Honestly have no idea if their cleaning work was good because they showed up 5 hours early without confirming that the time could work. I don't mind if a team makes an assumption based on details in a conversation but there was zero acknowledgement of the change and only a yelp message the night previous to confirm it. No calls, texts, or emails after providing all my contact info. Instead. They sent their team to my door at 8AM without confirming - just wasting everyone's time. I get changes can happen and that's fine if properly communicated. I already found another cleaning service who handled my concerns clearly and timely while also being sure to actually confirm the time of appointment in multiple ways. I do not recommend this team purely based on their coordination, I'm sure their cleaning capabilities are fine but you better be over communicating with them to get the right work done. Tighten up total clean - don't send your team without confirmation. read more

Total Clean cleans my apartment every week, and they always do a great job. But I have to give a shout out to Alejandra and Claudia who cleaned my place on Friday-- they took a drawer that was so stuffed full of plastic bags I could never get it to close, and organized it so that it was neat and the drawer was able to close again! That was so unexpected and such an awesome surprise. I don't have a before picture, but trust me-- this after is way way way better than it was. Thank you Alejandra and Claudia!!! (FYI- I accidentally put this on the Oakland Total Clean branch first, but I meant to put it here! Please disregard the duplicate if you see it ) read more

Total Clean - Wonderfully organized drawer-- thank you!! - Home Cleaning Near Me - Orinda, California

Basically didn't touch the floors in an empty house, and since I didn't tell them this within 24 hours decided the floors had somehow gotten dirty in the meantime. Also didn't do basic dusting, which I could have done myself if I realized $300 wasn't going to get it done. They were on time, so there was that. I just am genuinely not sure what they actually did while they were there. I won't say I won't use them again, since the choices on Yelp around here seem to be pretty slim, but you can see for yourself what the floors looked like when they were "done". read more

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I used Total Clean Moraga again after stopping the service during the pandemic. My worker did an excellent job cleaning my condo. She was very thorough and made my shower look sparkling new again. I use them once a month, and would highly recommend their service. Jeff G Moraga, CA read more

Total Clean did a post-construction clean for me after a very messy and inconsiderate contractor made a mess of my entire condo during a bathroom remodel. The are responsive and up front with pricing and the team was great! It was such a relief to sit in my clean home again! Thank you to the whole Total Clean team! read more

Emily and Claudia did a great job in cleaning my kitchen. I will use them again when the need arises.

I'm very particular. Prefer my cleaning supplies & my vac. Angela & Gabriela from Total Clean work with me & meet my requests with no hesitation. The Angela Gabriela team is efficient but thorough. They don't rush leaving things undone. They're careful...there's been no damage. The team is Friendly too. They do things I don't do like windex full length mirror & dust everywhere including ledges on kitchen & bathroom cabinets & window sills. Any special issues such as skip an area or extra clean an area No problem. Definitely recommend Angela & Gabriela & Total Clean. Office has been easy to schedule & good communication. read more

Total Clean did a deep cleaning of my home in Oakland. They did such an amazing job and the cleaners Claudia and Eva were very friendly. I am very happy with my clean. I would definitely recommend them to family and friends. read more

I'm very happy with Angela and Gabriela. They are efficient and do a great job cleaning. They are professional, on time, and hard working. It's also easy to work with the Jesus, the manager. I've had to reschedule several times and they were always able to accommodate my schedule change. I will and have recommended Total Clean to others in the area. read more

I had a great experience with Total Clean- Oakland. They did a deep clean for my 2 bedroom 1 bath home and left the place in great condition! The deep clean included the inside of pantry/cabinets, the fridge, the oven, the floors and tile/grout in the bathroom which were all focus areas for me. They were very responsive, on-time and professional. They did a thorough job and offered competitive pricing. I will hire them again in the future. read more

We had a deep cleaning done recently. Angela and Gabriela were amazing. They both worked very hard and our home has been transformed. And the communication emails between us and the office were outstanding. Thank you Total Clean read more

