Unfortunately, my experience here left me feeling singled out and unwelcome for reasons that had…read morenothing to do with me as a customer. Professionalism and fairness should apply to everyone who walks through the door. Very disappointing experience, and not one I would want to repeat.

this place SUCKS. I watched the girl at the front desk, Gina, discriminate against a customer and…read morechoose to not provide them service. The customer was shocked and cinfused. Gina refused her service and kicked her out of the store and locked the door- but I literally watched the customer minding her own business just wanting to purchase an item. do not shop here. these people discriminate against customers based on their own personal opinions and they are a disgusting business to hire someone who acts that way towards customers.

Terrible service! Staff totally uninterested in helping customers. The lines are always long and…read morethe check out staff don't even acknowledge its customers with a friendly smile or even a greeting!

We had a good experience here. My girl is not a hard girl to please when It come to shopping for…read moreclothes lol. Wanted to go to Nordstrom for the sake of it. It took us a little bit to get someone to help us, but Michelle finally came around. I found what I had wanted. It's good to know Nordstrom still have some good stuff to shop for.

Lots of stores for all your shopping needs. It appears that they are bringing in some new stores,…read morefor awhile some sections had numerous empty stores that we thought that maybe the outlet was going to close down. Plenty of parking. They have events in one outside parking lot, most of them require you to purchase tickets. They could use a few more benches for the menu to sit and hold our shopping bags, ha, ha! The new Main Event opening this weekend will bring a lot more foot traffic that will hopefully spill over to the other merchants. Movie theater, fast food, restaurants and more all in one convient location. Come by car or LIRR.

There is a free shuttle bus that takes you to & from the outlets & Deer Park train station for…read morethose who don't drive. It's an outdoor mall, so dress accordingly. They have many stores, some places to eat as well as a movie theater. It can be easy to get lost within the halls if you don't come here often. If you plan on coming here when they have the food festival, be prepared for lots of traffic nearby along with in the parking lot itself.

Nice small boutique. I needed a dress for a wedding September (Bridesmaid). I went in the beginning…read moreof July and after being told many times it was coming it finally came today. It was definitely worth the wait to be patient. Dress is affordable too. Would definitely recommend.

From the owner: Bridal,Prom,Quinceanera, Mother of the Bride/ Groom, Cocktail Dresses, Accessories, Jewelries and…read moremore

I've always been a fan of Ralph Lauren. I used to go to Macys or Bloomingdales for my clothes;…read morehowever, since this store has opened up, it is my go to store. The sales are great and the clothes are better than some of the styles I've found in Macy's in Bayshore recently. The sales are great and with the Tanger Card, you can save even more. The sales associates are great and they are very helpful. I had to get a blazer that wasn't available in my size recently, the manager ordered a blazer for me and let me know when it was in store. Great service overall. I recommend this place to everyone I know.

Amazing shopping experience here. I was helped by Mo, and he was very friendly and knowledgeable…read morewhen assisting in my purchase. For an outlet, there weren't many deals, which was surprising, but we were able to find a few nice things before leaving. The in-store selection seemed to be a bit dry, with the item I purchased needing to be shipped. One of my guests felt as though one of the associates -- woman who may be a manager?-- kept following us around the store but not really being helpful or offering support. I noticed her behavior but leaned into the associates who were helping so I didn't mind much. All-in-all good service for a semi-slow day.

My friend wanted to come in to the store as I'm walking in I said I never find anything in loft,…read moreand at the same time I see a sweater I liked it then I fell in love with it. I liked quite a few things I saw, but then they didn't have my size. They were either all extra smalls or all extra larges. :-(( Oh yes, everyone was so nice so welcoming friendly just a nice place to shop! This store is big and they have a lot of selections, but finding your size can be a bit challenging!

I walked in not knowing the store for made for XL and larger... but as soon as I entered the 2…read morewomen greeted me with big welcoming smiles and gestures. Once they informed me it was too big for me clothes wise, they tried offering their jewelry and bra sales/deals. Wish I could've shopped there.

Surprised this spot hasn't been reviewed yet…read more Came here desperate to find some deals on vacation summer clothes. I was in luck. Usually stores like these cater to women & children, but here men had a huge selection. I spent a legit hour going through all the racks to make sure I find some gems..I was successful. Waked out with 3 graphic tees approximatey 5.99-7.99, boxer briefs & pack of socks 3.99 each, a really cool that cost $2O, and swim shorts I believe 9.99. I would recommend you take your time and search, as extremely neat and organized as this place was, I found shirts that I wanted & in my size not in their sections. I could see this place being a hit or miss so come more than once. This place is a great alternative to the H&Ms, Target, and Aeropostale. I will def be back.

Went in there trying to buy a nice little present for my bf a just for nothing type thing they had…read moreso many options it was so clean as well the manager must of seen me stroll the store for a few secs and offered her help with in a few mins we had all the gifts picked even bought a couple things for myself she was amazing was willing to run in the back for different items and sizes gave me many suggestions better than other pacsun ive ever been too honestly

My two daughters and I waited in line for over an hour on Monday 7/13/20. As we stepped up to the…read morefront of the line to the doorway of the entrance to allow some social distancing from people behind us (as others before us did) we were abruptly told by one of the sales or management to step away from the door in a nasty tone. It was a hot day and I said to my daughter "she let everyone else stand near the door..." in which the salesgirl or manager muttered something under her breath and then walked over to whisper to the girl at the cash register. We finally went into the store. My younger daughter (11 years old) was looking around. We finally purchased some items... at the counter the girl who rang us up was curt with us as well. When we exited the store my younger daughter told me that one of the employees (female) had looked at her and said "who F****d up these t-shirts?" Wow!!!!!! horrible and to a child. It's bad enough to stand in lines and try to social distance to then be treated like total crap when you enter a store. Never again. Will contact corporate as well!

My second time visiting this store and I must say I was way very impressed!…read more I came here on door buster Thursday of Thanksgiving and they had everything very well organized from the door buster deals on display to fully staff ready to help you at any given moment. I knew it would be crowded considering Black Friday, and door buster and amazing sales but the Timberland Factory Store handled it very well! They had a line rope around the display with two staff member asking for what size and which color boot you was looking for. They had literally an amazing system going on, where if they didn't have the size they made sure they paged someone in the inventory station for them to run the product to the front. The line for purchasing the boots was fairly quick and easy except they had two forms where staff members had to check what was inside the box before it went to the purchase line. I guess they had to make sure the correct item was in there I'm assuming. But overall two timberlands boots for the price of $140 can't beat that at all!!

Okay I love the Timberland products, but the outlet is a different story, their staff is very far…read moreoff, when it comes down to costumer assistant, you can stand there looking into their Farand yet they just look clueless. but that does not stop me from shopping and waking up the zombies by waving money at the dead. but their online service is wonderful.