Dolores, Lupita, and Lisseth from Team 5 continue to deliver fantastic, incredibly thorough cleaning with every visit. They leave our entire home absolutely spotless and achieve a level of deep cleaning that no other service has ever matched. Jana and the team are always great to communicate with. They seamlessly accommodate our family's routines and our preference for products free of harsh chemicals. They also add such a cute touch by neatly arranging our daughter's room in the most adorable way. The excellent quality combined with strong value makes them stand out. We've tried other services, and EH Clean with Team 5 is truly in a league of their own. Highly recommend! read more

I just wanted to update my review on EH Clean. I have been using Jana's service for many years now thru 3 different homes and I trust nobody else with my house cleaning. This last year we have had the pleasure of having Aliz and Yareli consistently for every cleaning and we are happy with their service. The house is always clean and everything so thought out from the folding of the paper napkins, toilet paper, and the way the beds are made. Truly top notch service at a really good price and consistent reliable schedule. I highly recommend. read more

I had Lisette and Dolores clean our house yesterday. They were very friendly, efficient, and thorough in three cleaning!

We've used EHC for a few years and couldn't be happier. As a household with two working parents we are very grateful to have them help us keep things together! Patricia is such an amazing and nice person who has worked with us since the start. Thank you! read more

One of their drivers ran a stop sign, and almost hit me in Concord, California then proceeded to act like I was in the wrong. This review is to get the manager's attention. Please give your employees that are driving your company vehicles, better training, and tell them that what they do is a reflection of the company. read more

The house is always spotless and smells great! They clean where and what I asked them to.

For Christmas, we gifted our daughter and her husband residential housecleaning services by EH Clean. Jana was very accommodating and we were able to schedule with less than 2 weeks notice. Timing was perfect as spring is just around the corner and the house is now spic and span! Team 5 comprised of Lisseth and Dolores (love the personalized aprons) arrived promptly at their scheduled time. Their supervisor, Gloria arrived shortly thereafter to introduce herself and to go over protocol. Both Lisseth and Dolores were exemplary and far exceeded our expectations! They cleaned/dusted areas that other cleaners never touched. We were very impressed with their cleaning and attention to details. Their work was exemplary! Most importantly, they were both very respectful and understanding. They wore booties and understood the request to use eco-friendly products that my daughter provided. We're very happy with their cleaning and highly recommend EH Clean. Looking forward to the next cleaning service. read more

I have been using EH Clean for a few years and have never been happier. They are extremely thorough, and I have been very happy with the high quality of their services. Very great communication and professional group of people. read more

Do not use this cleaning company. They broke items in my house and ruined my bathroom floors by using toilet bowl cleaner to clean the them. They took no responsibility for it and I had to spend $1,000 to fix my floors. They don't always have the same crew and when they have a replacement person come in they are not trained well and do not speak English so you cannot communicate what you need done on your home. Do not hire!!! read more

I have been using EH Clean for over 2 years and the cleaning team we have are just the best! They clean our house the way we have asked....they are efficient in their time and are the nicest as well. Definitely worth the cost.....Pleased to recommend them to all my friends. They even have staff to do odds and ends in the house as well.....very solid business. read more

Team 2 did a great job cleaning our house and considering how much they accomplished, they finished in around two hours. I highly recommend this team. read more

We have had EH Clean's team 6 clean our house numerous times. They are a friendly, hard-working team that consistently does a high-quality job. Very happy with their service! read more

I've been with EH Cleaning monthly for over 2 years now... they are professional, very reliable, flexible and the ladies are good in their work. in addition, if you need to communicate with the management for any reason... they will reply within 24 hrs. and no robots!!! read more

The EHC team has been cleaning my home for some months now and I have to say that they are the best cleaning service I have ever used. I am so impressed with their thorough service. The ladies are always on time and so polite. I couldn't be happier. Diane J. read more

