Came in looking for a dress for a wedding and there was lots to choose from which was great. I wish…read morethe store was organized better as dresses were in random places I wanted to check other stores in the mall so I asked if I could have the dresses on hold and staff was pretty rude. They seemed as they were annoyed I even asked. It was an older lady and she rolled her eyes and said we only do holds for 30 minutes and I told her it's fine I just have one store to check :( It was my last shot in getting a dress, so I had to get one from there. Not sure if I'd be back

AWFUL policies. Sarcastic owner and BAD customer service! Receipt says 14 days of original purchase…read more(excluding discount items). When you go to the counter to purchase, they ask if it's okay to have the transaction be final sale and stamp it if you say yes. It wasn't clear that it'd be the entire transaction because NO STORE DOES THAT. Normally what stores have on final sale is discounted items, intimates, accessories, etc. I have never heard of a store having this kind of policy unless they are small businesses. Clearly, Q is not. Owner (Korean lady with glasses) was incredibly sarcastic, making faces and nodding her head in a mocking manner. Overall, not happy with the policy as it should be made clear you can say no to final sale and the lack of customer service left an awful impression. Will be taking my money elsewhere. ZERO STARS

Terrible experiance, worst customer service ever received, the "manager" start talking back to us…read moreafter we ask for a return. After the return was placed she start insulting us in a different language. What she didn't know is that we were able to understand her. Horrible experience never back here.

I came here looking for a couple of sundresses and a jumpsuit. The staff were very friendly and…read morehelpful I will definitely go back.

Very well kept and organized. The girls at the front were very helpful and healthy and us find…read morejeans. They have a Great selection of trendy clothes for the teenagers in my life. Good prices. Just wish they had some tall girl friendly choices available.

Service sucks. Girl working here doesn't know how to converse with customers. We asked if my…read moredaughter could try on clothes. She said just go in. All doors in dressing room were locked. I said they are all locked. She looked at me, turned around and walked to the desk. No words nothing. She finally came to the dressing room I told her she found an open room. No words. The music is so loud in here as well! We won't be coming back!

The team of girls here go above and beyond! I appreciate them checking up on me as I'm shopping and…read moreeven suggesting for me some items to get for any planned events or occasions. I was impressed by how warm and friendly they are, and even in the fitting room, the service I got from Bella was great! She hyped me up as I showed her how the clothes fit, and she kept my shopping experience pleasant. I also want to shoutout the other ladies too who also had the same upbeat attitude. Definitely a great environment and it shows through their personalities. Check out was quick and easy.

Staff is so friendly! They welcome you in and let you know their specials at the door!…read moreStore is pretty empty inside and only have like random clothing that I feel most people won't wear, I wish they would have more of the stuff they had online that was actually selling /sought after

I usually stop by at this store when I am visiting this shopping mall. I go straight to the sales…read morerack. They welcome you upon coming in which is nice. Then leave you to your hearts content in rummaging the clothes at the clearance area which I like. And you can try them out without being watched like a hawk. The items on the clearance rack are discounted already plus 60% off and another 15% off the total purchase. The lady I asked is nice and smiling. I left with a lovely sweater for a friend's birthday gift.

I first called to make sure Loft still existed in Northridge location, and didn't go out of…read morebusiness like the rest so I don't drive there for nothing. The lady that answered the phone was super nice. So I went but didn't find the great stuff that was being reviewed on YouTube. Oh well. The clothes not so great, but then again, nobody makes good quality clothing anymore.

Came to this location last minute to find something to wear for my event. I at first didn't see any…read moredresses and thought I wouldn't leave with anything however one of the girls who had black hair and was a baddie helped me out and brought out a dress from the back. She also helped me pick out shoes and overall took care of me and I loved my outfit so much!

I posted regarding my horrible experience with Fashion Nova. Basically they sent my package to a…read morewrong address. An address that I didn't request my package to be delivered to. When I tried to explain to customer service, my complaint was ignored. They kept sending me emails saying the package was delivered. Of course it was delivered! Just not to my address. I was basically told "too bad". And I lost 135 dollars. I never received the package or a refund So now I get a message from the Business Manager stating: "The policies are outlined at the time of purchase ". I'd like to know where to find the policy that states an employee of this company can send my package to the wrong address and that it would be my fault, and I would have to eat the cost. Where would I find that policy? I'd like to see that policy. I don't think it exists. Horrible company. They basically stole my money

Jeanine of your Northridge store helped me find a new bra today. She was very knowledgeable and…read morepatient and must of showed me 25 or more bras. After trying on several I finally found a couple of ones that fit well and were comfortable. Jeanine was just wonderful and is an asset to your store. I have been to other Lane Bryant stores and one in particular had no bras in my size plus a sales person who didn't seem very interested in helping me. Jeanine was the opposite. I would have never found a bra without her help and expertise. Thank you Jeanine.

I always receive great customer service. I have purchased in past and was very pleased. I was…read morelooking for a black wedding dress and found it here .Jasmine helped me with my fitting and purchase .She was very helpful and very kind. I always have a great experience here.Thank you ladies for all your help .

I wandered into Varga looking for a top and found one in blue which I was happy to purchase. It was…read more$38 and change and it's so cute!! The salesgirl was very nice and helpful!

GO HERE!!! Honestly enjoyed coming here more than most…read morestores I've been to. Rosie was the best!!! I was looking for an outfit for a wedding and she really went above and beyond for me. She put pieces together for me so that I can try different styles on. She also handed me heels to to try on with my outfit even though she knew i wasn't getting heels. The service was amazing. I will Definitely be going back! thank you for not just great pieces but for the amazing time Rosie! I walked out with 5 pieces!!! If I can give 10 stars , I would!!!!

Finally popped over to thee Spirit Halloween of Northridge…read more.. Behind Denny's, Total Wine, Floyd's Barber Shop, and Aldi (among others) off Tampa Avenue just before the Nordhoff Street and Tampa intersection (across from the Northridge Fashion Center). This Spirit Halloween has a good amount of parking in a shared lot and a generously spacious layout inside. The displays are fun and of course, has the store's signature bright fluorescent lighting rather than a little more Halloweeny feel like Halloween Town (in Burbank)... but it's a chain thing #InTheSpiritofSpiritHalloween I stopped in to browse the inventory as well as pick up a prop I ordered a week or so ago that they had called to remind me about the day before. While the inventory is pretty varied for jewelry, props, decorations, and more in a lot of things they definitely have limited sizing for popular costumes in-store, though you can order something online (get that 20% off one item - current sale for online and/or in-store purchase) which I'd assume can be transferred from other locations or shipped directly to this store/location. Pick-up orders are almost seamless!! Samantha and the manager on duty (I'm guessing ) by how incredibly knowledgeable she was we're super helpful and thorough. I waited less than a few minutes and had my order number and ID ready to make things even easier for them. They're open until 9PM every day and until 7PM on Sundays. Time to get in the spirit of Halloween!

I came in for an exchange today and they wouldn't honor the 20% off coupon I used in my original…read morepurchase so the manager advised me to unsubscribe and then re-subscribe to get another 20% off coupon which I did and was only sent a promo code which the manager would not except. She said it had to be a Scannable code. But they didn't send me a scannable barcode in my email, so they would not give me the 20% off. She then told me to look on Instagram but there were no current 20% off coupons there or on the website or anywhere else that I could find. So basically I had to pay an extra $3.67. Not happy. The managers should have an override button in this situation.