I had the most amazing experience with Total Clean! I highly recommend their services. My home was cleaned by an amazing team of three ladies from top to bottom. Everything that was moved to clean surfaces was very neatly placed back. There was detail and attention given to all surfaces. I absolutely loved the fresh smell at the end of the service. No dirty mops or vacuum bag smell. The booking of the services were easy. The team was on time and very professional. I'm looking forward to booking my next appointment. read more

They arrived near the end of the window almost thought they weren't going to show. When they did, they started right away and I didn't have to do anything except point to what needed to be cleaned. They were as thorough as can be and fast and save me alot of time trying to clean myself. I would regularly book them if my place wasnt so small! read more

I've had Angela and Gabriela for several months. Not only they do a great job in cleaning, they also accurately bill working hours. The office is very responsive and reliable. Having worked with them has lessen my chores so much while I have to juggle through full-time work and babysitting. read more

Had carpets cleaned by this company today. I've always used Coit but last time Coit wrecked my garage door and did terrible job on carpet so I tried total clean. I cannot believe how beautiful it turned out. Looks like new carpet. Love it. read more

Angela and Gabriella do a great job, every time. Professional, on time, courteous, and hard working. I'd hire them again in a second!! In addition, all dealings with the office staff, Jesus in particular, have been smooth and professional. read more

Have been hesitant with having cleaners come into my home due to Covid; been over a year now without a cleaning service and really need help with a deep clean. As a first time customer I felt comfortable with their Covid procedures, professionalism and thorough work. Definitely recommended! read more

Great service. Yesenia and Wendy cleaned out home and they were efficient, respectful, and thorough. Couldn't of asked for more.

Excellent job for wall to wall carpet cleaning. All aspects from quoting, scheduling, to arrival and quality of work with attention to detail. read more

We have been using Total Clean for over 10 years and have been very happy. Martha and Norma have great attention to detail and our house is always sparkling. If I have a request to pay attention to a specific room or area they always remember. The front office is also very efficient and professional, informing us in advance if there is a need to reschedule due to a holiday and providing the option of alternate times. In the all years' we have used their service Total Clean has always shown up as expected. I highly recommend their service, in particular Martha and Norma. read more

For more than 15 years I have had Total Clean as a house cleaning service. I really appreciate how careful and thorough they are. We have had the same wonderful team, Sara, Lupe & Ernestina for years now and it is such an advantage as they know my home so well. I'm so grateful for their help and care. I recommend you consider Total Clean if you are looking for a considerate, reliable house cleaning service. read more

I'm a first timer with "Total Clean" and I was very pleased with their prompt assistance and professionalism. Started from the first call to schedule the cleaning to the crew coming to my home. There were no hiccups they got me a cleaning crew right away and they did a awesome job!! My home was cleaned by Martha and Norma, I will be definitely using Total Clean again. Thank You read more

I had a first time cleaning done and was very happy with the results. They were fast, efficient and thorough. Will definitely use again!

I couldn't be happier with Total Clean! No matter if it's a planned clean or last minute clean they always find a way to squeeze me in their schedule! Cleaners are professional thorough and very trustworthy! Prices are great and customer service is fantastic. Jesus, she is always so kind and always understand and willing to listen to details of cleanings I would like done!! Always a great clean and always impressed! Would recommend to anyone!! read more

While we always aim for an even playing field, we employed the same house cleaner for more than twenty years. She is an immigrant, a most welcome one, and her back story is horrific. It is a long story, one that describes her as an intelligent (she was a teacher in Bosnia), driven survivor. She came to us needing work. A short interview made us proud to have her with us. She threw herself into her work and within a decade she owned property, never asking for our assistance. And our home was pristine. An inspiration. She now has moved on from cleaning and with her as a barometer, this company falls embarrassingly short. They came on strong, three ladies for two hours, but even then the scope and effectiveness of their work fell short. Now, as time passes, the quality wanes and we will soon be looking elsewhere. read more

Total Clean in Moraga, CA did an excellent job cleaning my house! Wendy and Yesenia were on time, extremely professional and they made our house look brand new! I highly recommend Total Clean and especially Wendy and Yesenia! read more

