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Total Property Maintenance Group-TPMG

5.0 (1 review)
Closed • 7:00 am - 8:00 pm

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1-800 Water Damage

1-800 Water Damage

(16 reviews)

I'm not even sure where to begin. About two weeks ago, I had a water leak in our master bathroom…read more As you can imagine, the damage to the house was significant. Since the home is only two years old, I didn't feel comfortable trusting just anyone with the repairs. After looking into several options, we contacted a company called 1800 Water Damage. We wanted the work done quickly before any mold could develop. Even though it was a Sunday, which I thought might make things difficult, the owner, Eddie, came out right away. After meeting him, I decided to move forward with their company. They immediately began a full drying process in all the affected areas. After three days, they confirmed everything was completely dry through testing and then proceeded with the repairs. The entire process was completed much faster than I expected. Thanks to Eddie, everything was handled professionally and to my complete satisfaction. I truly appreciate the quality of work and service I received. Hopefully, I won't have to deal with something like this again, but if I ever do, I will definitely reach out to 1800 Water Damage and ask for Eddie owner. Highly recommended.

I had a water leak in my garage and dining room, and it was extremely stressful at first. From the…read moremoment I contacted 1-800 Water Damage, Eddie and his team responded immediately. They showed up quickly, assessed the situation thoroughly, and reassured me that everything would be handled properly and without hassle. Eddie was incredibly responsive to all my questions and concerns. He took the time to explain the process clearly and made sure I felt comfortable every step of the way. What really stood out was that I didn't even have to deal with the insurance claim myself -- they handled the entire process, which removed a huge burden during an already stressful time. The team was professional, punctual, and respectful of my home. They arrived on time every day, kept the work area clean, and made sure everything was organized before leaving. They were courteous, accommodating, and truly went above and beyond to make this experience as smooth as possible. Water damage is never easy to deal with, but they made the entire process simple and manageable. I highly recommend them to anyone dealing with water damage issues.

NYTDR - New York Total Damage Restoration - Kitchen

NYTDR - New York Total Damage Restoration

(30 reviews)

Flatiron

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

The NYTDR team was amazing. They were very supportive after a flood in my building destroyed my…read morebathroom. They took me through every step of the process, and were always available to answer my questions. Quana George, who was the project manager was extremely helpful in answering all my questions the same day by text or email, and made the entire process much easier. Perry, Michael, Noy, and the entire team were a pleasure to work with. My new bathroom is beautiful and the quality of their work is fantastic. Thanks NYTDR.

ServiceMaster Cleaning & Restoration Services - Hackensack

ServiceMaster Cleaning & Restoration Services - Hackensack

(2 reviews)

Service Master did an outstanding job in my bathroom. I had a leak from my upstairs neighbors. I…read morecalled my insurance co and they got in touch with Service Master that same evening Service Master called me and were at my apt, the very next morning at 9am with a large humidifier and a large fan. They did a test for water and sure enough there was water. They cuts 2 holes in the soffit and checked for mold and lucky for me there were none. However, Service Master didn't want to chance it so thy treated it with a mold resistant just to make sure. That's what I call going above and beyond. They came everyday to take readings and on the 3rd day it was dry. Then they spackle and sanded two days in a row. They cleaned my bathroom each time they were here you could not even tell any sanding was done that's how clean they left it. Today they pained and what a fantastic job they did. I highly recommend them. You will not be disappointed. Kudos SERVICEMASTER****

My basement flooded a few months ago and I had no choice but to call this company, as it was the…read moreonly one in the area contracted with my insurance company. I missed my daughter's birthday while waiting for them to come on an "emergency clean-up." Needless to say, they never came that night. They came 24 hours later. Once they finally arrived, I was not provided with a written estimate, only a verbal one. After which, I was charged double the amount they stated. The service itself was terrible and after everything, they left a mess, which they refused to clean up, even after I called to complain. I am in the process of hiring someone else to clean up their mess. According to my contractor, they did not even complete the job they came to do. They should have cut the walls higher up and after they left, the walls were still soaking wet! When I called them back, they came and told me there was nothing else they could do. Long story short, I was overcharged for a horrible and incomplete job done. I am even surprised that my insurance company recommended such a horrible company. Steer clear of Service Master Clean in Lodi, NJ.

Total Property Maintenance Group-TPMG - damagerestoration - Updated May 2026

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