1. Biweekly Maid

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Biweekly Maid

4.6 (36 reviews)
Open • Open 24 hours

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Response time

2 hours

Response rate

100%

Services - Biweekly Maid

Deep cleaning

Maid services

Move-in or move-out cleaning

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Recommended Reviews - Biweekly Maid

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Reviews With Photos

Crumbs on the floor
Maria T.

I just came back home after trying this company for the first time and I'm very disappointed with the quality of cleaning. There are crumbs all over the floors, kitchen sink and stove have stains. I've had multiple cleaning companies over the years but this is by far one of the worst. What's the point of paying for a cleaning service if at the end I have to clean it again myself?! Waste of $140. Pictures attached.

Winnie P.

We were really looking forward to using these cleaning services especially given the great reviews here. While they were polite, they did not do a thorough job with their cleaning job at all and seemed rushed. Having paid $160 to them you would think they would take the time out to do a better job, especially with the kitchen. They wiped the stove top down but then left all the dirty pots and pans on top! Then they hand washed dishes and put some on the dish drying rack but it was a really terrible job of washing since they rushed and left several cups very dirty. See attached photo. So disgusting. They also stacked dirty dishes on the floor instead of actually washing them. See photos. When they left, I had to wash the pots and pans and all the cups that they left behind. Additionally, after the dish washer was run, it looked so sloppy like they threw everything in there carelessly and several dishes in it were not clean. Also, there was a dirty rice paddle that was on the counter. Instead of washing it, they simply moved it on the counter. Our appliances in the kitchen were also left unclean and super grimey and gross! Needless to say, I feel ripped off with them. $160 for a cleaning job and I had to clean up after them was not worth it at all. I really wanted to like them and use their services more, but what's the point of hiring a cleaning service (especially a pricey one) when you leave a trail I have to then clean up right after??

Just about to ready to shower after the cleaning!

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9 years ago

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2 years ago

I was really happy with the service today - my daughters gifted me a house cleaning and Lucy did a wonderful job I will use them again !

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2 years ago

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2 years ago

Lucy was easy to communicate with, efficient, on time, thorough, and reasonably priced. Thanks Lucy!

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3 years ago

Lucy is extremely responsive! She always does a great job whenever she cleans our home. Highly recommend!

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2 years ago

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2 years ago

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2 years ago

These ladies did a great job on our home. They were incredibly thorough! I would definitely use their services again

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7 years ago

Helpful 2
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8 years ago

Helpful 4
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6 years ago

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7 years ago

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9 years ago

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9 years ago

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8 years ago

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7 years ago

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4 years ago

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7 years ago

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7 years ago

Theses girls are great! Efficient reliable. Did a great job hard working and professional

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8 years ago

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9 years ago

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8 years ago

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9 years ago

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9 years ago

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8 years ago

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7 years ago

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9 years ago

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8 years ago

Just be on time, Good manner, Perfect Cleaning, Quite and Smiling. I love them!!!

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7 years ago

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8 years ago

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9 years ago

They clean my house biweekly. Always respectful, fast and efficient. The price is right too.

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9 years ago

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Ask the Community - Biweekly Maid

Review Highlights - Biweekly Maid

“Lucy was easy to communicate with, efficient, on time, thorough, and reasonably priced.”

Mentioned in 8 reviews

Read more highlights

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Maidly

Maidly

(288 reviews)

I engaged Maidly to perform a deep cleaning, and they did a great job. I've lived in my apartment…read morefor nine years and had not done a deep cleaning since I moved in, so there was a lot of grime in some spots. But they were up to the challenge. Communication via Yelp was quick and concise, though there was something of a language barrier with the workers who arrived to do the work. Translation app solved that problem. Overall, a good value for the money; would use again!

I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

Paixao Cleaning Services - Spotless and guest-ready!

Paixao Cleaning Services

(55 reviews)

Amazing! - clear communication…read more- fair price - excellent service - very mindful and respectful They clean my house every two weeks and I love their service. Will be recommending to friends.

