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    Quest Diagnostics

    2.8 (171 reviews)
    Closed 6:30 am - 5:00 pm
    Updated over 3 months ago

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    Entrance to have your Blood work up
    Rodolfo D.

    Peaceful relax environment I had to enter it twice on kiosk Clean neat and not crowded as it usually is before

    Kim K.

    What a F'ing JOKE!! Came in as a walk in, which I have done a thousand times before. No humans to communicate with now. First available was 11:10. Almost a 2 hour wait with 3 people waiting. Whatever, I need to have bloodwork and I'm not fasting again. Fast-forward one hour. Technician keeps coming out calling names that clearly aren't here. She asks the 3 of us who have been patiently waiting if we checked in. We said yes. We are walk-ins. The other guy sitting here had a 10:50. I saw on the screen a list of standby names. Those people weren't here either, but curious how one gets in that list. So when the tech came out again I asked. She said when I checked in they give you a next available time . If that time doesn't work, you can choose more options. There is where they give the option as a standby. WHO WOULD KNOW THAT?! I'm being given the next available time.. Why would there be an earlier time available? Ugh!! So can I change my now appt to standby? NO!! ARE YOU KIDDING ME?! So I'm just sitting here while they do what?! Waiting for my inflated next available time?! This is a joke!

    David R.

    Question diagnostics has gotten rid of any flexibility and humanity any the care they provide. This is the case at every one of their locations. If you can avoid using quest I would highly recommend it. They provide no flexibility for walk ins or for coming in early in hopes to expedite the process. Avoid at all costs

    Bruising proof mmediately after I got home from bloodwork.

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    3 months ago

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    Quest Support

    Thank you for your review, Cassandra!

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    2 months ago

    Busy Saturday morning with over 100 patients with appointments and only three people are working. Shame on you Quest administration.

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    6 months ago

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    7 months ago

    Boom your appointment online ahead of time or you're going to wait for hours. Once they call your name, though, they're fast.

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    1 year ago

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    10 months ago

    Good luck getting in. Literally nobody in the waiting room 2 hours! They are so incredibly rude.

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    5 years ago

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    Quest Support

    Thank you for sharing this feedback, Jenny!

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    2 years ago

    I was at quest on 9.16.24 was extremely satisfied my quick in and out time overall 10min .place is clean stuff was friendly

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    Page 1 of 5

    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    I came to this clinic for the first time and I got a wonderful specialist her name is ANAHID!!!!

    Mentioned in 6 reviews

    Read more highlights

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    UCLA Health Burbank Laboratory

    UCLA Health Burbank Laboratory

    (21 reviews)

    I have been to this particular Laboratory few times over the years, However, this past 2 years I…read morehave been going to this lab a little more frequently than I used to. Nothing major or serious, just need to do blood count/drawn to maintain good health. Especially when you get to be a certain age. Yesterday, I went in at 4pm knowing that the last blood drawn was at 4:30pm and 30 minutes before their closing time. Whenever I have gone to this facility, I have NEVER had any bad, problems or issues with the staff. Whether it was dropping off a sample of urine/stool or drawing blood. Rosario drew my blood in less than 60 seconds. They are quick to admit, sign up is fast, quick like a morning/evening breeze, staff are very friendly, professional and helpful. By the time you want to sit down, they already text you and call your name to go in and get the work done. No complaints whatsoever. Bonus: close to my home!:-) Lab is BIG, CLEAN, with nice large windows and very bright inside. They are also quick to update your my chart/file by submitting your information on line. As we all know, certain responsibilities come with it. I need to pay $30 out of pocket for my copay. The remaining balance is handled by my insurance company. They have 2 bathrooms for men and for women with two stalls. Clean and sanitized. Underground parking with plenty of spaces and 2 elevators. That's all for now until my next visit. Thank you UCLA, and employees of the laboratory!!

    Busy mornings they're usually fully staffed. The phlebotomists are all great and I'm a hard stick…read morewith tiny veins, developed scar tissue because of only being able to use one arm for draw yet they manage to draw blood successfully every time. Their waiting room is big but there's also another waiting area outside the door (for another UCLA clinic) however if the waiting room for the lab is at capacity there are more seats outside. Parking lot can be a challenge. Limited parking can get full pretty quickly. There are usually parking attendants to guide you or let you know there's no spots left.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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