I have short coats. And I have long coats- all for NY cold. But I desperately needed a long, down,…read moreheavy duty puffer coat to save me for Canada's -° weather. We've seriously braved Québec's -25° two Decembers ago. So much so, when we came back to NY, hubs and I laughed because once you experience that type of bone-chilling weather, you're set for anything. And visiting Montréal consecutively in back-to-back winters for 3 years now, their Winters are still cold- but not Québec cold. So what does it boil down to? A warm AF all-around bitchin coat. I set my mind up to visit Nordstrom at The Westchester, but before I even got to Aritzia (on the 2nd floor), their long puffer display coats caught my eye. Aritzia has an industrial type feel- but the warm lighting, made the store feel cozy. I was so caught up in finding a coat, I didn't even check if there's a men's section. Greeting was nice and Aiesha(?) was helpful. The shop carries their own in-house brands as well as other labels including Levi's and so many others. I'll be honest, I asked her to hold a long puffer coat I picked out because quite frankly-I didn't want to spend more than $200 on a coat. Yet considering their quality and brand- I squeamishly felt their $398.00 (excluding tax) price tag went hand in hand. However, having said that, I also wanted to look elsewhere and see if I can find a coat for a fraction of what Aritzia's coats cost- then perhaps circle back and come back here. Sure enough, I didn't see anything I liked at Nordstrom. So Aritzia was it. I know all down long coats aren't created equal. Plus I love a specific pop collar or cowl-style that suits with my style. Hubs dished out the $431 for my long yellow down coat- but it's so worth it! The only way I see this is that coats are going to be pricey if you're looking at good quality ones. Plus this is an investment for years to come. I think I'm already hooked!

I love Aritzia. This particular day at the Westchester Mall, the person at the register was…read moreobviously ill. It was uncomfortable having her handle my return and purchase. Sick staff need to work behind the scenes, especially during the holidays, as getting ill can wreck your holiday. The store is for all ages and the options are excellent.

I came here on a Saturday to get gift-cards for my friends who love this store. I'm not sure what a…read morelot of the negative reviews are about nasty staff members but my experience was the opposite. As soon as I walked in, I was greeted and welcomed. I went straight to the line as I was only getting gift cards. If anyone was nasty and standoffish, it would be the other customers pushing past me without saying excuse me but the staff was great. When it was my turn at the register the cashier was great.. she was smiley and bubbly and just gave off positive energy. There were only 2 cashiers but the line still moved quickly. I was in and out within 12 minutes.

Absolute worst customer service experience nobody helps you and when you ask a question they look…read moreat you like what does that have to do with me without saying anything. My dad was asking where the fitting room and then the girl said "you come here how many times and don't know where the fitting room is?" I felt like that was rude. And she made the atmosphere feel awkward every worker is hanging out behind the register the only girl that was nice was the one running the fitting room she had to help customers at the same time because the other workers didn't want to help

I love this store specifically. It's huge first of all so they really have a lot of sizes and…read morestyles in stock. It's very well run. The workers there are friendly and take their job seriously. They are easy to talk to if you have questions. The value has definitely gotten more pricey but they have a great clearance section. So if you dig through some of that you can score a good deal!

I rarely shop here but had a coupon for my birthday. Found a lot of things I liked but they didn't…read morecome in long which is what I need in pants because I'm tall. Store was organized and clean and the employees were nice. When I did find a pair of jeggings that I loved that came in Long and fit comfortably, I bought them. Check out was super quick and again the cashier was nice. Sales were good so I will be back to try to find more things another day.

While Westchester has several high-end, independently-owned baby stores, buybuy BABY- in Scarsdale…read morevia Central Ave.- is the go-to baby chain where you can roam the aisles and get on with your shopping spree. I'm not sure if buybuy BABY sets the standard for all things baby supplies- but when it comes to one-stop baby shopping, this popular baby chain covers a lot of your needs, big and small, from strollers to cribs to diapers and cleaning supplies. I recently picked out a baby shower gift for my new baby grand-niece- but as I'm going through the aisles, I noticed how much baby furniture has changed over the yearsssssss. Furniture here- seems more organic- hell......even stylish. It was a breeze shopping here and the staff was helpful. Plus their self-service gift wrapping station, saves you a headache afterwards.

Tiffany the manager, Tiffany the supervisor and Jessica and the stroller Dept guys... Ace's! They…read morehave helped me and my baby so much. I totally recommend this store and this staff and they are very helpful.. overall they care.

