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    Total Wine & More

    3.8 (285 reviews)
    Closed 9:00 am - 10:00 pm
    Updated 2 months ago

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    Kevin C.

    Friendly and very knowledgeable staff. Bad enough I'm like a kid in the candy store standing in front of whiskey but spent about 20 minutes discussing flavors and brands and trying to find something new to sample with one of the employees. Then the wife turns the corner with a 12 of Widnmer Hefeweizen that we've been looking for for a while. Her twelve and my old Par and we two happy campers on the way to enjoy the weekend. We love coming here. If they ain't got it they might get it just for you. Better than BevMo IMHO

    Eduardo L.

    I had a great experience at the Pasadena Total Wine. I actually called ahead of time to make sure they had what I was looking for, and the cashier who picked up the phone was super helpful and polite (I didn't catch her name, but she made a great first impression before I even walked in). Once I got to the store, I knew I wanted a bottle of Lagavulin 16. While I was looking around the aisle, Jonathan approached me in a casual but professional way -- not pushy at all, just genuinely helpful. I mentioned that I was restocking my four decanters at home, and he did an excellent job guiding me through some options. I left with the Lagavulin I came for, plus Bar Hill Gin, Wild Turkey 8 Year, and Knob Creek Single Barrel Rye. The bourbon and rye were his recommendations, and they were perfect picks, while the gin and scotch were the bottles I had in mind already. Jonathan's product knowledge and customer service really stood out, and paired with the great service on the phone, this visit was top-notch from start to finish. I'll definitely be coming back to this location and recommending it to friends.

    Total Wine
    Rocky B.

    Love this particular location as the employees are knowledgeable and helpful. The store itself is clean, organized and well stocked with just about everything you can think of and then some. Every time I've come here I'm walking out with something new I've never even heard of. Parking is super convenient and easy as they have an attached lot.

    Carts
    Kevin C.

    Browsed around for a few different wines, beers, and other spirits. There is plenty of variety here to choose from across the world and locally too. The selection is very vast and there are also some small necessities too like bottle stoppers, cups, and other miscellaneous items that work well with the drinks. They do offer samples as well but bring your ID as they require that to sample and purchase. When you are at the register, they card everyone to make sure you are all of legal drinking age. In the back of the store is also an experience room where people can attend a course about certain wines and other interesting cultural spirit topics. Parking here is quite busy so you will have to look around for spaces in their shared parking lot.

    karina k.

    They have so much wine here and so much more like snacks and wine gift bags. The staff are always knowledgeable and friendly and helpful. Free parking in back or the street. In the heart of downtown Pasadena with all the nice stores. Beautiful area. They also have wine tastings for $20 and also classes to teach you about wines. They also had posters on what could be a good pairing situation with wines and foods.

    Italy wines
    Melissa S.

    They have a private parking lot for customers. This is a huge plus this part of town. Street parking is only an hour and is hard to find. The lot was crowded, but we still found a spot They have bathroom sin back that are clean. Samples were plentifully when we went. They were featuring hard cola and seltzer at separate tables/companies. They also had their own wine tasting for 1 cent. Wine is separated by region and then in alphabetical order. This makes it easy to locate your favorites. They had a great variety of wine in the 90-97 category and with all different price points. The cheese selection was limited. They only sell Boars Head. They do have several varieties. We bought 2. My favorite was the smoked Gouda. They are limited on the cracker selection. They had water crackers and artesian crackers. We went for the rosemary artesian crackers which went well with the cheese.

