This clothing store is located in Bay Plaza mall. I walked in and asked one of the sales women to…read morehelp me with finding my size with a girdle. The saleswoman was very rude, and uninterested in helping me. She made me feel as though I was inconveniencing her . When I thanked her twice thinking she didn't hear me the first time, but completely ignored me. I replied that she is not very people friendly. I wouldn't waste my money in the store. And mind you, the girdles are expensive and I was willing to pay for the merchandise. If they had a zero for ratings, they would be rated below a zero. The other two sales lady would not say anything to apologize for her shortcomings. And the one that helped me had eyelashes that only Godzilla could wear. Not a representative for your business.

Not my type of store but I still went in just because I had nothing else to do and because why not…read more... lol A lot of their items are imported from Colombia, but the customer service is really great so if your into women's shape wear this is the place for !!!!

I really like this location. Plenty of parking close by and so much to offer. I especially love the…read morekids section and the Jcp portraits area. I've taken many family photos here since my son was 6 weeks old and he is now 9 years old. Staff here are very organized and professional just a bit slow at the registers

Review: 09/13/25…read more Parked in JC Penny's parking lot at Baychester Mall, thought it was the polite thing to do was to make a purchase being that parking was free. A great sale was going on, and I needed to get new bed pillows. The sale was too good of a deal to pass up. Just as i thought i had made the ultimate score. Realized the check out lines were a mile long. The houseware section is on the third floor. The extra, mile long check out line, turned out to be returns. No check outs on the entire third floor. Took the escalator done to the second floor, walked around, no check out lines on the second floor. Getting a bit frustrated, I just want to pay and leave. First floor has to be a charm. As we got off the escalator, there is one check out line, which was long. However they had three cashiers. Met a nice lady, had a cool chat about why we no longer like shopping in stores, and prefer online. This ordeal of having to hunt for a cashier was enough JC Penny to last me a lifetime. The store is very busy on the weekends. Checking out is difficult, lots of great deals. Good luck!

This was my favorite place to shop. Great styles for plus size women. The customer service was…read morealways amazing. I always felt comfortable when I was shopping, But now the store is closed I have to find another location.

Excellent service, I had some items placed on hold and when got back they were there holding them…read morefor me. Their clothes, Halloween costumes and swimsuits are of great quality but a bit "pricey" if you are use to buying your clothes at Pretty Girl in Fordham or Conway. They always have really good sales, I just got 2 pairs of $98 jeans for less than $16. Just wait for sales and use coupons and you will be ok. I used to do all my shopping online because the closest store was in NJ but now that one a Torrid store is open in the Bronx I will be shopping there more often. This store can't close, there's lots of "Plus Size" stores out there but this sell plus size clothing that is fun for young plus size women, I might not be "young" in years but in my heart I am and I love their style as long I know what I can pull off at my age. I just learn that shopping at Torrid online and sending the package to be picked up at the store is more economical than having it delivered at home, Torrid don't have a set shipping rate and I saved $32 in shipping which I spend in 2 items in the store that wasn't available online. I have always loved shopping at Torrid and I am excited they have a store in the Bronx, it would have been preferable if it would have been in the city but traveling all the way to Bay Plaza wasn't so bad.

Shoutout to Emily in the fitting room! She was so professional and nice- she offered me help in…read morefinding other sizes and also gave her opinions on the jeans I chose. The gentleman that helped check me out was also very nice and welcoming. It's refreshing to have workers with great customer service especially here in the BX because at times you're left feeling as if the store is doing you a favor but that's not the case at this location!

This review is for Aerie: I was in search of this specific type of underwear, I know that sounds so…read moreweird but they are great. Stephanie saw me looking and pondering different styles and offered to help. She looked through bins for me, then checked the back multiple times, came out with similar styles that I might like. She also helped me with leggings, different styles and sizes as well, offering while I was already trying on. I cannot explain how great this interaction was and how wonderful she was!

Experience! I went into Macy's just browsing and had the pleasure of meeting Ricki in the 3rd Floor…read moreHome Department. She was incredibly helpful from the moment she greeted me. She asked what I was looking for, helped me coordinate everything, and explained the benefits of the Macy's credit card along with current promotions, which helped me save tremendously. Ricki took the time to teach me about thread count and which sheets would sleep cooler, making sure I got exactly what I wanted. If it wasn't for her knowledge and dedication, I would have left without understanding what I needed. I truly appreciate her patience, support, and excellent customer service. Will visit soon and recommend again, thanks to Ricki. Macy's is lucky to have her! Best, RR ("Cool Sheet Lady")

Nice clean location and a central location. Love that it's close to the parking lot. The staff is…read morealways friendly to me and helpful. Def recommend this location at the mall

I f***ing hated this hot topic, very ignorant arrogant employees includ the cashier, bs coupon…read morescams, lack of customer service, okay selection of shirts, nothing special also with expensive prices unlike the other HTs, but still they can false racial profile you for nonsensical reasons, never go there again.

security is very biased. female employee with big gums "this is my store" well she should be…read morecleaning it. Store is a mess. Selection is not even that good just overpriced nonsense. literally looks like mystery alt bins at Goodwill