I've worked with the Prestige crew for almost 3 years. Dagmar and the team is very responsive and accommodating. Also, their price is reasonable. Prestige is my go to place for any cleaning needs. Definitely recommend! read more

We switched to Prestige a few months ago and the only complaint I have is that we didn't discover Prestige earlier! Their cleaning service is top notch and they really don't leave any surface untouched in their deep cleaning, we checked! They are actually a business and are run well. Dagmar is very responsive and comes to the house before your service begins and takes notes about your preferences. We have had 2 teams and each are great and take their time to clean your house, unlike other cleaning services that rush through your house like a tornado and do a sloppy, cursory job. Pricing is reasonable and definitely worth it. read more

Been with this company for years and they never disappoint me. Communication has gotten way better too

We have been using Prestige House Cleaning for over two years and have been very satisfied with their excellent service. I am very particular about keeping our home clean, and the Prestige crew always does an excellent job. I appreciate that the crew is always on time and that the same crew is assigned for each visit. Considering the thorough job they do in keeping our home clean, the price is reasonable. Highly recommended! read more

Prestige House Cleaning has been servicing my condo for about 5 years. In all that time they have provided a superior service with thoughtful and careful crews and management. We all know that schedules can change and certainly with COVID we were all tested but Prestige was always quick to communicate and be very clear when and who was showing up. I always felt as though I was getting a great product for a very fair price. Prestige runs a very honest, hardworking and careful (zero breakage in all that time) operation. Highly recommend Prestige House Cleaning. read more

We have had Prestige House Cleaning for many years. The girls are great and always do a good job. They are always accommodating when we ask for something we would like cleaned. They are reasonably priced too. read more

We've been using Kate's team at Prestige regularly for more than two years now, and they've been incredible! The team always arrives on time, they do an outstanding job, and Kate and her team are extremely responsive to any of our requests. read more

Very reasonably priced, incredibly responsive and accommodating - great team! I had both a move out and a move in clean and have signed up for regular house cleaning and expect to continue for a long time! read more

We've enjoyed the help of our Prestige cleaners for almost 4 years. More than ever now, when the whole family is home every day, we look forward to their arrival. They are on time, fast and efficient, follow our instructions, and have amazing attention to detail. They are very friendly, too, always in masks, and very respectful. We highly recommend this team! read more

If the workers had the same work ethic as Kate, I would've given a much better rating. A few months ago, I used them as a backup when my usual maid service was booked up. Never again...I'll wait. Because the workers didn't do a thorough job, poor Kate had to come out to my house and basically do the service (by herself) all over again, while her workers sat outside waiting. SO ridiculous. Hopefully these folks have been replaced with better workers. Until that happens, I won't stray too far again. read more

We have been using them for about 4 years. I love our team. They do an excellent job and I trust them. My husband says that it looks like a hotel when we return home after they have come. The ladies that clean our house are sweet to our kids too and my kids love them too. It's easy to communicate any changes with our schedule and you can also pay via venmo which is convenient for me. read more

Kate's team is a safe and reliable choice for a house cleaning service. She has been cleaning our house every 2 weeks since 8/2009, and it is always a pleasure to come home after she has been here. She works with our alarm system, and re-arms it when she leaves. Everything is spic and span when we get home, and smells great. And her team takes coaching too, and learns our preferences, which not every service does. I would give 5 stars if her team engaged in a surprise special project each time (organize a cabinet, clean refrigerator, etc...), with which previous cleaning services have spoiled us. read more

Kate is a awesome person that you can trust to clean and take care of your house! She has helped me now with 3 different moves in San Ramon and has always taken the time to help me in emergencies .... such as when the aquarium guy fell and the tank dropped with glass, rocks, sand, and fish all over the stairs! The rates are reasonable! read more