    You know what? I just found out they over charge me at Caymus too! The price I saw that day was just over $50, definitely not $69!
    yolanda

    Warning! This store is suspected of price fraud. Check your receipt every time!!! Beware! This store might be scamming you - the tag says $48, but they charge $53. When you ask for a refund, manager Liz tells you to "change your tone." I've bought wine here four times since November without being asked for ID. The Penfolds 389 looks $5 cheaper than Costco, but you actually pay $53, not $48. Mistakes happen, but when you point it out, they say you should've noticed sooner. I trusted them, so I never checked receipts until I caught this by accident. I told them it wasn't my fault, which annoyed Liz. She told me to "change your tone," so I said, "You first." She wanted to "start over," but still wouldn't refund the overcharge. When I tried to take a photo of the price tag, it was gone - Liz is efficient, I'll give her that. Where does Liz get the audacity to talk to customers like that? It's rude. They overcharge $5 per bottle, then demand you "change your tone" instead of apologizing? It feels like being back in China, where consumers are treated like "leeks" to be repeatedly harvested. I wonder, Liz, am I the first one you've told to "change your tone"? Do you always get away with this? I don't have photos from November, but when ABC checks, I hope you can prove you ask for IDs for every alcohol purchase. I urge everyone to be cautious when shopping at total wine & more. Always check your receipts and don't let them take advantage of you.

    Kimberly H.

    Private parking lot behind the building off Oak Knoll Avenue. Has not only a large selection of wine, but also a lot of people to help you find what you're looking for or need. Special thanks to David and Denise today.

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    27 days ago

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    4 months ago

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    27 days ago

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    9 months ago

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    8 months ago

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    10 days ago

    This places sucks the workers are unprofessional and it's overpriced. you're better off going somewhere else or a different location

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    2 months ago

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    21 days ago

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    9 months ago

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    9 months ago

    They have everything! I love the walk in humidor I end up spending so much time looking thru there vast selection

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    2 years ago

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    11 months ago

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    1 year ago

    Huge selection of wines. If I can't find something local, like Pims,they have hear. 00000000000

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    Page 1 of 8

    Ask the Community - Total Wine & More

    What are the hours for the tastings?

    Thursday: 4pm-8pm Friday: 4pm-8pm Saturday:12pm-5pm… Read more

    View All 4 Questions

    Review Highlights - Total Wine & More

    I came into the store almost weekly but had to curtail that because of COVID-19.

    Mentioned in 4 reviews

    Read more highlights

    Top Shelf Smoke Shop - Glass Bong

    Top Shelf Smoke Shop

    3.7(58 reviews)
    0.9 mi
    $$

    This is a good place. The staff is courteous and generally tries to answer questions. I would have…read moreliked a little more effort on the part of the clerks to answer questions I had about products but there's only so much they can do. What I really appreciate is that I bought a product and it stopped working soon after I bought it. I came in the next day and wanted an exchange. The clerk said that they were not allowed to process exchanges, they called the manager and verified, and told me to come back. I thought this was a line of BS, a delay tactic. I was not able to come back the same day, but I called the next day, the manager answered and said he would be in. I came in, the manger inspected the product, asked me some questions and processed my exchange. The manager was real chill. We verified that the exchanged item worked and I left satisfied, no BS. That's great service.

    ‼GREAT SELECTION OF VAPES‼…read more BUT PROFILING IS NOT NICE! REVERSE LAYUP! BACKWARD VETTING PROCESSES! This was the second time they treated me like the Police and asked me if I was a lawyer for the second time while actually having to be in Pasadena for court. I respect the Vetting process for the vapes. But, being reverse profiled?! My second time visiting this place both times asked if I was a lawyer as well as a marine the first time. Then said they only take cash then when I said I only had a credit card they asked if I mind the Tax?? Common sense! And as I pull out my phone to Apple pay with an Amex that happened to be in Ma' Dukes name... Blah blah blah hoping that getting the owner on the phone I'd get some compassion. Nope! Apparently I'm tapped and get rejected, "Sorry!"... because i get carded for ID. FOR APPLE PAY!!! In 5 minutes by transfer some money around and got the Vape that I wanted thank you!!! But don't forget, the support and business from people like me keeps your lights on! SMH.

    Photos
    Top Shelf Smoke Shop - Vape section. Come by and check it out.

    Vape section. Come by and check it out.

    Top Shelf Smoke Shop - Vape Ejuice and Vape disposables on point!