I don't think I can say enough bad things about this place. Apparently, they have enough friends and family to give them an impenetrable high rating online. At any rate, here goes. So, as was suggested on the side of one of their three cars parked on my street, I reached out via text. I was planning on posting the entire thread here because of its hilariously comical elements, but I can summarize it much easier by telling you that EH Cleaners deletes any text threads older than an hour or two. So, every 3rd or 4th text gets a "Who's this?" or something to that effect, and the whole thing starts all over again. Hilarious. After a week and a half of this, on the eve of my alleged appointment, I verified the appointment. She once again acted like we HADN'T been speaking for over a week and said that I wasn't on the schedule but, she could have someone come between 1030-1200. SO, at 1215, I texted to get an ETA and got a sassy reply with a NEW window of 1100-1300. I told her that's not what she said, she argued with me. I repeated that I ONLY asked for an ETA and got no reply. At 1235, I got a text saying they were here.  Two hours later, my oven door was broken, my floor was still sticky, my toilet was still dirty, and they were on the phone demanding payment while implying the whole trainwreck was my fault. It was a horrible experience and a waste of $160. read more

We have been using EH Clean for over 10 years. They have done a great job, responsive to our needs, reliable, thorough and courteous.

BEWARE!!!! As others have said, there is no recourse when things are damaged. And yes, Jana comes across as very professional and is all sweetness and light until there is an issue. After one of her obviously untrained people took a scouring pad to my stove top, resulting in irreversible scratches, and another actually drove over some wood pieces in our driveway that were way out of the way, damaging a few of them beyond use, as they were cut to exact measurements, Jana acted like it was no big deal and refused to even come to my house to inspect the damage. Very poor business practices to say the least! And then she expected me to pay her anyway, which didn't happen! If I could give minus stars I would. read more

The team does a fantastic job. We love that the team is backed by a company that provides support and backup, re-scheduling and can add services as needed (fridge clean, windows, etc.). The cleaning staff are top-notch but having them backed by a professional company makes it an even more valuable service. A++ and highly recommended. read more

I didn't use this company, but I can tell you this after they had cleaned my neighbors place. They illegally dumped their chemicals in our dumpster. That in my mind is not professional. And im not talking a couple things either. read more

EH Clean has cleaned our houses for over a decade. I was very skeptical about using a "service" rather than word of mouth but EH Clean was , without a question, the right call. Super kind people, ALWAYS on time and efficient, great value and the workmanship was superior. If our thinking about it, you can stop searching EH Clean is the real deal. Good luck in life and Be Happy. read more

The cleaning team arrived early / promptly, very efficient and attentive to detail, excellent job cleaning even though we hadn't really prepped the house much - feels like we just moved in! Super appreciate their work, since we just had our second child and it's been hard to keep up with everything! Highly recommend. read more

Eh Clean did a great job cleaning our clients post installed windows. Frames, glass (inside & out), and all the screens. Great job team! Looking forward to working with you again. read more

So I found this place on google and I went to the website and requested an estimate unfortunately I ended up in an ambulance to the hospital because I was having a miscarriage clearly not planned. On this same day hours Later I check my phone and I see I have a voice mail from Jane Alexandrou saying she's at my home. I called her and let her know I apologize I am not home I am in the hospital. She had an attitude and I can understand her frustration but I was in the hospital alone dealing with my situation. I later on tried to reschedule for weeks leaving text messages calling and emails today I left another email and text and got a response. The response we are fully booked I said ok I just want to know have you gotten my emails so I can book in the future her response Book with someone else. My response I sure will! If you are looking for customer service I wouldn't book with them read more

EH Clean is the best cleaning company I've ever had. I hired them to clean the entire house before we move in, and they did an absolutely excellent job with it. The crews worked hard and dedicate through every corner for over 7 hours, cleaned everything to the most detail. Their boss even came over by the end and did the final check and cleaning herself. I am more than satisfied with their work and planning to have them clean my house regularly. I would absolutely recommend EH Clean to everyone. read more