Context: I rented out a house (~1400 sq ft) and needed move-in cleaning. My tenant has recently moved in so there were lots of furniture and his belongings around the house. Service: I requested a quote on Yelp and Kate responded to me within hours. We followed up via phone and text and confirmed the appointment pretty easily. Kate is very friendly and even though I'm a first time customer she was willing to accommodate my requests. Quality: the cleaning team arrived promptly and stayed for over 3 hours. My tenant was present and directed the team to areas that needed more attention. I was told he was very satisfied with the quality of cleaning. Price: very reasonably priced. The rate is on a per hour basis, please ask for a quote if you are interested! read more

Love Prestige Cleaning! We have found them to be responsive, reasonably priced and extremely reliable. The cleaners are top notch, respectful of home, respectful of our time, and the work above our expectations. We have used their service bimonthly for over a year, love walking through the door to a clean, cared for home. read more

I'm SO glad I found Gabi, Kate, Angela, and their team. This was the fourth (!) housecleaning service I've tried since I moved to Lafayette six years ago and I remember when Kate initially came for the quote, I was so impressed with her attitude and her confidence that her team would be the best. They really are! It is so easy to communicate by email or text with Gabi and they are so flexible and accommodating. I really feel lucky to have found them. read more

I'm a Realtor and have used Prestige House Cleaning several times. I usually use them as a gift to my buyers with move in cleanings and to get houses ready for the market with move out cleanings. All my clients have loved the service they provide! They are great to work with. I highly recommend Kate and her team! Raquel read more

I have been using Prestige for about 5 months now for bi-weekly and have been very pleased with the service so far. I am writing this review because of their recent efforts to go above and beyond to provide a high level of service. After a crazy morning, I neglected to get the sheets in the dryer before leaving for work. I fully expected to come home to unmade beds due to my slip-up. The team took the time to dry the sheets and make the beds in addition to fulfilling all their normal tasks. I was so pleased that I didn't have to dry the sheets and make the beds when I came home! Thanks Prestige! read more

We love Kate and the ladies at Prestige. They are very friendly, take care of our belongings and most importantly, do an amazing job at cleaning our home. The wood floors are treated with utmost care and all surfaces shine. When they leave our home has a fresh smell, not like some others that use potent chemicals. I highly recommend them. They do a fantastic job!!! read more

I'm pretty sure the business owner writes most of these reviews--just scroll down and look at the reviews Yelp has filtered out. (To give you some scale: this page has 8 reviews with 51 filtered, whereas Zachary's (http://www.yelp.com/biz/zacharys-chicago-pizza-berkeley) has 1050 reviews with 111 filtered.) I actually tried Prestige House Cleaning once and it really turned me off to maid services and I would never recommend them to anybody. The shit was completely amateur from start to finish and I could say more, but here's a short list: -Arrived two hours late. -Blamed me. -Didn't bring equipment. More than forgetting the basic tools (do maids not usually carry little stepladders and dusters in their cars?) but they didn't even have the basics: they actually covertly used 2 rolls of my paper towels. They never asked about them and I never showed them where they were and they never mentioned using them--I feel that's pretty shady. -Cleaned very poorly (I don't mean to sound harsh... just nothing was actually clean. The soapy water they used was dirty even, making some parts of my home DIRTIER.) -Denied me an advertised promotion. Honestly, it was bottom-rung--might be worth a damn as a move-out cleaning service but I wouldn't chance it with these scrubs. [Pun intended since two inanimate scrubs would've been more effective than the two maids sent to my home.] Speaking of which, one of them was straight-up pregnant. I'm talking the baby was about to be born in my living room. People need to make a living but god damn. A final note from me: she refers to her employees as "the girls", and she does that here on Yelp as well, when replying to (mostly negative) user reviews. It gives this 'these are my whores and I am their madame' sort of vibe. It's starting to creep me out... ah, but it makes sense, since I gave them money and got fucked. read more

