With Covid still looming convenient places to get testing can sometimes be a chore. Well look no…read morefurther! CovX labs is the place to go! Easily accessible in the North Hollywood area, it was so easy to get my testing needs met! Cameron was not only knowledgeable and helpful, but super friendly and you can just see the passion in his eyes! He was listing all of the great things they plan to do here! I sure hope this place succeeds because it would be so amazing to have a place like this in our little neighborhood!

I really appreciate how streamlined and efficient this location is. I was able to obtain my results…read morewithin 30 minutes. If you're in a pinch to get results, I highly recommend this place. They accept cash and most insurances, Cameron put me at ease and was able to swab me then and there. He was so nice and gentle, I always hate when they jam the swab in there. I didn't even sneeze this time! Excited about all the different types of testing they'll be doing soon! It's always good to know your status and I'm really happy with the service and facility.

I have been to this particular Laboratory few times over the years, However, this past 2 years I…read morehave been going to this lab a little more frequently than I used to. Nothing major or serious, just need to do blood count/drawn to maintain good health. Especially when you get to be a certain age. Yesterday, I went in at 4pm knowing that the last blood drawn was at 4:30pm and 30 minutes before their closing time. Whenever I have gone to this facility, I have NEVER had any bad, problems or issues with the staff. Whether it was dropping off a sample of urine/stool or drawing blood. Rosario drew my blood in less than 60 seconds. They are quick to admit, sign up is fast, quick like a morning/evening breeze, staff are very friendly, professional and helpful. By the time you want to sit down, they already text you and call your name to go in and get the work done. No complaints whatsoever. Bonus: close to my home!:-) Lab is BIG, CLEAN, with nice large windows and very bright inside. They are also quick to update your my chart/file by submitting your information on line. As we all know, certain responsibilities come with it. I need to pay $30 out of pocket for my copay. The remaining balance is handled by my insurance company. They have 2 bathrooms for men and for women with two stalls. Clean and sanitized. Underground parking with plenty of spaces and 2 elevators. That's all for now until my next visit. Thank you UCLA, and employees of the laboratory!!

Busy mornings they're usually fully staffed. The phlebotomists are all great and I'm a hard stick…read morewith tiny veins, developed scar tissue because of only being able to use one arm for draw yet they manage to draw blood successfully every time. Their waiting room is big but there's also another waiting area outside the door (for another UCLA clinic) however if the waiting room for the lab is at capacity there are more seats outside. Parking lot can be a challenge. Limited parking can get full pretty quickly. There are usually parking attendants to guide you or let you know there's no spots left.

Free STD/STI and HIV testing and treatment if needed. Appointments are required to be seen, but you…read morecan wait it out an usually spend no more than a hour or two in and out with or without an appointment which is the same as AHF Wellness center in East Hollywood. The staff, nurses and doctor are all very personable and professional and don't give you any run arounds. They did offer more services here, but have sort of revamped to a testing/treatment only center as a lot of free clinics have in the past year or so. You'll get your results emailed and posted on their healthcare sight for your eyes and your physician's only through your account upon signing up. If you have an appointment arrive early and you'll be out in no time especially on a slower day, which varies week to week. If you walk-in and can't be seen right away, they can try to fit you in later in the day or hopefully schedule something in the same week. Your first visit you'll encounter some invasive questions about your personal, psychological and sexual life, which is very standard. Always try to be open and upfront as possibly especially if you're nervous so they can help better assist you and vice versa. Sex is nothing to be ashamed of and knowing you status is one of the most responsible thing you can do. You're in good hand here.

Ugh who ever is answering the phone needs to go so rude I had to hang up, and then my bf called and…read moremakes you feel like you are bothering them like what? You are not there for free they are paying you!! Lord pls get who ever is answering the phone out now!! People call to get help not to feel like you are not worthy of the help offered by them

I had a great experience at Quest on Alameda! Even though I wasn't able to make an appointment due…read moreto availability, I came in as a walk-in and was placed on the standby list. Yes, I had to wait a little (as expected), but it was worth it. Rosa, my phlebotomist, was extremely quick, professional, and kind. I'm so thankful for her and the whole Burbank Alameda team--they made the experience smooth and stress-free! Oh, and just a tip--there isn't any front desk staff here. Instead, there are three kiosks where you simply scan your driver's license and upload your insurance. It was extremely easy and made the check-in process very straightforward.

If you have an extra hour or two (or four, five or six!) to get a 5-minute blood draw procedure…read morethen Quest is the place for you! The wait times are simply UNBELIEVABLE. The people who own Quest must be wildly out of touch to think that this kind of dysfunction is appropriate. Here are a few survival tips: 1. Make an appointment. That way you might only maybe wait 1-2 hours. Yes, seriously. 2. Get up and stretch every half hour or your back will ache like hell. 3. Bring water. Whatever you do, do NOT get up and leave to get water and return in 5 minutes because if inexplicably call your name while you're not in the room, you will lose your place in line and .... they.... do ... not ..... care. 4. Bring snacks or be prepared for your blood sugar to take dive in about hour 3 of the marathon wait. 5. Be nice to the poor, overworked, abused staff who are getting hit from all sides. That is if you actually see them. The "reception" desk is closed and you handle checkin courtesy of some ipad looking things at the front. All jokes aside, this is NOT how healthCARE should be. It is so incredibly sad that Quest thinks that their patients have NOTHING BETTER to do and have no concept of CARING for their patients - most of whom are sick, and some are scared and stressed and Quest just adds to the misery. It's shocking they would let a company function like this. Saying that, the staff did their best and with such a horrible working environment, I'm impressed with their decorum. I want to make it crystal clear that the person who took my blood was friendly and efficient. The woman who came out about every 20-30 minutes to explain to everyone they would be there for hours was pleasant enough. It's the whole concept of Quest's customer service that needs a full blown overhaul, not the people. They were doing the best they could under pretty tough circumstances. THIS PLACE IS REALLY OUT OF SYNC WITH THE NOTION OF CARING FOR THEIR PATIENTS. SAD!