We are still using EH Clean and couldn't be happier! They are taking serious precautions to keep themselves and us safe during COVID-19. They disinfect all of their equipment before and after entering our home and wear fresh masks, shoe coverings, and gloves at each house. We have hired countless house cleaners over time and have never been 100% satisfied until hiring EH Clean. It is clean that each cleaner is trained and are held to high standards. Within the company, we've had 6-8 different cleaners over the past year because they rotate teams and fill in for one another (and we have changed our schedule) and each cleaner is excellent. read more

EH Clean is a wonderful cleaning company. They always show up on our scheduled day. Never missed a day which is very important to me. I prepare for them before they come and clear things so they can really clean. 2 girls come every time. Sometimes I see the supervisor pop in and check on things. She's great. I think her name is Noemi. I love coming home after my cleaning days. My house is always so clean and smells fantastic. Their customer service is awesome too. I can text them and they respond right away. Always go above & beyond to work with me on any rescheduling requests I have. Give them a try and see for yourself. read more

Two stars because Team 10 did a decent job 1/2 the time. I wish I had read these reviews before hiring EH Clean for biweekly cleaning. My complaints mirror much of what I've read here. Jana does a great job of selling her business. She even rearranged other clients to accommodate my day/time request. The first team did an amazing job because I had to pay more for the first time. This is typical of most cleaning companies. Unfortunately, that initial team was not available for my regular service, but Jana would send "a team just as good, if not better." Communication about the service and staff is only through Jana, and only by text. Jana was always very protective of her staff and their quality of work. This is commendable, but she would become defensive of any criticism, and always tried to find a reason that it was my fault. The cleaning team was very rude to my teenage children. I've had many cleaning services through the years and I've never witnessed such rudeness of a cleaning service. The final straw was one day when the team arrived and my daughter and I were home. I had asked my daughter to pick up her room for the cleaning service. Once, several months ago, I had the team skip her room because she has left it a mess. However, she had done a great job this time. The team came in, barely acknowledged our presence and rushed through and left.l without saying anything. I was working in my room and my daughter was outside. After they left, my daughter came in and asked me if I had told the cleaning team to skip her room. I had not. Ii looked around, and not only had they skipped my daughter's room, they had done a horrible job. All my kitchen cabinets were sticky, and it looked like they hadn't touched the floors. I texted Jana but Alexa answered instead, an hour later. Her first question over text was, "haven't they skipped the room before?" After much back and forth, I asked that the team come back that day to finish the job. No response. I finally sent a text to Jana/Alexa saying that if I didn't hear from them by a certain time, I was putting a stop payment on the check and canceling the service. I was out of the house when I finally received a reply. They were canceling my service AND wanted me to know that "Team 10 always does a great job with no complaints." My daughter called me an hour later to tell me that one woman from team 10 had rang the doorbell, told my daughter to move, then walked up the stairs into my daughter's room, spent 15 minutes cleaning, stomped down the stairs and slammed the front door. Wow. Just Wow. read more

We had a quick response to our initial query. One of the owners, Jana (pronounced Yana), was able to come that afternoon to give us an estimate. We started with a deep clean which happened today. 3 women, two cleaners and a supervisor, showed up to 8:45 am. They told us between 8 and 9, so this was fine. 2 1/2 hrs later they were done and the place shines and smells good. 4 BR 3 bath , 1,950 sq ft on two levels. Ground floor is almost all hardwood. We were thrilled. read more