From the start, Kate was awesome. She is super nice and attentive. She is very accommodating to my schedule and what I need done. I've used her for over a year now and the cleaning ladies have always been on time with lots of attention to detail. My biggest concern was having the same people coming in my home since I did not want random strangers having access to my home every time they cleaned. I've had the same ladies cleaning my home since I've started and they are soooo sweet! I agree, they could be a little more attention to detail but overall, I'm happy with what I get and I don't care THAT MUCH to complain to Kate on every little thing. Believe me, when I do, she makes sure it's handled. They are hard working, very professional and I know this sounds stupid but they speak English so I can communicate with them. Seriously everyone, give them a break, it takes time for people to know what you like and what you are anal about. Have some patience and if it's still not good, just communicate with Kate and she will get it done. Just think if you were paid very little wage to do hard labor, how you would like to be treated and treat others with the some empathy. I love coming home to my clean and dustr free house, Thank you to Kate's Team! read more

We just moved to Lafayette, and we are really happy with Prestige House Cleaning. We've hired various cleaners over the years, and we were pleased with the level of cleaning that was included in a very reasonable base price. Additionally, the ladies at Prestige are various courteous, and they are always willing to schedule our monthly cleaning with some flexibility, which we truly appreciate. I definitely recommend them. read more

We have used Prestige House Cleaning for several years. We love them! I appreciate their attention to detail, their consistently thorough performance, and Kate's desire to make sure that we are satisfied. Kate checks in regularly to make sure that we are still happy and to discuss things she would like to focus on. She actively solicits our feedback on her cleaning crew and their job performance. We have had many changes over the years in our routine, kids home from college with pets, construction, you name it. Kate has always accommodated our busy lives. My favorite day of the week is cleaning day, when I can come home to a fresh smelling home with everything in it's place. read more

firstly, i'm happy to be supporting a small business owner... and even a woman. and i've had a cleaning service for the last 5 years and usually they're a owner/operator... literally, don't really communicate via technology, text/email and speak english only when it's convenient. kate was very professional and involved in her business. you can communicate with her and she is very responsive. her prices are reasonable and services are pretty good. a couple of things i wish i had the same ladies every week, it would make it easier to have consistency. i've noticed each team does something a bit different. also, you need to give them wiggle room of about 30 min-1 hr of when they say they are going to be there. this is frustrating at times. other than that, they are the best i've had in the east bay! i would recommend! read more

I have been working with Prestige House Cleaning for almost 2 years now. I have been very please over all. The same team cleans my house every other week. They arrive regularly within the set time window. The team is honest and they take good care of the things in my home. Kate comes regularly to check on the work. Kate is very responsive to e-mails & she and the team are very responsive to any feedback or requests I've made. I recommend you e-mail Kate and let Prestige House Cleaning take care of the rest! read more

Top of the line company! Found Prestige on Yelp after years of looking for a solid cleaning crew to help me deep clean my home in Danville on a bi-weekly basis. Prestige has exceeded my expectations! And continues to! And I am picky. The initial clean made me feel as though I had a brand new home and lasted well over a couple of weeks. Every clean since then, just as fantastic. Other companies we worked with were great at first and then just slowly lapsed on quality and/or service. Prestige only gets better with each visit and checks in to see if we are happy and if not, remedies the situation above and beyond our expectations. As a small business owner myself, fair pricing, quality work, good communication and an overall partnership with my clients are a big deal and Prestige offers all of these and are A plus company well run by both Kate, Gabby and each and every employee. read more

I have been using Prestige for almost a year now and have been extremely pleased with the service. I've already referred friends and family who now use their service as well. Kate has been awesome and extremely accommodating. She makes every effort to use the same crews for each house, which definitely helps with consistency. Combine that with how receptive she is to feedback, and the result is ultimate satisfaction. The cleaners will sometimes leave notes asking if I wouldn't mind buying more of a cleaning product I have that they like more than what they use. I absolutely don't mind that at all. After all, that's why I bought the product in the first place, right? Besides, I can always choose not to buy it and they could just use their own. No big deal. I couldn't be happier with the service. read more

These lovely ladies have been coming to our home every two weeks for the past six months. Everyone I've met and spoken to in that time has been wonderful. Rose and her team do so much to keep our home clean and inviting. My anxiety of keeping a clean house has been alleviated with their cheerfulness and thorough work. Thank you Rose and your team, Gabi and Kate! read more