    Vape Ejuice and Vape disposables on point!

    Top Shelf Smoke Shop - We have a little of everything! Come check us out!

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    We have a little of everything! Come check us out!

    Cigars By Chivas

    Cigars By Chivas

    4.3(154 reviews)
    1.0 mi
    $$

    Cigars By Chivas is one cool place. It's classy and laid back all at once with lots of regulars who…read moreenjoy hanging out and enjoying a nice cigar here. Possible the best Cigar place in San Gabriel Valley. We popped in after dinner one night for our friend Troy's birthday. All being cigar enthusiasts. They have a nice humidor and great customer service. My only real issue is they're much pricery than any other cigar shops or cigar bars I've been too all over Greater Los Angeles. I'm all for supporting a small biz but it does make me want to limit what I purchase here. I did guy with more than a couple my first trip in. The selection is solid. I agree that the atmosphere is generally a good one as I've walked by many times over the years and seen it change a lot. They do have a private room for members and a spacious lounge area in the main area of the store. It's in a cool location, directly across from the Bucca di Beppo of Pasadena in Old Town/Old Pasadena, at the corner of De Lacey Avenue/Green Street. Parking on the street or nearby garages and lots, all paid, but a short stroll from Memorial Park Station. They do host some events here and have soft drinks for purchase as well as bottles of water. Open daily from Noon/12PM to - 11PM.

    Lavish cigars are synonymous w/ the name Cigars by Chivas! Anto's lounge in the heart of Old Town…read morePasadena is place to be! Top shelf service by Jack! Who is attentive and knowledgeable about Cigars, prices, availability and recommendations! If your looking for a staycation reset it'll only cost you the amount of the tobacco you purchase! I highly recommend Chivas! Aura Parra, of Davidoff Torcedores, is one of eight official Master Rollers on the planet. Cigars by Chivas hosted a Davidoff event where she hand rolled, pressed and stamped 300 Cigars that you could purchase. The limited edition smoke was the Robusto Real Especial 7 which was hands down a 10/10 perfect cigar. That event made this particular cigar #1 of my top ten cigar moments.

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    Cigars By Chivas - Awesome times.

    Awesome times.

    Cigars By Chivas - Oliva Series V Melanio Gran Reserve Robusto

    Oliva Series V Melanio Gran Reserve Robusto

    Cigars By Chivas

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    Captain Tobacco - Dream Big MAR2025

    Captain Tobacco

    3.5(36 reviews)
    2.0 mi
    $$

    I'm not a tobacco user but I am a gambler. I stopped by to purchase our office pool Lottery tickets…read morefrom this small store. The owner was very nice and kind and we spoke a bit about the Lottery prizes while he took care of the transactions.

    So far in my experience these people have bad attitude and bad customer service. I tried contacting…read morethe owner via email and never got a response (what a surprise!). Then I called in the store and talked to an employee who said Eddie, the owner, was not around and she didn't know when he'd be in. She said she could take my number and have him call me back. Great. I gave her my number and asked her to repeat it back. She got it completely wrong beginning with area code. When I said that, she then handed me off to another girl. Just like that, without saying a word. No explanation or apology. Just giggling. When this second person asked what I needed I said no I would rather speak to the owner. Again I was given the runaround about him not ever being around. She said she would pass my message along. At this point I was tired of these immature games by these two girls and declined to give my number. I said I didn't trust they would pass this along. Then she said fine, have a good day! It was pretty clear she enjoyed not being helpful and being rude. Congratulations Eddie! You have two immature employees who run your business like a game while you're apparently never there. Maybe answer your business email and make it easier for customers to contact you, so people can speak directly instead via yelp.

    Photos
    Captain Tobacco
    Captain Tobacco - Casa Blanca

    Casa Blanca

    Captain Tobacco - The right wall of our humidor filled with Arturo Fuente and cigarillos

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    The right wall of our humidor filled with Arturo Fuente and cigarillos

    Total Wine & More - beer_and_wine - Updated May 2026

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