After having our home cleaned by EH Clean for several months, we have moved on. Here are my issues: 1. Our home is full of natural stone and we caught them using acidic and abrasive products on our Carrara and Limestone several times after clearly telling them to use a very specific natural stone cleaner that we supplied. 2. Our house was never clean. Lights were dusty, it was never clean behind the sinks and they never once removed our sofa cushions. These are just a few of many examples. 3. Jana can have an attitude and is not shy about getting in your face. She can be aggressive and blunt. This is probably a cultural issue, but one that has no place in customer service. 4. Flexibility is not a priority. If you cancel, expect to be told that you have to pay the $100 cancellation fee that you agreed to, which is fine, other than it would be nice to have a little cooperation when it 's possible to avoid that. Ultimately, Jana screwed up and tried to blame us, her customers, for a mistake that she clearly made. She also tried to "discipline" us to make sure that "it never happens again". I guess it is more important to her to be right than successful. Jana is big about soliciting positive Yelp reviews, which is smart. Unfortunately, this didn't serve me well as her profile here does not match the service that I received. Regarding vendor's response to my review: I agree that communication is important, and that is the issue here. We didn't cancel at the last minute, we canceled 68 hours in advance. We had every expectation that we would have to pay the fee as we agreed in the contract. What I cannot tolerate is being blamed for your misunderstanding of our clear intent to cancel, then trying to discipline us by asserting that you will enforce your cancellation fee. We canceled, you sent your staff anyway, that's your mistake. Even if it were ours, charge us the $100 and move on. Don't try to blame your customer as you complain about how you were "not happy" about the inconvenience caused by your failure to understand a clear request. We also repeatedly asked your staff *not* to use Fabuloso on our natural stone. We caught them using it on a very delicate Limestone floor. That this is happening should concern you; not as much for our expensive floors, but perhaps for your E&O policy. read more

Yana is unprofessional in every aspect. I have never experienced such an unethical business owner in my entire life. Jana assured me she does not change cleaners, I would have two people assigned to clean my 3,600 square foot home every two weeks. She assured me they would speak ENGLISH. Every appointment included a new person that did not speak English. Jana would show up to the home unannounced, park in my driveway blocking my car, leaking oil form her range rover, walk through the door, in personal rooms that were closed off without permission or identifying herself. Yes, she would see me in a room and walk by as if I was not there. Yes, in my own home. I did not appreciate the way she talked to her employees especially in front of a client. I finally gave up when she assigned a new woman to clean my home and instructed her to clean it for free to make sure she was a good candidate. It is illegal for Jana to have someone clean my 3,600 square foot home for free. Within an hour the woman gave up and left my home. Jana left with the woman and had another lady call me to say that something came up and the one worker would stay until 8p to finish cleaning. Cleaning should only take four hours not eight hours. The other worker stayed until 8:30p, I gave her a huge tip and kindly explained that I would no longer be working with EH Clean. The Better Business Bureau has many complaints. Ever wonder why they use a PO Box and don't have a physical address? Do your research. Jana has changed the name of this business several times. WARNING TO ALL, do your research. Do not let anybody come in your home with your family. read more

After being spammed by her for months even after asking to be removed, I finally was ready to get estimates. I emailed her with a request to CALL me and not email me. 5 Minutes later I got an email from her. In the email she basically said that its everyone elses fault that they "waste" (Paraphrase, my word, not hers) their time. To put it exactly she said: "we send out our follow up emails till we hear back from those who requested our estimate. Service Magic now Home Advisor sent me your request to be contacted so that's what we have done. Trust me the last thing I want to do it spam people. I wish people would be more straight forward and return our first email whether they are interested in our services or not. It would save us so much time. I'm already out of the office till Wednesday night, it's my birthday weekend and I will not be working so please send me your address and desired time to meet. I can meet you Thursday afternoon or evening, Friday middle of the day or Saturday 2-3pm." I want every business owner to pay attention here....this is EXACTLY how to NOT get my business. Appear condescending and blame the customer .. who is going to give you money .. for you being overbearing in your email tactics. Jana...you will never get my business....I posted the full correspondence between you and I on my facebook page with 200+ friends who have seen it. I am posting it here on Yelp.....where THOUSANDS more will see it. I am trained in the Dale Carnegie art of customer service...if you would like to learn, I would be willing to teach you...for a fee...but take this FREE advice....this is not how to win friends and influence people. read more