MAKE AN APPOINTMENT ONLINE!! Highly recommended because walk-ins are unpredictable. There is a…read moreparking structure right below the building. It is $2/15min and max of $15 i think for parking. The building does not validate. The people who sit at the front will tell you to use the self check-in kiosk instead of helping you. Once you check-in, your name will show up on the TV. I went in for blood work and it seemed like they were under staffed. There were about 5 people ahead of me and I had a reservation for 11am. I arrived about 1015am and was seen not too long after. This location isnt my normal one. This was the only one that had availability for the time frame that I needed. As soon as I got situated in the station, they had me verify my information and they were quick to draw my blood. She was nice and apologized for the wait.

I am a medical worker myself but never met rude workers like them. Before this was my favorite…read morelocation but after staff change, I will never ever go there. OMG this is the first time I face behavior like thin in my whole career. I did not say anything to them but shame on them!

This is probably the best Quest location in the valley, as far as I'm concerned. This is the second…read moretime I've had bloodwork done here and the staff I've worked with are so kind, with a great level of attention to detail. As a nurse, I know what to look for and appreciate when you can tell someone actually cares about their work. I can't remember who helped me last time (though I think she was in the first cubby on the right, sometime last year), but I was having around 20 vials of blood drawn including some very specialized labs, & she took her time ensuring she had all the right tubes for the right labs, as well as enough of them. She also found a billing error in my chart, which she facilitated the correction of. As far as I know, she did not have to do that; it was above and beyond. Today I had my blood drawn by Jamus (I think that's what his name tag said, I'm sorry if I misremembered!) and he got more than he bargained for when he asked me how my weekend was and my response was "rough." But instead of shying away from what could've been an awkward conversation, we had a laugh, and he asked me what happened. He was very sweet to listen & sympathize with me, especially as a fellow pet parent. He didn't have to do that either! He was also very gentle with the blood draw & let me know before I left how long the labs were expected to take to process. This location is also not overly crowded, and they do have a parking structure, though they unfortunately don't validate. I was able to find street parking today but I don't remember it being as expensive as the parking for the Quest locations in Burbank near the hospital. I'll be coming back here next time I need bloodwork done that I can't get drawn at my doctor's office. Thank you!!!

One of the best quest locations! I only ever go to this location. I always make an appointment a…read moreweek before online and the day of my appointment checking in is soooo easy. I'm always in and out in about 10 minutes total. The nurses/ workers are also sooo friendly and always provide excellent customer service. They always answer any questions and I've never had a bad experience here. Nor have i ever had an issue with them poking me and not finding my veins. For test results, i use the quest app and they post them there for me to see which i think is amazing. Theres parking in the lot but you do have to pay. I always just park on the street. Only reason for giving 4 stars instead of 5 is because sometimes it gets kind of musty in the waiting room if there's a lot of people.

No more staffs at the counter. They only use the kiosks to check in your appointment or walk in…read morerequest. Very user friendly. You will be asked to scan your driver license & indicate at the kiosks. TV screen shows the order of people checked in & walk in standby orders.

Please make an appointment! I made an appointment for Saturday morning and was in and out in 10…read moreminutes. The waiting room was full, which is pretty common at most quests, so if you can make an appointment, PLEASE do it to be safe and save time. Some people come here and will wait all day to be seen but will be turned away because appointments take priority. I've been to many quests but this was by far the most pleasant experience I've ever had. The staff is really friendly and I had my blood drawn by the nicest man. I'll be coming to this location from now on if I ever need a blood test.

Highly recommend!! These women are beyond wonderful. I'm so grateful for their kindness and…read morepatience. Thank you for taking such good care of me.

I called this facility yesterday and was told that they don't make advance appointments but they…read moreare open until 4 PM. Today I went there and arrived at 3:40 PM. Rang and rang the doorbell and eventually a woman came out to the street and told me the person who draws blood had gone home for the day. I asked what the deal was since I had been told the day before they were open until 4 PM - - I asked do they just draw blood when they feel like it? - - Did the person who draws blood just go home because she felt like it? The woman who had come out to talk to me was upset and apologetic but said basically yes, they just go home if they feel like it. No way to do business. Don't waste your time coming here.

Kevin was absolutely swamped and was running the place alone but he kept his cool and was able to…read moreget through a decent amount of people while I was there. Pretty easy system of using QR codes to register etc. overall I had a great experience.

They lost my results; their portal doesn't work. One person working inside so be prepared to wait…read more Waste of money. Go elsewhere or be prepared to have to re-test. Fingers crossed this isn't a scam

What kind of business is this??? I tried 3 times (different…read moreparts of the day) and could not get a "real" person on the phone! I can I trust them?

I had two thermography with Dr Galina , apart, to follow up on my health status. I have done…read moreafterwards few more at other centers, recommended by friends and very popular too. The outcome and findings of dr Galina you will not find elsewhere. Her clinical findings are very essential especially when one is doing it for preventive, and more essential if it is a follow up for an existing clinical status. The essence of her practice is that she performs the Thermography coupled with 3D Ultrasound. Thank you Dr Galina , You are a Star .