I don't love writing small businesses less than positive reviews but I feel like transparency is…read morehelpful and important. I was honestly pretty disappointed with the cleaning that Paixao did on my house. First of all they arrived late, which is totally fine if they would tell you that was happening which they didn't. I ended up reaching out to confirm they were coming and was told they were arriving soon. I am fine with not being right on time, but some notice would be nice especially since it was the first cleaning. Second of all they didn't give a price in advance which is fine, they hadn't seen the place and I had not asked. But their price was $100+ what I was quoted and paid before. I am fine with paying more if the job was well done but it simply was not and I feel like for the quality of work, it was way too much. They missed a bunch of spots and completely skipped dusting several areas. The "mop" they used did not clean well or properly and the cleaning solution left a pretty terrible smell. I had to communicate with the owner over text about the issues when they asked if things were okay and I assumed this would get relayed to the cleaning staff. It was not and I had to super awkwardly explain all the issues to them. They also loaded the dishwasher in the worst, most non sensical way I have ever seen and it seemed like they put away some of the stuff with something on their hands as utensils had a shiny residue of sorts that i had to wipe off. Not everything was bad but lots of things were not great and they didn't do basic stuff until I asked them to like vacuuming the upstairs. The funniest thing is my place was not even all that dirty but some of the spots were there were issues like a streak on the floor still remain. The other issue was it was very hard to communicate with them. I completely understand language barriers but in that case, I would expect the communication to go through the company which it did not. So I was left to try to explain things and ask/answer questions and I'm pretty sure 90% of what was said on both sides was ignored because of this. So overall: difficult to communicate, multiple issues with the cleaning itself, high price. I am honestly pretty disappointed and I don't think my expectations were unrealistic. Sad to say I can't recommend them and won't use them again.

ALF Professional Cleaning

ALF Professional Cleaning

(123 reviews)

I know what my floors feel like when freshly mopped, they were not mopped. I asked them what they…read moredid to mop she showed me a 4x4 rag. I told her I wanted it mopped with a mop - they didn't have one! I gave them mine and told them I wanted my floors wet. They hardly dipped it in water so I knew I would have to remop when they left. They also wore shoes in the house the whole time. I don't even wear shoes in my house it's filthy! I remopped my downstairs alone and this was the color of the bucket when I was done - BLACK. Easy to say I will not be using them again. So disappointing Responding to the owners response - the team did NOT clean it three times that you claim. They wiped over it once if that with a 4x4 rag. My mop was not filthy so making false accusations wouldn't be ethical. We have cameras if you'd like to review them let me know I can post them on here ;)

This review is for carpet cleaning only…read more I got several quotes for carpet cleaning and decided to go with ALF because they were more affordable and had good reviews. Unfortunately I do regret this decision. There were several large spot stains left by former roommates that ALF was unable to get out of my carpet, which is unfortunate but understandable as those stains were quite old. What is not fine is that they ended up leaving many brownish splotchy stains on my upstairs carpet that were not there before! My upstairs carpet looks so much worse than before the cleaning. The upstairs carpet texture also felt "crunchy" after the cleaning, like there was chemical residue left in it. The cleaning also somehow surfaced a brown stain in the master bedroom carpet that was not there before. The service was also very meh. They missed their first appointment and did not even notify me until I asked about it and rescheduled to a different day. It ended up working out in my case, but might be inconvenient if you're taking off work or if you moved all the furniture already in anticipation of them coming. When finished, the techs told me the carpet would take 7-10 hours to dry when they left, but it actually took 24-48 hours. The techs also dumped DIRTY CARPET WATER ON MY LAWN?? Leaving large hunks of carpet fibers on the grass?? Excuse me. You could dump it somewhere where it might not kill a lawn. When contacted about the stains they left behind, the lady scheduled a free follow up (which again had to be rescheduled) and assured me that these were shampoo residue stains that could be removed. The techs came out again and spent 2 more hours working on the stains. I do appreciate the service, and feel bad for how much time and effort the techs spent but... it did absolutely nothing! The ugly stains are still there. They told me to pull the curtains and not to let the sun shine on it while drying, which I did, and also blew giant fans at the carpet to help it dry faster... nope, still splotchy and crunchy all over. The only reason I gave 2 stars instead of 1 is because the downstairs carpets do seem mostly OK (except the new stain in master bedroom) and feel cleaner than before, and because they did schedule a follow up very quickly. But personally, I would never use this company again. Here's to hoping their other cleaning services are better than their carpet services. Take heed.

Biweekly Maid - homecleaning - Updated October 2026

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