Bath and Body Works: The Covid Edition…read more I haven't stepped inside a Mall in 10 months. Weird to say, but such is the norm for countless people. Prior to CV-19 I was always the go in, get what you need and leave. So this early weekday afternoon was no different. Bay Plaza Mall, I'm happy to say was desolate. Good for me, but not good for the Mall. I knew my go to Body Works fragrances wouldn't be available in the store. For those who don't know, they constantly discontinue one's favorite on the regular. Smh. Anyway, for the sake of not dawdling, and being subjected to trying to smell a ton of fragrances, especially food type fragrances. Blech! I asked this tall friendly associate, wish I got his name, for something comparable to my favorite. His quick guidance through the narrow pathway of colorfully displayed bins and neatly lined lotions, bath gels, etc., led me to a fragrance that was similar, yet different. I stayed with his suggestion. Took advantage of the buy 3 get 2 free. Picked up my 5 items. Darted towards checkout, no line, cool! Encountered another polite associate, double cool! Paid, bounced out of the store and headed out of the Mall. Got my B&BW's haul and in the interim broke my lockdown visiting the inside of a Mall during Covid-19 cherry. Mission Accomplished. Tip: B&BW's semi-annual sale is still available online if Mall's aren't your thing right now. To everyone, happy and safe shopping!

I really love this mall and store. I've been here several times and love the friendly staff. Very…read moreorganized wand many options. I will continue to be a customer of this location

As a licensed stylist who is used to shopping at Cosmoprof: I wish there were more professional…read morecolor and lightening products. Don't like that so many products had to be accessed behind the counter... by getting through the VERY RUDE customer service girl at the register. She obviously hates her job, so obviously do her a favor (along with all of your customers) and FIRE HER IMMEDIATELY. I don't blame the business- sometimes people represent themselves differently at their interview than how they actually are...

Every time I go into this business, there is a problem, one way , or the other, and it is very…read moredistasteful. AVOID THIS BUSINESS AT ALL COSTS! First of all, they do not have a system where you can receive a refund, only store credit. A store clerk rung up my products for the wrong price, charged my debit card (it went through instantly) and when I asked her about it, she said she was able to give me a store credit...... what? Why can't I get a refund of what is owed? The "manager" came and said there was nothing he could do about it. This is not the first time something like this has happened to me at this location and it's very sad that this is the only business in the area to meet our beauty needs. Of course, the owners aren't Black but operating in a mainly Black and Hispanic community with NO type of compassion, concern, or empathy for its consumers. Don't even start to ask about the products because they don't know , and will only send you to the best selling. I'm soooooo sick of them and I will take my business all the way across town to White Plains Rd where you find better prices, owners that look like you and actually know what.

First off I like my suit, when I first came in Tiana (sp?) was my representative, she was super…read morethorough, did a great job at measuring me out and told me to come back in a month before my wedding to get final fittings. When I came back Christen was my new rep and our first interaction went fine until I came back to pick up my suit from alterations. I noticed right away the pants were too short (above my shoes) and the sleeves were also too short, not sticking out of my suit at all and riding up when I extended my hand. I notified him I think the sizes were incorrect but rather than double checking and correcting the error he told me I looked fine and the suit was fitted correctly. I had to push back and say no, it's not correct, pull up images online of how it should fit and say I wanted it fixed before he agreed to redo the measurements. But not before he told me not to trust everything online. Later at check out he accidentally charged me for alterations again which had to be corrected when I came back for my final pick up. I do not mind that the measurements were wrong the first time. I DO mind that if I'm buying a 1,300 suit that doesn't fit, the rep doesn't try to tell me it fits correctly when it clearly does not. He is the professional here but this was unacceptable behavior and honestly made me doubt if suitsupply was a quality company. I would give him a 1 for service but because I liked the suit I'll give my overall experience a 3.

So I walk in this store on a Thursday afternoon and there are six employees there. Three never…read morebothered to look up from their phone and the other three were engaged in conversation. No one even acknowledge my presence in the store or asked me if I was there looking for something in particular. I was looking for something quite specific, but when I realized that my business was uncared for I decided I would go visit any other number of suit stores who would probably prefer my patronage instead. The disinterest in customers is unbelievable.

I came in to pick up an online order and the wonderful associate Kimberly helped me. I tried on the…read morebra I had ordered before processing my pick up and wasn't happy with how it fit. Kimberly spent the next hour helping me figure out what fit best for me and help determine what size I actually am. I ended up exchanging the bra I had ordered for something else and she applied the same promotions I had used to save me some money since none of the bras were on sale like they had been the week before. Kimberly was so friendly and knowledgeable and made me feel so comfortable that I could trust her judgment on the fit of the bras and she pulled what she felt would be best for what I was looking for.

Horrible experiences The manager was rude and totally unprofessional. She was rolling her eyes and…read moremade faces when I asked a question about a bra. Other people saw her and told me she what she was doing behind my back. So rude and childish. I bought 2 bras but Won't be going back!