We are nothing short of delighted with the cleaning services Kate's team provides every other week. We have used her for nearly 2 years now and there is simply no task they can't handle ... we've had candle wax removed from the carpet TWICE now with expert care. Prestige is safe, reliable and very flexible with times and dates. I have referred others to her service who are also quite satisfied. We highly recommend her cleaning services to all friends and family! read more

I've never had a house cleaner before, so I don't have much to compare against, but I love how organized Kate is. The cleaning was great, and it was so nice coming back to an organized and freshly clean house! Excited to continue my service with them for years to come! read more

I was impressed by the general thoroughness & professionalism of Kate & her crew. They arrived right on time and after a brief review of the house & my expectations they worked in a very organized fashion from room to room. My only complaint was that they missed one small area of floor in my laundry room & one or two of my doors had not been well dusted. This might have been the oversight of one of the workers as they each took different rooms, but overall I was very satisfied and will definitely call on them again. read more

I have had many house cleaners over the past ten years, and I must say that Prestige House Cleaning has been one of the best. A few things I have appreciated: 1) Once, I was slightly dissatisfied with the job. Kate had her girls return the very same day to address the issues! 2) They have patiently worked around my 6 children in the summertime when they were home from school. 3) Kate's prices are very fair and reasonable. 4) The girls are nice and accommodating. 5) They come on Monday holidays! (My house MUST be cleaned weekly with all the kids in the house). 6) Kate is responsive and cares about her reputation, business, and customers. Since they have been in business for a while, you can count on them having experience and knowing how to clean- you don't have to "teach" everything about your house, but they do take suggestions with a great attitude. read more

I took the advice from most of the other reviews and had Prestige come out today for a deep clean. Kate really cares that the job is done well and is great at finding a solution to house cleaning in an active home. I'm going to have them come every two weeks now. I loved their attention to detail and the way they worked so well together. read more

I asked friends if they knew of a good housecleaning company. Prestige Housecleaning was recommended by a friend. Kate, the owner came right out and we discussed what my home needed. I think Kate works closely with her staff to see that the job is done right. The two women that clean my home are great, Julia and Damaseia. This company "aims to please". Whenever I have a request, my needs are met. I would highly recommend Prestige Housecleaning. read more

Kate and her team have been cleaning our house for many years. They're fast, efficient, thorough, and cheerful! Definitely recommend them to anyone looking for house cleaners. read more

Prestige has been cleaning every other week for us for almost two years and am delighted! Kate is communicative and on top of customer service, as well as the quality of the work from her team. After each cleaning, I notice the little things and think "Wow, they cleaned that too!" The teams have all been thorough, efficient, do a great job! I have had other services where I have had to pull teeth to get an answer from the owner - and that is not at all the case here. She is organized and responsive, and understands what is needed. I definitely recommend Prestige! read more

I've been using Prestige House Cleaning for 10+ years so obviously I'm pleased with the service. The price is reasonable, the service is great and my schedule changes have pretty much always been accommodated. I would definitely recommend Kate and her crew!! read more

Kate and her friendly and experienced team of cleaners have always given us excellent service. We have the house cleaned monthly, and it is quite a task with cleaning after 2 toddlers. They are always quick, and courteous and they pay special attention to the dirtiest areas, the kitchen and bath to make sure that it is clean. I highly recommend Prestige House Cleaning. They are extremely professional and I wish I could get the house cleaned more often by them. read more

Kate and her crew have been cleaning our house every other week for over 2 years now. They do a great job and we completely trust them. They even cleaned for us through some major remodeling and were very patient with lots of dust and changing needs as the project progressed. Before Kate we had hired another service and on their first visit, they let out dogs out and left without realizing it. We got 2 sepearte phone calls later in the day that they were roaming the town. Knowing how concerned I was about this, Kate has been great about making sure the dogs are safe and in the house during and after she's finished. This is very important to us! I love coming home on cleaning days to a fresh house! read more

Kate and her team have been excellent for us. We have used her service every 2 weeks for 3 years and are only leaving because we are moving. The service is very affordable and they are responsive to any special requests. I love coming home on Friday evening to a sparkling house! I never worry about my pets or my belongings when they clean. read more