We needed to replace our radiator. The guys up there were very friendly and helpful. We got our…read morecar repaired and back to us in less than 24hrs. The price was reasonable as well! Good prices, good customer service, and fast turnaround! I don't hope to need their services again anytime soon; but if I do, this will be my first place to call!

RUDE!! RUDE!!! RUDE!!! Made an appt for warranty work was told on the phone it would be 30 dollars…read moreand they would thoroughly look over the vehicle and do any work under the warranty that was needed. My husband took the day off work to bring vehicle in and when he got there to drop it off the owner said absolutely not I won't do any warranty work because it takes to f@#$ing long to get paid. When my husband questioned why they would take an appt for warranty work if they didn't do the work he said I don't care what any other employee told you over the phone I'm the owner and I said no so get out of here. What type of business owner behaves this way?! Customer service from the owner was the worst experience we have ever encountered at a business. I personally would never recommend this repair shop to anyone!!

They did a fantastic job. Zach the owner was easy to talk with and very easy to work with. The…read morefront line staff were professional and quick to return my calls. They lived up to all their positive reviews and went above and beyond my expectations. They will definitely be my go to place for any repairs.

We always buy used vehicles so we do sometimes need repairs. EVERYONE is extremely friendly and…read moreZach and the other members of his team mechanical team are very knowledgeable. The service is done in a very timely fashion and done right. The fees are the best around!! I would highly recommend using Fellows & Co. We have for many years and so have 6 other members of our family.

Did major engine work for me. Had complete engine failure in less than a year. Tried to call and…read morewent there to talk to them and the shop was gone with no forwarding information.

Very qualified master mechanics on duty very friendly service honest and reliable. Owner goes above…read moreand beyond to take care of your automotive needs. Best value in flat rock

Tony was very professional and the service was so quick! My jeep needed a rear tail light and he…read morefixed it no issue!

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Tom's Collision is not worth the anxiety and aggravation. Even though they did a decent job on the…read morebody work of my 2018 Ford Fusion, they did not finish the engine in over 14 weeks! I have no doubt it would have been longer had I not stopped by in person and told Chris I would be there on Friday, July 11, to pick up my car, whether I drive it out or tow it out. I had AAA and another collision shop standing by. In March, right after my accident, Chris asked me what I would be willing to pay to have my car fixed. I gave him a figure, and he underbid that. (I did not have collision on my insurance at the time.) He asked for 80% up front and I paid it. He promised to have my car done by the end of April. He was making my car a priority. I was healing sprained hands and didn't go back to work until May 12. On May 9, Chris said the parts were painted but still had to be assembled. Give him one more week and he'd cover the cost of the car rental, which sounded generous, but then all the delays and deception began. It was one excuse after another. Tuesday, July 8, when I stopped in, I demanded to see my car before I left. It was buried behind a row of other cars in his lot. The hood was one piece (the damage had all been on the passenger side front), but there was no grill or headlights. It didn't look like much was done and I wondered how he was going to finish this by Friday. Of course, he didn't. He found a broken part behind the radiator and had to order it from Fords. Monday he would take it to Quick Lane for a front-end alignment. The Quick Lane mechanics found a broken control arm on the passenger side that Chris had not noticed! I paid $1,000 for the control arm and the alignment. I picked up my car at Quick Lane to find there was no AC! In this heat? Are you kidding me? I drove to Tom's Collision to collect the promised reimbursement for the last month of car rentals (8 weeks!), which he honored. Could I bring it back when I have a couple hours? No! He had 14 weeks and didn't get it done! I took it to Gorno Ford to fix the AC and paid again for these parts and services I paid to Chris up front in March. Meanwhile, I was back at Enterprise renting a car. Chris reimbursed me for the AC, but not without resistance. I thought maybe my first mistake was not checking reviews on Google before I accepted Chris's offer. Boy was I right! There are 50 reviews out here, and most of them are 1 star. He delays and deceives all of his customers and thinks he's doing us all a favor! He told me once, "My problem is I have too big a heart." Is this man living in the real world? What customers want is for a company to do their job with excellence in a timely manner and charge a fair price, not pity and the semblance of charity. When I picked up my car from Gorno's this afternoon and stopped in Tom's Collision for reimbursement for the 9th week of car rental and the AC Chris never finished, he started showing his true colors. He resisted. I demanded. He finally gave me a check for the AC but refused the car rental. He said, "I'm not the one who crashed my car!" There it is, Folks. Take your business elsewhere for your own peace of mind and for a job well done. Tom's Collision cannot provide that. And if Lyon's Towing recommends Tom's Collision, like they did to me, tell them, "Shame on you!"

Great experience out of a bad situation. It's never good when you have to spend money on auto…read morerepairs but the experience working with Chris at Tom's collision was all that you would hope for. Great work, a fraction of the cost of their nearby competitor and very personable experience beginning to end. All the reasons to support local Mom and Pop shops.

These guys are great! Last fall I took my 23 year old truck in and gave them a laundry list of…read morethings to work on. They did about half the list and told me the rest was OK and didn't need to be done. This week I took both my trucks in for normal servicing and got the same result. They did what needed to be done, but didn't do what didn't need to be done. The pricing was fair and I'm very pleased. They even fixed something I didn't ask them to work on. (It was unrelated to what I'd asked them to do and was minor, but it was a nuisance. They took care of it and didn't even say anything about it). I've lived all over the country and I can say that competent, honest mechanics that aren't over-priced are very difficult to find. These guys are a treasure. I highly recommend A&M Transmission!

I was referred by a trusted Monroe, MI auto repair shop to A and M Transmissions. My transmission…read morewas slipping and I called for repair. They gave me an appointment in just two days and my car was in on Friday morning. By Friday afternoon they had diagnosed my problem AND gave me a great estimate. I OK'd the work to be done and they told me it should be done by Tuesday. Tuesday afternoon I was called and told it the repair was done and I could pick it up. They EVEN gave me a discount for paying cash! I feel they did the job right and I am very HAPPY with the results. This business seems very honest. I'm thankful I was referred to them. THANK YOU A AND M TRANSMISSIONS. Now it's definitely "More grippin', Less slippin'! Will definitely use this business if needed in the future.

Needed brakes done, his bays were empty so I thought I could get them done quick. He quoted me…read morehigher than all other quotes I received. Maybe there is a reason your bays are empty and you are sitting idle behind the counter.

This place is a crap hole!! The guy charges out the butt for his service but your car ends up…read morebusted anyway. Also he will use your car to haul things even take your vehicle home at night because he's lazy and nosey. I wouldn't ever use him. If your car is messed up go somewhere reputable, not this guy. You will be sorely let down.