Total Clean is amazing! The response to my initial inquiry was immediate and very helpful. Questions answered, information complete, appointment made for deep cleaning. Angela and Gabriela arrived on time and went right to work. They both worked non-stop for five hours and we are thrilled with the result. The oven looks brand new. The ceiling fans are dust-free. Baseboards are clean -- even behind the bed! I could go on.... Total Clean is the best! read more

Unfortunately I had a very poor experience with total clean, from top to bottom. They responded promptly to my messages and sent cleaners out the next day. We had discussed a 75 minute clean, where two people would come to my apt, clean the bathroom, floors and walls to prepare me for move out. I agreed to pay an amount for that amount of time. The next day, my roommate is at the house when they get there, and when they leave, hands them cash and they tell him that in cleaning they ruined the toilet seat. He leaves, having to do something else. The next day, I get an invoice claiming I owed more than they I agreed to and that I hadn't paid. When I confront them about this, they claim the cleaners had been there for 90 minutes, which is simply not true. They agreed to settle on the original price. I then go to the apt to take one last look and it has absolutely not been cleaned. There are areas of the floor where there is clearly dirt. There are cobwebs in corners and scuffs on the walls so they obviously didn't touch the walls and the bathroom is covered in the residue from their cleaning products. The knobs of the shower hadn't even been touched. I ended up having to clean all of the things they said they would and deal with all of this. Bad experience read more

I contacted Total Clean on short notice for a deep clean. They showed up two days later and did a great job. The final cost was what was quoted. Just booked them for monthly services. read more

I could not be happier! I have been using Total Clean for a few months now for bi-weekly house cleaning. I literally happy-dance around my house from room to room every time the ladies are finished, at how wonderfully clean my house is. (We have three small boys and a dog, so it's no small feat!) They have lifted a huge layer of stress off our lives due to their quick, thorough, reliable, and absolutely excellent work. read more

A different team (Norma and Marta) came by today and provided fantastic service! They were punctual, did an excellent job, and made the place sparkle. Their attention to detail resulted in a renewed feeling. We are very happy with the work done by Norma and Marta.  Thank you! read more

Wendy and Roxana worked diligently for 4.5 hours cleaning our home with great attention to detail. They even cleaned our microwave and Coffee Maker and our shower glass shined like new! Our home had not been deep cleaned in quite some time. We were very impressed and are eager to schedule our next appointment and refer them to local Friends and Neighbors. read more

From start to finish Total Clean were complete professionals. I asked for a quote on their website and they got back to me quickly. Then we scheduled over email and I received several confirmation emails with details about the service. The cleaners were on time and asked what things I wanted them to focus on. They did a very thorough job. I recommended them to a friend who used them and I would do it again. read more

Hi. This is Dan Roberts in Sanders's Ranch. Angelica and Luz do a fabulous job and I highly recommend them and Total Clean!

I used Total Clean for the first time yesterday and was thrilled! Wendy and Roxanna came to my door ontime and totally prepared. They cleaned things I didn't even know were dirty until I saw how they looked when clean :) In addition they followed all COVID protocols, were professional and very friendly. I look forward to having them back. read more

I recently hired them for a deep clean. I appreciate that the professionals, Marta and Norma, were on time, worked thoroughly, and left the house totally clean. Easy to hire + job well done = win-win read more

Excellent consistent service. They are always on time, very professional and safe during Covid times. Always clean! I love Martha and Norma!! read more

Flor and Consuelo provide thorough and safe cleaning service. They come on time and bring all they need. Total Clean has provided great service to me for the last 5+ years. read more

We've been using Total Clean for 14 years and we love them! I'm very picky about keeping a clean house and they are incredibly thorough, as well as being respectful and kind. We love our team, Rosana and Elvira. Thank you, Total Clean! read more

Total Clean has been cleaning our home for over 25 years and we have been very happy! Our team, Flor and Consuelo, have been with us for much of that time. They are friendly, thorough, efficient and careful. We know that they will always do a wonderful job cleaning and sanitizing our home. read more