1. Total Clean

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Orinda, CA

Total Clean

4.3 (52 reviews)
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Services - Total Clean

Deep cleaning

Maid services

Move-in or move-out cleaning

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12 years ago

Just to clarify- there was no error. This post is about Total Clean in Moraga.

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Ask the Community - Total Clean

Review Highlights - Total Clean

“Angela & Gabriela from Total Clean work with me & meet my requests with no hesitation.”

Mentioned in 6 reviews

Read more highlights

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Maidly

Maidly

(288 reviews)

I engaged Maidly to perform a deep cleaning, and they did a great job. I've lived in my apartment…read morefor nine years and had not done a deep cleaning since I moved in, so there was a lot of grime in some spots. But they were up to the challenge. Communication via Yelp was quick and concise, though there was something of a language barrier with the workers who arrived to do the work. Translation app solved that problem. Overall, a good value for the money; would use again!

I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

Post Construction Cleaning Pros - apartment bathroom

Post Construction Cleaning Pros

(63 reviews)

SoMa

A bit pricey, but worth every penny…read more I'll admit, while I try to keep a clean place, with 4 animals and a full time job, stuff gets missed...so I usually pay for a "deep clean" once a year. This place gave the absolute best "deep clean" I've ever had. So much so, that my wife and I are considering regular/maintenance cleanings here. The first time we've ever. ...and not only were the cleaning staff professional/friendly/incredible, but the support staff (thanks Dina) were also amazing. Sincerely, absolutely excellent.

Service Requested. We requested for a post construction cleaning since we are at the end of the…read moreconstruction. For cleaning of a 3000sqft place, PCS quoted 25-35 man hours at a cost of $1000-$2000 for interior deep clean which includes removing debris, ridding of construction dust, sawdust, cleaning inside/outside of cabinets/closets, cleaning walls, inside/outside of lighting fixtures, ceilings, appliances, and other general cleaning of kitchen, and bathrooms. General cleaning included general sanitation of bathrooms, clean showers, sinks, polishing counters and faucets. Vacuuming, Sweeping and Moping. For setting up the service, PCS was responsive and gave detail descriptions. It felt like PCS thoroughly listened to our concerns and touted their experiences. So we had setup a cleaning around 10 days hence. On the day of the service 4 team members arrived for cleaning within the one hour window that was described. Unfortunately, they were wholly unprepared. The team only brought microfiber towels and a vacuum. They did not even bring a garbage bag. They picked up a half filled garbage bag and asked to use it and said they can just reuse it the whole day as they dumped all the debris into the dumpster we had setup outside. This should have been an obvious red flag! Then even though I had spent many emails and phone calls describing the scope of the work to the back office, none of the notes were captured and the team asked me for non-stop instructions and clarifications for 2 hours at the beginning of the day until I have to leave. Quality. Extremely Dissatisfy! I normally paid my normal cleaning team $200 for a team of 3 to clean a 2500sqft house. It takes them 1.5 hours (1.5*3 =4.5 man hours) They get all the bathrooms, kitchen and floors sparkling clean and dustless. So for 20 man hours, I had expected at minimal the same cleanliness and beyond since they charged me a little south of 25 hours. Nope! PCS team for the very costly 25 hours accomplished 1. Removing some garbage, 2. Removing some plastic off the windows, 3. Rough cleaning of some bathrooms, 4. Vacuum up some dust off the protective floor covering, and 5. Dusted the two kitchen sinks. I am extremely disappointed as I distinctly expected the walls to be dusted, floors to be cleaned and floor polish to be applied, and none of it was done. Communication. As I stated, the initial communications were good when they wanted to make a sale. After their extremely unprofessional job, PCS became extremely curt and uncommunicative. I had reached to them to give the feedback. They had sent another team of 2 for 4 hours to do what they can, but they were only able to clean one room at that time. Then they tried to blame us for dirtying the place the cleaned. It's just not true since they didn't remove the construction paper protecting the hardwood floors. How could they have possibly mop the floors.

BerryClean - Studio

BerryClean

(54 reviews)

Jack London Square

I just had my first experience with BerryClean. It's been very impressive from…read morestart to finish. Many thanks to Carol, Abigail, and Lucia for saving me hours on a job I would have done poorly I needed a deep clean of a long-neglected unit at the back of the property that was being used for storage, sort of like a glorified tool shed to which the outside had started to invade. Getting a quote via text was easy, and they were able to schedule me a few days out. I texted occasionally with questions that came up and they always got back to me within 30 minutes. For the day of the job: they had a cancellation and offered to bump up my appointment, which was great. Carol, Abigail, and Lucia showed up on time and were very friendly. Honestly I was embarrassed to show them the condition of the unit, but they got right to work and are obviously extremely skilled, as this was a very tough job. I was really pleased not only with how thoroughly they cleaned it, but also how efficiently. I also opted for a deep clean of an area rug, which looks very good now. After this experience, I'm planning to hire BerryClean to clean the rest of the rugs, as well as a deep clean of my home when the time comes. I didn't do too much price comparison, but this is really hard work, and the quote seemed fair to me. It's not the type of work you want to cut corners on. Great customer service was the icing on the cake.

I had a standard cleaning done with baseboards added…read more The cleaning itself was 4 stars. There were a couple areas left untouched (entryway table and above the fridge) and a broken candlestick. I understand mistakes happen, but it was not reported, just propped up to hide that it was broken. I reported the issue and a service rep got back to me and ending up giving me a small refund of $40. Despite these issues, I was still planning to give them another try. Fast forwards several weeks, I received a text message about a promo and decided to move forward with booking, with a willingness to commit to several cleanings with this company. I was told that I had been scheduled and confirmed, only for 10 min later to receive another message stating "After reviewing availability and internal guidelines, we're not able to move forward with this promotion." I asked if this was because of my feedback from my initial appointment and received no response. I then decided to try calling and it was at the time I realized that I was blocked. I find this very weird and unprofessional, and thusly would not recommend their services.

Total Clean - homecleaning - Updated October 2026

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