In the beginning the owner was the one doing the cleaning - Excellent! Once they expanded (got BIGGER) and started to hire ppl the service began to slip - they have a team of 3-5 ppl in your home to cut the time in half - Many of them don't really care, and there have been times they were on their phones or eating on the job. (how do I know) I have cameras inside my home. They have gotten expensive so they can cover their over head! read more

I brought Jana and her team in to clean our home once a month or as needed. I was so impressed with Jana's professionalism from the initial interview. She brought a binder with reviews, BBB, Angie's List etc. and it didn't end there... Every team of cleaners is very well trained and detail oriented. I highly recommend her. read more

This agency has been both professional and thorough, while offering an competitive price for me and my husband. I couldn't be more pleased with service I have received for my rental home. They catered their service directly to what I needed and were adaptable to the time frame as well. They offer reliable e-mail communications, which is also more convenient for me personally. Highly recommend! Sign up for one of their promotions today if they are still available. read more

EH Clean has been cleaning my house on a weekly basis for 9 years. My home is relatively large, has multiple types of surfaces -- hardwood, carpet, stone, tile, granite. Additionally, we have two inside cats and two dogs who come inside in the evening. Our current team is Maria and Noemi. They are excellent. They arrive on time, and stay until the job is done. They are well versed in what products to use to clean every type of household job. If I want a particular product to be used, they'll use it. If there is a question about what to use on a specific issue, Jana (the owner) will research it and get back to me. I recently had the occasion to need housecleaning advice for an out of the area home. On the weekend, Jana responded twice to my questions with extremely detailed suggestions and offers to research the specific problems on the internet and report back to me. EH Clean performs above and beyond my expectations with regularity. I recommend them unequivocally. read more

I hired EH Clean based on the reviews on Yelp and Angie's List. Never having a house cleaner before I am not able to compare this experience with any other. When I first met Jana to see if I was going to hire her I was impressed with her professionalism. She got a tour of my house, gave me a packet with more details of how the cleaning worked, and a copy of her license and bonding. Out first cleaning was deep clean. There were 2 women working for about 6 hours. Both of them were so hard working, hit the ground running, and never stopped. They were also very nice individuals, people I liked having in my house. They spoke English very well. Not something I considered an important quality until it was listed as a feature on Jana's promotional materials. On their second visit the women said we were not that messy and may want to consider a less expensive option with Jana. I appreciated their honesty. I find their cleaning thorough. If they miss a spot I point it out and the next time is it clean without me even saying anything. For example, I have a large cat tree and they did not think to vacuum the cat hair and nails off it. I pointed it out once, the cleaned it before they left, and the next visit it was perfect. The most important feature of EH Clean is the people they sent me. I don't want someone in my house that I can't communicate with or don't like. Jana's must be in hiring good talent know how to clean, can stay on task, and who are likable. They are on time and i have found Jana to be very quick to email me or call me. Scheduling appts has been easy too and she has been willing to work with my crazy schedule. read more

Great service . Called them at noon for same day service and schedule for 3pm in Martinez . EHClean team was onsite 2.45pm and were super nice . Did a great job Thank you . Highly recommend. read more

These folks are professional, quick to respond, and do a great job - much better than I could. The first time they came, they cleaned the toaster crumb tray!! They're very organized and remember every special requests I make. Best of all, they communicate over SMS/iMessages so making schedule adjustments or special requests is super simple and fast. I can't recommend EH Clean enough. read more

Jana is awesome and will make sure to see to it that everything is perfect. Couldn't be happier with the service and price. They even do that thingy where they fold the end of the toilet paper into a triangle like the nice hotels do... read more

EH Clean is beyond amazing. I have had a crew come to my house on a weekly basis for over a month now. They have honestly changed my life. They help me manage my home while I'm working full time with 3 kids under 5. They do such a phenomenal job, and exceed every expectation I ever could have imagined. I come home every week and almost cry with overwhelming gratitude as I feel so blessed to have found them! They are incredible at what they do, and any one who has the pleasure of using their service will walk away awestruck and beyond blessed. Thank you EH Clean, for being the best thing that has happened to our family. We love you all! read more