Great store. Selection is low key like, new balance puma and Adidas. A few other brands, but not…read morethat much focus on those. I like that, since it's hard to find something different in an oversaturated sneaker culture. Got my daughter 2 pairs of sneakers (black suede pumas & new balance) and my dad a pair of pumas. He loves them. Staff was great. Store was clean.

I hate bad customer. Really hate it, especially when you actually want to purchase something. This…read moreis the 2nd time I've walked in this place and get no service. It's self service here. I came in no greeting. Looked at the sneakers no one came over to assist me.i had to physically go and ask one of the employees where a certain size would be and he literally just pointed. And seeing that I didn't know what the hell he was pointing at he was then able to open his mouth to say where they were then he walked away. 5 mins later I was still there and nothing. But there was a girl sweeping by me, sprayed her cleaning products right by my foot and kept doing that the entire time I was there. I walked out and and did tell her that I was not aware of their self serve policy. Of course she didn't say anything. I will never walk back in here.

I been on a Nike kick especially lately trying to get some good gear to motivate myself to keep…read moregoing to the gym and this is a great store for the neighborhood. I like the North Bronx branding. They should have some running shirts with the Nike North Bronx branding, I'd definitely cop one. So usually if I'm going to get Nike stuff, I'll go to the factory store in the Woodbury commons which is most convenient to me. I got some great running shoes there a few years ago that are still my current pair. Or I was planning on going to the factory store in Newark but who wants to make that drive and deal with that traffic and tolls. And I'll never pay full retail at a Manhattan store. I did actually go to the Newark factory store and honestly this store here in co op city has similar prices. Idk if this is supposed to be a clearance store or factory store (neither terminology is used here), but it seems to be like a clearance store. There's some decent discounts on clothing and shoes/sneakers that are similar to prices I saw at the Newark store and other "factory" stores, so it's probably similar items and prices. It's hit or miss though. Stuff that is in the store all the time is discounted lightly, but still a bit pricey in my opinion and there's a clearance rack where there's an extra like 20% off where you may get lucky. There are random times where there are good extra sales, and recommended to use the app or sign up, which I did and was able to get a sale on top of a sale for a training shirt, which I was able to pick up in this store instead of paying for shipping. Not a huge selection but large enough that they have sneakers, running shoes, clearance/refurbished shoes, running shirts, shorts, yoga shirts/shorts, and pants. Usually these full time items are not heavily discounted but you'll get a little break from the sticker price. The staff in my experiences seem helpful. Shoutout to Michael who made some recommendations, and was super helpful in helping me pick up my item seamlessly. I'll definitely be coming back to keep an eye on the sales

Must say Nike is A very good brand growing up is all I saw , having a store in the Bronx…read moreit just gives it a hint of perfection . Came to the store they had so many sales and discount many sneakers to choose from our cashier I wish I had her name was very nice And help us save some more with more discounts. The store is nice and spacious very clean Everyone seem to do there job And prices are pretty reasonable . I recommend this store

Good if you don't wanna spend a lot on sneakers, I got two for 60 because there's a deal of buy one…read moreget another for half price. The sneakers are pretty good quality I must say.

I was extremely happy to have bumped into this little store because it just so happens I was going…read moreto the Mount Vernon site to purchase walking shoes for my grandson. The girls that work here are very nice and very helpful. I was puzzled however because when I purchased the shoes I didn't realize that the cashier charged me $19.99 when there was a yellow sale tag glued inside of the box of those shoes that read $14.99.. When I went back to the manager she said the tag was there in error. Which I felt she should have given me that sale price that was in the box. In conclusion, that day I needed to return the shoes in exchange for a bigger size, that same manager was very helpful in finding me a size 5 and was very nice exchanging with no hassle. This store has great sales and good quality s. The staff is professional. Thank you for your service.

Hard to believe this used to be the Loew's American movie theater that I so remember coming to in…read morethe mid 80s- where I'd rather see 'Opera' or 'Re-Animator' for $2 Mondays instead of heading home to do school work. This theater came with a long fight to keep it in the neighborhood. But things evolved. Located across the street from Macy's in Parkchester, this space has been a good addition to the area after the movie theater closed down, remained vacant for a while and retrofitted several years ago to what it is now. I like the TJ Maxx-Marshall's family- because I know I can nab some designerish items that don't come with an eye-watering price tag. Layout is tidy for the most part and kind of on the smaller side- but they make up for it with Activewear and other sections on the top floor. Despite the home section being smaller than what I'm used to seeing at other Marshall's, there's a nice selection of wicker baskets in a wide range of sizes, planters, the wood cutting boards, etc. Plus service, has been nice the few times I've been here. Things have shaped up from what this space looked like originally. And yes- I got sentimental when I reminisced about coming to the Loew's American and sneaking in to the next movie without paying. Even more nostalgic was when I saw the original Loew's 'movie poster signs' outside. Those where the days.

