We appreciate you all and will never recommend anyone to buy a phone anywhere else.

I shattered the back of my phone and I ended up with a black screen. I went to one other phone…read morerepair place before this and they informed me that they would have to order the part which wouldn't arrive till this Friday. So I left and came here. They were able to fix my black screen within 30 minutes. They also did it through my phone insurance so I only have to pay the deductible on my bill. The guys working here were fast, friendly, and professional.

Matt helped me through a repair. Unfortunately the repair needed a redo and he and his staff…read morehelped me as best they can with it. Even though it wasn't the perfect outcome I appreciated the communication and how it was resolved. I'd recommend this shop without hesitation.

I desperately reached out to my family and friends regarding my broken Bose headphones after I…read moredropped them, resulting in a broken hinge. I dreaded needing to replace the headphones as they are expensive. I was recommended to Steve and I could not be more grateful. He fixed my Bose headphones within 2 days at a very reasonable price. I am extremely appreciative to him and his business. I will definitely be using him going forward for any electronic needs.

I found Steve recently when in need of electronic repair and I am so fortunate. He is a trusted…read moreexpert with a mastery of technical knowledge. Fantastic customer service and wonderful personality. He is the person to go to for all your technical needs and a 100% pleasure to know and works with. Very fair prices. Feel so lucky to know him.