This clothing store is located in Bay Plaza mall. I walked in and asked one of the sales women to…read morehelp me with finding my size with a girdle. The saleswoman was very rude, and uninterested in helping me. She made me feel as though I was inconveniencing her . When I thanked her twice thinking she didn't hear me the first time, but completely ignored me. I replied that she is not very people friendly. I wouldn't waste my money in the store. And mind you, the girdles are expensive and I was willing to pay for the merchandise. If they had a zero for ratings, they would be rated below a zero. The other two sales lady would not say anything to apologize for her shortcomings. And the one that helped me had eyelashes that only Godzilla could wear. Not a representative for your business.

Not my type of store but I still went in just because I had nothing else to do and because why not…read more... lol A lot of their items are imported from Colombia, but the customer service is really great so if your into women's shape wear this is the place for !!!!

I really like this location. Plenty of parking close by and so much to offer. I especially love the…read morekids section and the Jcp portraits area. I've taken many family photos here since my son was 6 weeks old and he is now 9 years old. Staff here are very organized and professional just a bit slow at the registers

So on top of it already being hot in here because clearly NONE of the JCPenny locations believe in…read moreair conditioning , now I have to stand on this long ridiculous line ? Come on JCPenny do better !!!!!!!! It's so sad how retail stores have become an inconvenience these days for people like myself who aren't into online shopping and still like to come into the store to try on the items before making a purchase. I think I'm officially done with JCPenny so it's safe to say they have lost me as a long time customer !!!!!!!!

Shoutout to Emily in the fitting room! She was so professional and nice- she offered me help in…read morefinding other sizes and also gave her opinions on the jeans I chose. The gentleman that helped check me out was also very nice and welcoming. It's refreshing to have workers with great customer service especially here in the BX because at times you're left feeling as if the store is doing you a favor but that's not the case at this location!

This review is for Aerie: I was in search of this specific type of underwear, I know that sounds so…read moreweird but they are great. Stephanie saw me looking and pondering different styles and offered to help. She looked through bins for me, then checked the back multiple times, came out with similar styles that I might like. She also helped me with leggings, different styles and sizes as well, offering while I was already trying on. I cannot explain how great this interaction was and how wonderful she was!

Experience! I went into Macy's just browsing and had the pleasure of meeting Ricki in the 3rd Floor…read moreHome Department. She was incredibly helpful from the moment she greeted me. She asked what I was looking for, helped me coordinate everything, and explained the benefits of the Macy's credit card along with current promotions, which helped me save tremendously. Ricki took the time to teach me about thread count and which sheets would sleep cooler, making sure I got exactly what I wanted. If it wasn't for her knowledge and dedication, I would have left without understanding what I needed. I truly appreciate her patience, support, and excellent customer service. Will visit soon and recommend again, thanks to Ricki. Macy's is lucky to have her! Best, RR ("Cool Sheet Lady")

Nice clean location and a central location. Love that it's close to the parking lot. The staff is…read morealways friendly to me and helpful. Def recommend this location at the mall

I f***ing hated this hot topic, very ignorant arrogant employees includ the cashier, bs coupon…read morescams, lack of customer service, okay selection of shirts, nothing special also with expensive prices unlike the other HTs, but still they can false racial profile you for nonsensical reasons, never go there again.

security is very biased. female employee with big gums "this is my store" well she should be…read morecleaning it. Store is a mess. Selection is not even that good just overpriced nonsense. literally looks like mystery alt bins at Goodwill

This store is never organized properly and they have limited stock of clothes. I always shop…read moreonline, especially for my son and when i come into this store they never have even half of the items i find online for him. Esp highly requested character items. It's also very disorganized all over. The registers are always crowded and slow and staff isn't always the most helpful. I had high hopes for this store but it's def not my fave

H&M has been one of the major store attractions for The Mall at Bayplaza since it's conception a…read morefew years back, besides the two anchor stores (JCPenny & Macy's). This location leaves much to be desired. The staff on the floor and in the fitting rooms are less then helpful. The lines are always wrapped around the store. Disregarding the increasing length they only seem to open at maximum, two registers. If you have 1 item, 30 items, or just a simple return you must be prepared to wait on line @ minimum 20 minutes or more. This has been my experience both on different days and at various times of day, no since of urgency to be had in this store. I will say once you have arrived at checkout, this is the one area where I have never come across an indifferent employee. The staff @ the registers, manager to be as pleasant as possible even while dealing with the never ending lines. My most recent visits to the location have been to return only do to the convenience of the location and no real appeal to shop for an exchange. Just A Note: The brand lost its appeal to me, after the inappropriate monkey green sweatshirt photo shoot. I had some old gift cards to get rid of and after the last visit, the appeal was further soured for me.

This mall is very crowded inside and has a good selection of stores that I go to. It got Macys,…read moreJCPenney, Uniqlo, H&M, Victoria's Secret, Old Navy, and Gap. I wish they brought Primark and Zara to this mall. Those are the stores they need to add on. It got the Apple Store too so you know this mall is a hip and trendy one in the Bronx. There are also many stores on a strip mall around the building including AMC, Burlington, and Marshall's. Thankfully this mall got Starbucks because I was very hooked on their coffee. It is a big mall with 3 levels and since I was not a regular I was lost a few times and getting to one destination from another took forever. Also finding the nearest bathroom was tough. Had to resort to the directory. Thankfully there were escalators and elevators all around.

Truly enjoy coming to this mall, especially on weekdays to avoid crowds. It's decorated beautifully…read moreand very modern. Plenty of parking here and overall nice for the Bronx. It does get crowded on the weekends but that's normal for all malls. I especially like the way they decorate for the holidays here