I LOVE this store!!! The clothes are super cute! Staff is always so helpful. If they don't have…read moreyour size they call around to other locations to see about having it shipped. I have found so many cute dresses here!

I went in to Francesca's for the first time this past weekend, searching for teacher appreciation…read moregifts. The store is extremely small and filled with pungent scents, which give me a migraine. However, that is not my complaint. My complaint is that there were two or three persons working the store and no one gave me any kind of attention, not even a greeting. I found a few items and stood at the check-out counter for a while before anyone even bothered to come check me out, and even then she acted like she was doing me a big favor. I'll be returning the items now -- I can get little totskes elsewhere!

ROCK ON!!!! I'm not…read morea hard rocker but I come here for certain items that I'm looking for. For this specific visit, I was looking for fishnet stockings. GREAT CUSTOMER SERVICE! As soon as I walked in, the 2 employees stopped their conversation and greeted me. One employee took me right to the fishnet stockings and was very helpful and friendly. When I got to the checkout, she asked what look I was going for and I explained it to her. She said 'hmm I have an idea' and came back with a few items which was really helpful and gave me more ideas. Ended up getting one of the items she suggested. She was very great at upselling :)

LOVE the huge wall of FUNKO POP toys and the big section of vinyl records. Never go to the mall…read morewithout walking through here. Even if I'm just seeing a movie. Always have the latest and greatest music and fandom merch me and my friends are looking for. The staff is friendly and VERY helpful. They are as much customers of their product as we are and love it! Hot topic has changed a lot over the years but the company really listens to customer suggestions and trends of what I or my friends are looking for. If they don't have it in this store they will find it. The managers Sel and Sean have been there forever.

I have lost nearly 70 pounds over the last two years. It seemed there was enough extra room in my…read morebras to house a litter of Dalmation puppies. Why is it we lose weight where we would prefer it stayed and fat we wish would go away lingers and lingers? I had been back to Soma in Kingwood since my last review in August of 2024 but I knew it was time to be fitted again. I had the pleasure of working with Hannah, a very sweet and extremely patient young lady. She measured me and helped me find two perfectly fitting bras. She checked my fit and we agreed on which bras looked and felt the best. I sent her on several trips to the back to find different styles in my size. She always returned with my requests. Soma is a bit more expensive that going to Wally World or shopping online BUT you are guessing your size and the quality is lacking. The bras I bought at Soma in the past are still in great shape after two years of wear and washings. It's true that you get what you pay for. A shout out to Apryl for hiring and training such good employees. Hannah was a real pleasure, Jeanette (JJ)

acabo de decidirme por esta escribir mi experiencia con Soma en The Woodlands Mall, Houston Texas…read more Soma me pareció de muy buena calidad y estoy feliz con el producto; cuando estaba pagando, la chica en la caja acababa de hacer una compra personal y había olvidado salir de su código de descuento cuando procesó mi compra como compra personal suya, o sea me había puesto su descuento de empleada. Al darse cuenta, pidió ayuda y alguien vino a ayudarle a hacer la devolución y cobrarme como cliente, no como empleada; me pidió disculpas y me aseguró que mi dinero se devolvería en los siguiente días. Hasta allí todo bien, eso fue el 5 de Mayo. Hoy aproveché para pasar a la misma tienda en The Woodlands, Texas, y al pedirle a la manager ayuda, pues el reembolso sigue pendiente y no se libera. Le expliqué mi situación y atrevidamente sugirió que eso ellas no pueden hacer cobros así, dando a entender que yo estaba mintiendo. Fue muy vergonzoso pues había gente comprando; le expliqué de manera clara lo sucedido y solo me decía que en servicio al cliente podían hacer algo para ayudarme. Su actitud no era amable ni comprensiva, era cortante y autoritaria. Le expliqué que si me hubieran explicado que yo tenía que hacer algo extra para reembolsarme, lo hubiese entendido, pero que el error era de la chica y no mío. Todos cometemos errores, pero la manera de reparar puede ser más amistosa, pudo haber tenido más empatía y lo hubiese dejado allí, no estaría haciendo este comentario que me parece importante. Una mejor actitud es importante y apreciada, si tu trabajo es tratar con público. Ana Lilia

Lovely selection options!…read more Although there is the back to school shopping going on already, place was kept pretty organized. I was able to find some good deals. However be careful some items might be price higher than macys or similar stores. Over all I had a good shopping therapy.

Went in looking for a travel case, didn't buy anything but touched everything in the store because…read moreit was too good not to touch it.

I love that Lane Bryant has stylish and functional clothes for multiple body types. Jasper and Niya…read moreassisted me shopping for a Sassy Senior which kept me from pulling my hair out. Jasper had jokes and lightened the experience before he passed it to Niya. Shopping with a parent is like hearding a group of cats, all over the place. Niya sensed my frustrations and offered me a bench to sit and relax while she performed the heavy lifting. It took some time but she was able to asssit my mother with selecting garments that were flattering and age appropriate with a bit of edge. Always ask for their specials because sometimes they are unannounced. If you do not mind looking around and trying different clothing combinations you will be able to find options that are timeless and universal for a good value.

I said to my friend Bryant, I know you're thinking of leaving this store and checking out others…read more My message to you? Stay in your Lane, Bryant! Lane Bryant is a good store for the whole bunch of different articles of clothing that might appeal to you. They're on the expensive side but servers are friendly. We browsed all through here for a good ten minutes before Barbie decided that we would have to check it out in the sales, for better deals.

My 13yo daughter brought a dress here with her own money. When she got home and put it on, she…read morerealized the zipper was broken. We brought it back to the store to exchange it. We brought it back within the required time frame, with the receipt, and we weren't asking for money back. We just wanted to get clothing that wasn't defective. The retail associates treated us like we were trying to get away with something, and they wouldn't let us exchange it or give us store credit. My daughter was crushed. Poor quality merchandise and rude customer service. Terrible way to represent themselves. I won't be spending any more money in this store.

Abstract jewelry and clothing for women clean store very smiley sales associate.read more

Do not come here if you're Hispanic they will look at you differently. I came in no makeup with my…read morebaby carrier and I came in they saw me and just looked away. Didn't get greeted which is fine. But then I saw multiple people come in and get greeted. So I tried to think maybe they just forgot but no they definitely looked at me. Felt very judged as I walked around.

I love the quality of the clothing! Torey was the employee who helped me and she's nice and…read moreprofessional!

I've been to this location at least 3 times in the last month as I was getting engagement rings…read more.. all the stuff have always been very helpful. I could never get my ring size correct but like Lindsey (the associate that helped me today) said "Third times a charm!" I totally agree! Thank you all for you friendly staff and great customer service! I will definitely be back soon for some Christmas shopping!

I had a very disappointing experience at this store. The customer service I received from one of…read morethe employees behind the counter was unprofessional and came across as passive-aggressive throughout our interaction. I politely asked if I could see the necklaces that were on display behind the counter. Instead of showing them to me, she repeatedly pointed to a printed sheet with pictures. I explained that I wanted to see the actual necklaces on display and that I understood there might be a price difference. I even told her I was willing to pay the difference if necessary, but she still refused to let me view them. As a customer, I felt dismissed and unwelcome. The interaction left me feeling as though I was being judged, and I couldn't help but feel that I was treated differently than I should have been. Whether intentional or not, that's how the experience came across to me. I hope management takes customer service more seriously because every customer deserves to be treated with respect and given the opportunity to make an informed purchase.