Probably the worst Marshalls in all nyc. One of the managers, don't know her name but she's big and…read morehas a gap in between her two front teeth, she's has a nasty attitude. The line is always full of customers and out of the 8 registers only 3 are open always.

I'm excited to make this review. I have been coming to this DSW since they opened and I have to say…read moretoday is the best excellent level of customer service I've ever received. Justin must be a new hire and if he's not, I hope he stays here forever. his customer service is superior excellent I returned my purchases which were delivered this morning. Huge bummer since I really like them so I re-ordered one of them- His level of customer service is so superior. I think DSW should use Justin to do training in all of their stores because what he's doing here is working. The store was clean and airy. I was greeted upon arrival. The selection is varied and vast, the new layout of the store is really easy to navigate and maneuver but I like the improvements in customer service the most. bravo Justin!!!

I recently went school shoe shopping for my daughter at the DSW at Bay Plaza and my experience was…read morephenomenal. The customer service was . I am a sucker for great customer service. I also want to shout out a manager by the name of Ebony her energy and the way she interacted with each customer especially my rambunctious 4 year old was top tier. Keep up the great work. I will be back!

just made my 3 purchases from this store. this store is amazing!!!! tge staff was awesome and they…read moretake their time to measure you for the perfect fit. i suggest if you're looking for a great faja.......please go see them. they are the best in the game!!

This review honestly breaks my heart to write…read more I've known this shop since the early 2000s -- pre-2007, back when it was a real staple in the neighborhood. I'm talking about my entire high school years. My friends and I practically lived there. We bought mixtapes, sneakers, chopped it up -- we probably had more attendance in that store than we did in school. If you're from the Bronx, you already know the era I'm talking about. Back then, the place meant something. It was part of the culture. Unfortunately, what it's become now is the complete opposite. The owner's business practices are not honest, and that's the hardest part for me to say -- because he's known me since I was a kid. Despite that, I was sold sneakers under questionable circumstances, including tags being cut out, and when I tried to return them, I was flatly refused. No resolution. No accountability. That experience stuck with me because it showed a pattern: upcharging, no flexibility, and no respect for the customer -- even longtime ones. And when I started checking reviews later on, I realized I wasn't alone. Others have said the same things. I left the neighborhood, went to college in New York, lived upstate, lived in California, and came back. Every time I stopped in hoping things had changed -- they hadn't. If anything, the business felt further removed from what made it special in the first place. Mixtapes aren't even a thing anymore, which was the main reason many of us supported the shop back in the day. Without that, all that's left is the way customers are treated -- and that's where this place continues to fall short. This isn't written out of spite. It's written out of disappointment. Sometimes communities outgrow businesses, especially when they stop serving the people that built them. As someone who supported this shop from the beginning, I can honestly say I no longer recommend shopping here, especially for sneakers. I hope the space eventually goes to a business that treats the neighborhood -- and its longtime customers -- with respect.

Went in for a T-shirt for my son Staff was uninterested in…read morehelping was disappointed always want to support local business They were two busy talking about guys that want to be with them Didn't even acknowledge my presence Store was empty. Need real sales people I guess they don't want this money

This company has the worst customer service of any business I have ever dealt with. Their website…read moreshows all sizes of a product are available, that you can add them to your cart, and then allows you to purchase them. Days later they say your sizes are out of stock. You call them and they have other sizes available, but their website still says ALL sizes are available! They suggest you go on line and make a new order. You are still confused as to what sizes are available. They still want to charge you more shipping to order the new sizes and will not apply promos you used in the original order. Then they want you to find new promos yourself online and call them again to apply the promos and match them to sizes available, even though it says all sizes are available. You can waste hours with these people. Again, worst customer service I've ever dealt with.

Today me and my beloved wanted to get some clothes for our little man,so we went to cookies,because…read moremy wife had a credit of an item that was returned and wanted to use it before we lost it, but when we got there, I did not think, that asking a question would be a mind bender, all we wanted was some white socks and it was like asking a jackass to sit on your foot, they where very unhelpful and when you wanted to get an item from the wall, you had to go through the jungle of fixtures and the racks were so close together that the most skinny person could not go through. Avoid this cookies with all cost they are bad for your health. Now the only thing I can say they have good they can move the line to get you out of there .