I've been a customer for over 30 years. It recently changed owership, gave the new owners a shot…read more Needed front end work. Same great service that I've come to expect. Fast, courteous service all around. I'll still be coming back. Highly recommend.

The best collision shop out there, great people and the best prices as well! Definitely recommend.read more

Excellent service! I brought my car in for a complete brake repair and was able to get same-day…read moreservice. The team was efficient, and got me back on the road safely in no time. Highly recommend this shop for fast and reliable auto care. The price was very competitive with other shops in the area, and they stand behind their work. I would trust these guys with any auto repairs.

They couldn't find where my car was overheating at so they put stop…read moreLeak in it to put a bandaid on it change my thermostat quoted me 1000 over the phone and when I got to the shop it ended up being 1400 not what he said over the phone and now a month later my car is overheating again and another shop sees everything that they did and is pissed could've blew my motor just fucked up my car and money hungry . Oh and claim they changed my oil but my change oil light just came on !!

Not impressed. Took a vehicle in and paid for a 4500 repair. A week later the exact same thing…read morehappened. Took it back and paid another 450 for a new battery because that was apparently the problem ALONG WITH the original repair. And the guy who I talked to was kinda rude. There are better options in Plymouth.

I'd never been to this place before. I brought my vehicle in for an issue and received a callback…read morethe same day. I was optimistic about the speedy response until the person on the phone quoted me a price. It was much, much higher than I'd ever paid for a simple repair. But, my auto knowledge is limited. I assumed the parts needed must've been expensive. I agreed, and after several days (apparently they were having trouble getting a part) my vehicle was ready. When I arrived to pick it up I looked through the receipt before paying to find that the bulk of the cost was actually labor. The labor cost was nearly 3x the cost of the parts needed. On top of that the final cost was nearly $150 more than what I was quoted over the phone! I will say that the issue with my vehicle was fixed. So, apparently they do competent work. That's the only reason I didn't give a lower rating. However, I won't be going back. This interaction did teach me a lesson, though. In future I will ask about labor costs upfront as I'm sure I could've gotten this repair done for a much more reasonable price at a shop that charges much more reasonable rates for labor. I would advise anyone thinking of getting auto repair work done at this place to be wary and prepared for the cost.

I was stranded in Riverview, about 50 miles from home, and Ronnie picked me up within 10 mins to…read moretow my used vehicle (I bought less than 72 hours prior) after it stopped running. He drove me back to the dealership in Troy and was an interesting and super kind human to be during a stressful time. I recommend this company based on the service I received.

Great to work with, very nice people and easy to work with and they understand your towing needsread more

The best. My go-to…read morespot for servicing. They are dependable, thorough and efficient! I will be coming back and telling my friends.

Welp, here's how it went. The older guy was very nice. The younger guy thought I was clueless. My…read moreheated seats stopped working, the heat would cut off by itself and the heat would not blow hot air. It was only lukewarm. The young guys checks it like 5 minutes and proceeds to tell me there's nothing wrong. I'm no expert at cars but I knew my heat wasn't getting warm. They come back saying that they didn't want to fix my seats because it would be expensive without actually telling me a price. Since they have great reviews I may try again.

I had a Saturn Vue towed to Certified. As a first-time customer, I was a little apprehensibe...I…read morewas hoping ratings by customers were accurate. I was presently surprised. When I called, the phone rang several times, so I figured I caught them at a busy period and hung up planning to call later; 30 seconds later my phone rang and it was Chris from Certified calling me back..WHO DOES THAT? Chris was pleasant and apologized for missing the call. Anyway, my experience was fantastic. They were quick to diagnose and respond back; I would describe this outfit as fair and honest. I'm not a mechanic but I am fairly knowledgeable and do some of my own repairs; you can trust these folks...I mean it.

I have been taking my vehicles to Certified Auto for about 18 months now. Took my F150 in for an…read moreoil change and tire rotation yesterday. Called same day and they gave me a time to come in and it was done in 45 minutes. They beat the prices of other places and did a great job! Great value and great service. Highly recommend.

I came in to get a bulb changed. They went above and beyond when they found out I had water stuck…read morein my light. They drained it out. Excellent work A+++

My serpentine belt was broken. They fixed the belt fast and at a reasonable price. I am taking my…read morecar there for all future repairs

It started with my wife's used car having engine problems. Oh look, the dealership sold her a…read moregarbage car with a bad engine and we couldn't prove it to get the lemon law to cover it. Craig was awesome, helped us out as much as he could, did everything he could to fix things and always worked with us to make sure we were on the road to get to work. A few years later I'm in the automated car wash and my brake lines blow out. I take it to Craig who gets me back up and running with no muss or fuss, and was again super flexible with me on making sure I could get things done on my schedule. Now, our other car needs brakes and some other work done. Local shop in Ann Arbor tells us $1200 just for BRAKES. Took it to Craig who once again was awesome, quoted us everything and walked us through what needed to be done. There's a reason we go to him, and it's because he's always given us awesome service and I feel I can trust him with my vehicles.

Staff is Informative, co operative, friendly. quality work, at comparable prices... THAY ARE…read morebusy busy , because they are good good !! I have been bringing my vehicles to them for service for years.